Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Save products you love, products you own and much more!

Save products icon

Other Membership Benefits:

Savings icon Exclusive Deals for Members Best time to buy icon Best Time to Buy Products Recall tracker icon Recall & Safety Alerts TV screen optimizer icon TV Screen Optimizer and more

    Audi Q5

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Q5 is less reliable than other cars from the same model year.

    The 2017 Audi Q5 has been recalled 5 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "Had it in for repair several times before they replaced the whole line and parts."

    Anonymous, MO (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Automatic climate control

    ""Temperature regulation is recently very inconsistent. Sometimes too hot, sometimes too cold""

    Anonymous, BC (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Refrigerant leaks

    ""Would not hold refrigerant, replaced several parts and line, Cost was $6,000.00 at dealership. Had to replace the windshield since they advised that it would probably break when checking and replacing the condenser. not happy about the cost, vehicle now has a rattle under the dash that was not there before the repair. Poor repair job by dealer.""

    Anonymous, MO (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    "The air conditioning refrigerant system had a leak at the high side valve. It was repaired and charged."

    Anonymous, AR (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "At the 150,000 mile service the technician stated that there was scoring of the cylinder walls and metal shavings in the oil plus other issues. Recommended engine replacement to the tune of $28,000.This is unacceptable for a high end car"

    Anonymous, MI (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Other major engine problem

    ""Oil leak, identified by the servicing mechanic.""

    Anonymous, MN (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Timing belt or chain

    "Service technician stated that at 125,000 the timing chain was loose and needed to be replaced. Total cost for chain and associated items- $6,000."

    Anonymous, MI (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "Occasionally doesn't activate when reversing."

    Anonymous, CA (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
    Other in-car electronics problem

    "Windshield washer fluid indicator lit up after toping up. Also telephone hang up system freezes"

    Anonymous A., ON (2017 Audi Q5 3.0T 3.0-L V6 supercharged)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Squeaking

    ""Breaks squeak badly when applying, especially at lower speeds. Audi falsely claims it's due to how they're being used, yet multiple drivers have the same problem.""

    Anonymous, CA (2017 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Power steering

    "Steering system locked up and message said do not drive vehicle. Steering system replaced at cost of $5000. Not under warranty or recall."

    Anonymous, NH (2017 Audi Q5 3.0T 3.0-L V6 supercharged)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "oil leaking into the exhaust"

    Anonymous, NC (2017 Audi Q5 SQ5)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    2017 SUVs Reliability

    This Car
    vs. Similar Cars

    Audi vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
    00
    01
    02
    03
    04
    05
    06
    07
    08
    09*
    10
    11
    12
    13
    14
    15
    16
    17
    18*
    19
    20
    21
    22
    23
    24
    25
    Overall Reliability Verdict
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ENGINE AND ENGINE COOLING
    Apr 11, 2018
    A blocked pump or a short-circuited pump can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
    What should you do:
    Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V229000
    Potential Number of Units Affected: 342867
    FUEL SYSTEM, GASOLINE
    May 03, 2017
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
    What should you do:
    Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V298000
    Potential Number of Units Affected: 240487
    POWER TRAIN
    May 03, 2017
    Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
    What should you do:
    Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V297000
    Potential Number of Units Affected: 5
    AIR BAGS, VISIBILITY
    Jan 03, 2017
    An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
    What should you do:
    Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V001000
    Potential Number of Units Affected: 234057
    ENGINE AND ENGINE COOLING
    Jan 03, 2017
    If the coolant pump overheats, it can increase the risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
    What should you do:
    Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V002000
    Potential Number of Units Affected: 342867
    Check Vehicle for Unrepaired Recalls
    Enter a valid 17-character VIN
    Enter a valid 17-character VIN
    Change Vehicle