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    GREEN CHOICE

    Audi Q4 E-Tron

    EPA Range: 258 miles

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2024 Q4 E-Tron is less reliable than other cars from the same model year.

    The 2024 Audi Q4 E-Tron has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2024 Audi Q4 E-Tron owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    External music device interface (e.g., smart phone, MP3 player)

    "can receive calls in apple car play but can't call out unless change to MMI. Periodically car drops bluetooth connection."

    Anonymous, ON (2024 Audi Q4 E-Tron Unsure Electric)
    In-dash navigation system (GPS)

    "Started giving directions to turn into a river after another problem was fixed. The navigation database was corrupted and had to be redone."

    Anonymous, MA (2024 Audi Q4 E-Tron Unsure Electric)
    Other in-car electronics problem

    ""Car gave repeated warnings about "shutting down" that made not sense and turned out to be nothing, but required two trips to the dealership, and after the second visit the navigation system stopped working correctly necessitating yet another trip to the dealer.""

    Anonymous, MA (2024 Audi Q4 E-Tron Unsure Electric)
    Phone pairing (e.g., Bluetooth)

    "App not working so I cannot see amount car is charged"

    Anonymous, (2024 Audi Q4 E-Tron Unsure Electric)

    ""issue started 6-8 months into lease ,happens every 6 weeks requiring me to reboot=ANNOYING""

    Anonymous, ON (2024 Audi Q4 E-Tron Unsure Electric)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "Insufficient charger insulation fixed under recall."

    Anonymous, ON (2024 Audi Q4 E-Tron Unsure Electric)

    ""Many warnings, including drive system failure occurred. The car would not drive. I turned it off, took the seatbelt off to reset things. Then the car worked find. Took to the dealer and the 12v battery was not being fully charged so the ignition would not work. they said it just reset when I turned it off. They kept it for 7 business days and made a software update. No issues in the 8 weeks since getting it back""

    Anonymous, CA (2024 Audi Q4 E-Tron 55 Electric)

    ""Battery was replaced under warranty. Fix took two months to be completed, as they were trying to fix a problem they were having in many vehicles""

    Anonymous, AB (2024 Audi Q4 E-Tron Unsure Electric)
    Keyless entry

    "The car will unlock or open the trunk when the key is near the car even though I dont press any button."

    Anonymous, WA (2024 Audi Q4 E-Tron 50 Electric)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "AC failure 2 times, that needed special equipment to fix, that is not available at my dealership"

    Anonymous, MD (2024 Audi Q4 E-Tron 55 Electric)
    Automatic climate control

    "The automatic system would randomly ( not daily) turn off after the car had be shut off."

    Anonymous, CA (2024 Audi Q4 E-Tron 50 Electric)
    Refrigerant leaks

    "Dealer is still trying to resolve the problem"

    Anonymous, ON (2024 Audi Q4 E-Tron 50 Electric)

    EV Charging

    Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

    What Owners Say

    Charging port problem

    "Had to be towed to a dealership and kept there for around a month; charging system was messed up in some way, but thankfully it was covered by warranty."

    Anonymous, VA (2024 Audi Q4 E-Tron Unsure Electric)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    What Owners Say

    Electric/hybrid battery pack malfunction (didn't need replacement)

    "Still under investigation"

    Anonymous, ON (2024 Audi Q4 E-Tron 55 Electric)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    2024 SUVs Reliability

    This Car
    vs. Similar Cars

    Audi vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    Electric Motor
    NA
    NA
    NA
    EV Battery
    NA
    NA
    NA
    EV Charging
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM
    Feb 28, 2025
    A loss of drive power increases the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
    What should you do:
    Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V125000
    Potential Number of Units Affected: 13769
    EXTERIOR LIGHTING
    May 22, 2024
    Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
    What should you do:
    Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V361000
    Potential Number of Units Affected: 17797
    ELECTRICAL SYSTEM
    Dec 13, 2023
    An overheated outlet or charging cable can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
    What should you do:
    Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V842000
    Potential Number of Units Affected: 93196
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