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Audi Q5

EPA MPG: 25 mpg

RECALL ALERT:
There are 5 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2019 Q5 is less reliable than other cars from the same model year.

The 2019 Audi Q5 has been recalled 5 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Apple CarPlay

"Almost since day one apple car play will randomly disconnect or the screen will go black. It has happened with multiple phones, different cables and even a wireless adapter."

Anonymous, PA (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Display screen goes blank

"Every few weeks or so the display screen blanks out or gets stuck on the reverse camera."

Anonymous A., MA (2019 Audi Q5 2.0T Unsure)

"Intermittent blank screen rendering Apple CarPlay and all other options inoperable when phone connected via USB cable."

Anonymous, NY (2019 Audi Q5 Unsure 2.0-L 4 Cyl turbo)
External music device interface (e.g., smart phone, MP3 player)

""With a smartphone plugged into USB, the device is listed (as a known device) but not available to select, as if it is not plugged in.""

Anonymous, NY (2019 Audi Q5 Unsure 2.0-L 4 Cyl turbo)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Exterior lights (other than headlights)

"Left reverse light failed. Replacement part is an LED light assembly that costs several hundred dollars before labor. Labor quote was also expensive, as the light is in the rear bumper and requires significant disassembly. Too expensive to replace."

Anonymous, CA (2019 Audi Q5 SQ5)
Keyless entry

"The keyless entry does not work on all of the doors and it has been this way since I got the car"

Anonymous A., CT (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Warning lights

"Leak from sunroof caused corrosion to the controls leading to multiple warnings lights. Started roughly Q3 2024 and was repaired by the dealer around the same time frame."

Anonymous, CA (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Engine mounts

""Hydraulic Motor Mounts were leaking, so replaced both of them. Ridiculous price of $1,848 (parts and labor) paid to dealer to get this done.""

Anonymous, TX (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Had to replace mounts at my expense; noises, fluid leaks, rough ride"

Anonymous, (2019 Audi Q5 2.0T Unsure)
Fuel leaks

"There was a fuel leak in the engine mainly die to manufacturing defect. Started to smell gas in the cabin so need to replace the component to fix it."

Anonymous A., WA (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

CV joint

"The CV joint had to be replaced"

Anonymous A., (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Differential

"Differential had to be replaced because of a defect."

Anonymous, TX (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Automatic climate control

"In 2024, the AC system started to intermittently shut off when Im traveling in the car Suddenly, it will just go off and start blowing warm air Its extremely aggravating and its been checked five times and they cant figure it out"

Anonymous A., CT (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Refrigerant leaks

"It has had three repairs to the cooling system, all leaks that ran the system dry. All repairs were made by the dealer."

Anonymous, CA (2019 Audi Q5 SQ5 3.0-L 6 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"coolant leak. Problem fixed."

Anonymous, NJ (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Bushings

""- Lower Wishbone bushings were dry-rotted and the right one was leaking hydraulic fluid. Changed them both. - Also, the Upper Guide Link bushings were torn, so replaced both of them. - Ridiculous price of $2,270 (parts and labor) to get this done.""

Anonymous, TX (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Other noises & leaks problem

"Squeaks and rattles in the cabin since 1st year of ownership. Dealership was unable to diagnose. Years later, I finally localized the noise to be coming from the panoramic sunroof as the squeaks and rattles are getting louder."

Anonymous, CA (2019 Audi Q5 SQ5)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Other paint & trim problem

"Drivers seat has area of significate wear on one area"

Anonymous, VA (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Turbo or supercharger

"replaced under warranty"

Anonymous, CA (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

2019 SUVs Reliability

This Car
vs. Similar Cars

Audi vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM, STRUCTURE
Dec 08, 2021
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
What should you do:
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V947000
Potential Number of Units Affected: 288991
STRUCTURE
Oct 16, 2019
The detached trim may become a road hazard, increasing the risk of crash.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
What should you do:
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V737000
Potential Number of Units Affected: 174278
AIR BAGS, ELECTRICAL SYSTEM
Jun 19, 2019
A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
What should you do:
Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V473000
Potential Number of Units Affected: 28
WHEELS
Jun 05, 2019
The detached trim may become a road hazard, increasing the risk of crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
What should you do:
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V416000
Potential Number of Units Affected: 126161
SERVICE BRAKES, HYDRAULIC
Apr 08, 2019
A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
What should you do:
Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V277000
Potential Number of Units Affected: 12645
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