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Most and Least Reliable Dishwasher Brands

Some high-end brands offer years of reliable service, according to our surveys. Others, not so much.

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grid of three dishwasher images (detail of partially open Thermador Star Sapphire DWHD661EFP, detail of partially open Miele G7196SCVISF, and a fully open Bosch Benchmark dishwasher loaded with various types of dishes
Dishwashers from high-end brands such as Bosch, Miele, and Thermador (shown clockwise from right) command high prices. But how reliable are they? Here's what more than 81,000 dishwasher owners told us.
Photos: Manufacturers

When you’re shopping for a dishwasher, the fancy features and sleek design options may distract you from one crucial factor in your decision: Which product will reliably clean and dry your dishes for years to come? To help answer that, we surveyed 81,573 Consumer Reports members about the dishwashers they own to determine the most reliable brands you can buy.

At the top of our list are four dishwasher brands. They include high-end brands that offer models with price tags exceeding $1,000, as well as brands that focus on the middle of the market, demonstrating that you don’t need to pay top dollar for a reliable machine. And several well-known luxury brands rank in the middle or near the bottom of our reliability ratings. “Our surveys found that brands that are more expensive don’t necessarily always show higher reliability,” says Adam Troy, who oversees CR’s dishwasher brand reliability survey.

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MORE ON DISHWASHERS

No brand is completely immune to problems, and a brand’s quality can fluctuate over time due to changes in design or production. But our survey reveals that dishwashers from certain brands are significantly less likely than others to experience problems during their first five years of use. Using our reliability ratings, you can increase your chances of choosing a dishwasher that will last a long time without expensive repairs.

Our predicted reliability ratings are based on data on 92,994 dishwashers across 28 brands. All of the machines in our survey were purchased by CR members between 2016 and 2026. They include models from popular names such as Bosch and Samsung, lower-cost brands like Ikea, and high-end companies like Miele and Thermador. We combed through the responses for any reports of performance problems or breakdowns to predict how reliably a dishwasher from a given brand will hold up in its first five years of service.

According to our survey, around 20 percent of the dishwashers owned by our members have broken down or stopped working as well as they should. A dishwasher that’s no longer cleaning properly is the most frequently reported problem, occurring in 8 percent of the dishwashers. Other common problems include the dishwasher not drying properly (7 percent) and not draining (6 percent).

CR members can read on for a summary of the brands we expect to be the most reliable, as well as the four we expect to be the least reliable, based on our surveys. Members can also explore our comprehensive dishwasher ratings for over 130 models, which are based on extensive testing of washing, drying, noise, energy consumption, and ease of use, along with our survey results. To learn more about shopping for a dishwasher and selecting the one that best suits your needs, visit our dishwasher buying guide. And if you want any dishwasher to last a long time, follow these simple guidelines.

CR labs test dishwashers on multiple factors. The washing test (shown here) involves a proprietary goop that technicians bake onto dishes. Image analysis then reveals how much gunk each dishwasher removes.

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Pang-Chieh Ho

Pang-Chieh Ho is a senior content creator at Consumer Reports who writes about the intersections of home products and health. Books are her first love, but movies come a close second. You can send tips to her at pangchieh.ho@consumer.org.