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2023
New 2026
Used 2025 2024 2023 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009

Audi Q5

EPA MPG: 25 mpg
RECALL ALERT:
There are 6 recalls on this vehicle. Learn More.
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Reliability

Overall Reliability

The 2023 Q5 is less reliable than other cars from the same model year.

The 2023 Audi Q5 has been recalled 6 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
See all 2023 Potential Trouble Spots

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2023 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Android Auto

"sometimes difficult to connect to Android Auto"

Anonymous, GA (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Apple CarPlay

""Inconsistent automatic opening of CarPlay during start up; sometimes its flawless, other times requires manual reconnect. Very frustrating and unable to determine if its the vehicle, phone, or CarPlay app""

Anonymous, GA (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

""Have to fiddle with the screen display to get anything to work. Cannot sit and get your gps up and going until you are moving and on the road due to cameras, garage door, etc. popping up on your screen. Not to mention the Audi app deletes anything you were doing on your phone when you start your car.""

Anonymous, KS (2023 Audi Q5 SQ5 2.0-L 4 Cyl turbo)
Display screen freezes up

""When attempting to charge non-phone devices through usb ports, display unit becomes inoperable and constantly shows error messages when attempting to use""

Anonymous, WI (2023 Audi Q5 SQ5)
External music device interface (e.g., smart phone, MP3 player)

""Unit claims no bluetooth device is attached when attempting to use but shows dash symbols that suggest bluetooth device attached. When attempting to resolve, unit says no Bluetooth devices found but then again shows symbols of newly connected device""

Anonymous, WI (2023 Audi Q5 SQ5)
In-dash navigation system (GPS)

"Not acxurate"

Anonymous, CA (2023 Audi Q5 Unsure 2.0-L 4 Cyl turbo)
Other in-car electronics problem

"Messaging services unavailable"

Anonymous, MD (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

""Inconsistent automatic opening of CarPlay during start up; sometimes its flawless, other times requires manual reconnect. Very frustrating and unable to determine if its the vehicle, phone, or CarPlay app""

Anonymous, GA (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Load more

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

A/C compressor

"Compressor failed. Would cool for a short period of time and stop working"

Anonymous, IL (2023 Audi Q5 SQ5 2.0-L 4 Cyl turbo)
Automatic climate control

"Living in central Texas and A/C system would quit cooling after 20 minutes of use no matter how system was adjusted. Seen at dealership and told it was cooling fins being clogged from humidity. Traveled in New Mexico and Utah (very low humidity) and same problem occurred. Had to turn A/C on for 5 min / off for 2 min while traveling throughout the day. Seen at another Audi dealership and no clear resolution yet."

Anonymous, WA (2023 Audi Q5 SQ5)

"The climate control system constantly changes temperature and fan speed. Most cars you set a comfortable temperature and forget it. Not with this car. You set the temperature and it will blow hot air from one vent and cold from the other. Sometimes without changing anything the a/c blows freezing cold air. Move the temperature up a degree and then heated air will blow. Dealer says user error."

Anonymous A., IL (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Clutch replacement

"Dealer said clutch line was leaking causing the transmission to freeze cost would have been excess of 3000 if not covered under warranty."

Anonymous, NJ (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Other major transmission & clutch problem

"Car is supposed to go into Lower gear and hold back from coasting automatically and save on the brakes going down a slight hill. It doesnt do that all the tome ao I have to pump the breaks."

Anonymous, CA (2023 Audi Q5 Unsure 2.0-L 4 Cyl turbo)

"The problem was present with the vehicle when purchased new in July 2023. First brought to dealership in November 2023 with 1538 miles to report the problem. Clutch struggles to engage at low speeds, jerks and hesitates. The problem was persistent and returned a total of seven times for repair under a published service bulletin from Audi. The dealership was unable to repair the vehicle and it will be purchased by Audi under a buy-back program (meeting lemon law criteria)"

Anonymous, AZ (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Controller was replaced after warnings. Also, had a recall for another iss5."

Anonymous, NV (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Fuel tank needed replacement, tire pressure monitoring"

Anonymous, MD (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

CV joint

"Covered under warranty. CV joint and axle pulled out from wheel. Car was at dealer for several days because part was shipped from NJ."

Anonymous, WA (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Other driveline problem

""The car would make unusual sounds whenever I would make turns simple left or right turns. The vehicle would also vibrate but it always felt like it came from the rear wheels. The service department told me it was the 4 wheel drive system that needed oil and was typical of the system. They serviced the vehicle and even did an alignment and balanced the wheels. Now, almost 8 months later I can feel it coming back. The tires are not evenly worn so theres something questionable about their system.""

Anonymous, FL (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Door handle

"The plastic moulding on the inside of the handle continues to separate from the main piece."

Anonymous, ON (2023 Audi Q5 SQ5)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Engine rebuild or replacement

"The car lost power and a clicking sound from the engine. It was drivable but only at a speed of 5 to 8 mph. The dealership told me that they will replace the engine at their regional maintenance center. the car will be ready within two weeks."

Anonymous A., NY (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Problem(s) fueling the tank

""When fueling, the system would stop and I would tink it was full but when I would start the vehicle I would find that it was NOT full, sometimes by almost a quarter tank. Ive also had it overfill and not automatically stop fueling causing an overpour one time. Obviously the service department finds it hard to believe that this occurs.""

Anonymous, FL (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

""Identified water sloshing around in the liftgate. Removed plugs at bottom of liftgate and water drain out for over a minute. This was especially concerning since I was traveling to an area with sub-freezing temperatures and was concerned it frozen moisture would damage liftgate. Audi dealership indicated it was likely a leaking drainage tube and interior headliners would have to be removed in order to diagnose the problem further. Since I was traveling at the time, they recommended I just leave the drain plugs removed so any water could drain.""

Anonymous, WA (2023 Audi Q5 SQ5)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Chrome trim was not properly affixed Came loose in the car wash"

Anonymous A., MO (2023 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

2023 SUVs Reliability

This Car
vs. Similar Cars

Audi vs. Other New Car Brands Reliability

See How Other Brands Stack up
Reliability History
* Redesign year
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.

Learn more about car Reliability.

Recalls
PROVIDED BY
ENGINE
May 07, 2025
The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Read Recall Details
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
What should you do:
Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 25V294000
Potential Number of Units Affected: 89417
Hide Recall Details
ELECTRICAL SYSTEM
Feb 12, 2025
A high-voltage battery that overheats increases the risk of a fire.
Read Recall Details
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
What should you do:
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 25V080000
Potential Number of Units Affected: 20201
Hide Recall Details
ELECTRICAL SYSTEM
Nov 27, 2024
A high-voltage battery that overheats increases the risk of a fire.
Read Recall Details
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
What should you do:
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V898000
Potential Number of Units Affected: 4616
Hide Recall Details
AIR BAGS
Apr 03, 2024
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Read Recall Details
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
What should you do:
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V251000
Potential Number of Units Affected: 91
Hide Recall Details
ELECTRICAL SYSTEM
Dec 13, 2023
An overheated outlet or charging cable can increase the risk of a fire.
Read Recall Details
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
What should you do:
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V842000
Potential Number of Units Affected: 93196
Hide Recall Details
ENGINE AND ENGINE COOLING
Oct 07, 2022
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Read Recall Details
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
What should you do:
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 22V753000
Potential Number of Units Affected: 76515
Hide Recall Details
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