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    Audi Q5

    EPA MPG: 23 mpg

    RECALL ALERT:
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2016 Q5 is less reliable than other cars from the same model year.

    The 2016 Audi Q5 has been recalled 5 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2016 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Head gasket

    "$1100 repair for leaking head gasket"

    Anonymous A., MA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
    Other major engine problem

    ""I have always used Petro Canada 94 octane gas for my Audi Q5 as it was certified under the top gas program. About the summer of 2023, I noticed the engine was not running smoothly. I went to the dealer on a couple of occasions and they ran diagnostics, but found nothing wrong. They suggested I drive in S. I had usually driven in comfort mode when the family was in the car. Eventually the engine light stayed on and the dealer did a deeper dive into what the problem was. It ruined out I had a broken exhaust valve spring and carbon buildup on the exhaust valves. They replaced all the exhaust valve springs and did a walnut blasting of the exhaust valves. This solved the issue. I also learned that Petro Canada had stopped being Top Gas certified over 2 years ago but I was not aware of this. So the detergent level of the gas was lower. In the end it appears I should have been running the car at higher RPMs from time to time to burn off the carbon build up. I have now switched to Shell.""

    Anonymous, ON (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Timing belt or chain

    ""Engine warning light would come for a period of time. After sitting for a period of time and re-starting the car the light was not on. After driving for several miles the light would re-appear. This went on for a period of time. Brought car to shop where the 0016 malfunction code showed up as it had previously. Car taken to shop and repaired for timing chain and belt tensioner issue. Also replaced other associated parts - cover, battery. Sixteen months later, same issue appeared. Also the car was burning. Warning light for one quart low appeared every 800 miles. I had previously read that the oil issue was addressed by DOT had a recall for engines prior to 2016. The car had no work documents showing any repair of any oil issue and not sure if engine was build prior 2016. Waiting to take vehicle into shop again for timing belt tensioner issue and oil issue. (According to previous owner, not aware of oil issue. Seemed to appear after previous work 16 months ago. Would not buy another Audi - maintenance too expensive and can't easily diagnose and fix minor issues.""

    Anonymous, LA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Turbo or supercharger

    "This was an expensive repair."

    Anonymous, TX (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    ""At 89,399 miles I had to replace the engine oil cooler, the right side valve cover, and resealed the oil pan gasket. It was all under a extended warranty I had purchased.""

    Anonymous, AZ (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

    "sunroof doesnt always close correctly"

    Anonymous, FL (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

    "Diesel emissions issue Car was in shop for 8 days to repair as check engine light was not turning off"

    Anonymous, ON (2016 Audi Q5 3.0T 2.0-L 4 Cyl turbo)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    ""In Aug 2024 B/both hydro bushings were found to be cracked and were replaced. I was not aware there was any problem and it was noticed during annual maintenance. As for the cause, perhaps they ware made of rubber and just deteriorated. I live in Ottawa, ON, Canada where winters are cold, but I live in a condominium with a heated garage.""

    Anonymous, ON (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Wheel bearings

    "Bearings should not go bad at 90000"

    Anonymous, CT (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    ""Water pump was broken and leaking. Had to change the water pump, thermosat.""

    Anonymous, VA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Other noises & leaks problem

    "The sunroof has a rattle. The dealer has been unable to resolve this issue despite multiple efforts. We've decided to live with it for now, but we're looking for a new vehicle."

    Anonymous, WI (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen goes blank

    ""Feb 2025, the MMI stopped functioning, dealer said it was the main head unit wasn't functioning, and the central chip needed to be replaced for $5000 plus $1000 for labor. Please make this make sense. My MMI is not fixed, it's not cost effective.""

    Anonymous, CA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
    Phone pairing (e.g., Bluetooth)

    ""It just doesn't work well. It is very hard to hear, even at maximum volume, and I have the premium plus model with the B+O audio system.""

    Anonymous A., TX (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Other minor transmission & clutch problem

    "Drive shaft makes whirring sound, not yet disgnosed"

    Anonymous A., MA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Water pump

    "Water pumps should not go bad at 70000"

    Anonymous, CT (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Spark plugs or wires failure

    "I have a diesel version and the glow plugs (at least one) seem to need get replaced every 6 months."

    Anonymous, TX (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Electrical failure

    "Problem started August 5, 2025 after the vehicle was not used for 2 weeks. The computer module controlling the air conditioning went bad. It will cost $1000 to fix the problem using used parts. The cost for new parts is $2100."

    Anonymous, SC (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Refrigerant leaks

    "Got back from a two-day trip, parked at airport. Turned car on and the dashboard read " Turn off Engine and Check Coolant Level" No warnings until that point. Called dealership, was told not to drive it until coolant level had been restored. Did that. Drove home. Next morning down about an inch. Took to the dealership and they said some of the seals were bad. Under extended warranty. Fixed it over three days (I had a loaner) and returned it."

    Anonymous A., NC (2016 Audi Q5 Unsure Unsure)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel pump

    "smelled gasoline while driving. Mechanic found recall notice re:fuel pump. Audi dealer said notice had expired."

    Anonymous, FL (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Engine knock or ping

    "Have no idea why the noise occurred. No repair issues for the ping that is not consistent while driving."

    Anonymous, LA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    2016 SUVs Reliability

    This Car
    vs. Similar Cars

    Audi vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    NA
    Engine Major
    NA
    NA
    NA
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    NA
    Engine Minor
    NA
    NA
    NA
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    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
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    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
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    In-car Electronics
    NA
    NA
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    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ENGINE AND ENGINE COOLING
    Apr 11, 2018
    A blocked pump or a short-circuited pump can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
    What should you do:
    Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V229000
    Potential Number of Units Affected: 342867
    ELECTRICAL SYSTEM
    Oct 05, 2017
    The melted wires can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
    What should you do:
    Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V622000
    Potential Number of Units Affected: 216913
    FUEL SYSTEM, GASOLINE
    May 03, 2017
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
    What should you do:
    Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V298000
    Potential Number of Units Affected: 240487
    AIR BAGS, VISIBILITY
    Jan 03, 2017
    An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
    What should you do:
    Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V001000
    Potential Number of Units Affected: 234057
    ENGINE AND ENGINE COOLING
    Jan 03, 2017
    If the coolant pump overheats, it can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
    What should you do:
    Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V002000
    Potential Number of Units Affected: 342867
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