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    Audi Q5

    EPA MPG: 23 mpg

    RECALL ALERT:
    There are 7 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2015 Q5 is less reliable than other cars from the same model year.

    The 2015 Audi Q5 has been recalled 7 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2015 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Blower (fan) motor

    "Fan motor stopped working and needed replacement"

    Anonymous, (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Condenser

    "Loss of cooling due to condenser leak"

    Anonymous, 99 (2015 Audi Q5 3.0 TDI 3.0-L V6 diesel)
    Other climate system problem

    "Water pump needed to be replaced.It was leaking coolant at the rate of 1 gallon each week."

    Anonymous, (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Emission control devices (includes EGR)

    "This vehicle was affected by the VW/Audi diesel scandal. It was fixed and the emissions warranty was extended to 10 years and 100k miles. Unfortunately, the AdBlue injector failed just 3 weeks after the extended warranty ended."

    Anonymous A., OR (2015 Audi Q5 3.0 TDI 3.0-L V6 diesel)

    "The pump for Add Blue diesel emissions control failed."

    Anonymous, MN (2015 Audi Q5 3.0 TDI 3.0-L V6 diesel)
    Fuel pump

    "Engine began to stutter while driving. After parking the vehicle one day, it would not start and I had to have it towed to the dealer for diagnosis and repair (replace fuel pump)."

    Anonymous A., (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Have to constantly add oil."

    Anonymous, TX (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    "Oil consumptionone quart every 400 miles"

    Anonymous, GA (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Other minor engine problem

    ""The engine uses a ridiculous amount of oil (1 qt every 1,000 miles). Independent service specialists tell me that Audi installed inferior piston rings on the 2.0 liter models and this is a common problem with no economical fix.""

    Anonymous A., SC (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    "The feature that unlocks the drivers side door as the key approaches does not work. I must press the unlock button manually."

    Anonymous, MD (2015 Audi Q5 3.0T 3.0-L V6 supercharged)
    Other electrical system problem

    "When the car is locked by the key after I leave the car, the side mirrors on each side turn inward toward the car. When the car is started, both mirrors open outward. For the last few weeks randomly the mirror on the passenger side does not open. No amount of turning the knob on the door by the drivers window has any effect. This situation can continue for several days. Suddenly, the right side window does start working normally. It is very dangerous to not have the right side mirror working since it affects the ability to see cars in the right lane if you are switching lanes. The local repair shop that specializes in Audis did not want to handle the matter. The Audi dealership suggested that the entire motor for the mirror, which I assume would include the ability to adjust tilt of the mirror, as well as the movement of the entire mirror frame, needed to be replaced. I was quoted a price of approximately $2000. While this seems extravagant to me, given the need to have access to a passenger side rear view mirror, I may be forced to have the repair done at the dealer."

    Anonymous, MD (2015 Audi Q5 3.0T 3.0-L V6 supercharged)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    "The bushings have failed and have caused the vehicle to not track straight. It was caused the handling to become sloppy."

    Anonymous, FL (2015 Audi Q5 3.0 TDI 3.0-L V6 diesel)
    Wheel bearings

    "Both front bearing have failed causing a dull rumble while driving."

    Anonymous, FL (2015 Audi Q5 3.0 TDI 3.0-L V6 diesel)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Other in-car electronics problem

    "The blind spot warning system stopped working intermittently and then stopped completely. The Audi dealer had no reasonable repair solution."

    Anonymous A., SC (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Speakers

    "Rear door speakers stopped working"

    Anonymous, NH (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "Oil consumption- engine rebuild with new pistons/rings"

    Anonymous, NC (2015 Audi Q5 2.0T Unsure)
    Other major engine problem

    ""Apparently the Audi Q5 2015 2 liter engine had problems with rings and pistons. Audi recalled the 2013-14 and the 2016 but not the 2015 so we ended up paying for most of the work though Audi did pick up some of the cost, about 25%. Since then the car has been running fine up to this point. Audi should have included the 2015 edition with all the other years that used this 4 cylinder engine. Probably won't buy another Audi.""

    Anonymous, NC (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Sunroof

    ""Liner in roof is sagging, failure of adhesive.""

    Anonymous, TX (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    CV joint

    "Left CV joint failed. Failure happened shortly after 1,900 mile road trip."

    Anonymous A., FL (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Master cylinder

    "Master cylinder failed and was replaced twice within 4 months."

    Anonymous A., FL (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Engine cooling system -- leaked oil into the radiator"

    Anonymous A., FL (2015 Audi Q5 3.0 TDI 3.0-L V6 diesel)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "Area around front parking sensors peeling away"

    Anonymous, MA (2015 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    2015 SUVs Reliability

    This Car
    vs. Similar Cars

    Audi vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
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    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ENGINE AND ENGINE COOLING
    Apr 11, 2018
    A blocked pump or a short-circuited pump can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
    What should you do:
    Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V229000
    Potential Number of Units Affected: 342867
    ELECTRICAL SYSTEM
    Oct 05, 2017
    The melted wires can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
    What should you do:
    Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V622000
    Potential Number of Units Affected: 216913
    FUEL SYSTEM, GASOLINE
    May 03, 2017
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
    What should you do:
    Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V298000
    Potential Number of Units Affected: 240487
    AIR BAGS, VISIBILITY
    Jan 03, 2017
    An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
    What should you do:
    Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V001000
    Potential Number of Units Affected: 234057
    ENGINE AND ENGINE COOLING
    Jan 03, 2017
    If the coolant pump overheats, it can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
    What should you do:
    Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V002000
    Potential Number of Units Affected: 342867
    AIR BAGS
    Jan 28, 2016
    In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
    What should you do:
    Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V045000
    Potential Number of Units Affected: 734
    STEERING
    Jul 20, 2015
    If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Audi SQ5 vehicles manufactured May 22, 2013, to April 14, 2015. The affected vehicles have an electric power steering assist system that may shut down in cold temperatures due to a steering motor sensor fault.
    What should you do:
    Volkswagen will notify owners, and dealers will update the power steering control module software, free of charge. The recall began on July 31, 2015. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 48M1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V452000
    Potential Number of Units Affected: 5625
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