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    Audi Q7

    EPA MPG: 21 mpg

    RECALL ALERT:
    There are 7 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Q7 will be more reliable than the average new car. This prediction is based on data from 2023 model and the Audi brand score.

    The 2017 Audi Q7 has been recalled 7 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Audi Q7 owners. The owner comments describe problems respondents experienced with this vehicle.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "The AC had had problems for the last 3-4 years. We have had it at the AUDI serves every summer for the last 3 years. Last year it took 2 months to fix."

    Anonymous, RI (2017 Audi Q7 2.0-L 4 Cyl turbo)

    "Needed new a/c compressor. Expensive fix $2800"

    Anonymous, GA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Evaporator

    "This was a known problem with the car. They extend the warranty to 100k, but we were a little over that when we started having the problem."

    Anonymous A., VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Heater system

    "When the temperature drops below freezing the heating system never goes hot. It blows cool air. Even after having the system checked and the blower and filters being replaced it still fails to blow hot air when the temperature drops."

    Anonymous, CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "Heater core went out"

    Anonymous, MT (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Other climate system problem

    "The turbo radiator leaked. Was driveable with adding fluid every 350 miles"

    Anonymous, PA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Refrigerant leaks

    "The coolant started leaking with the indicator to add coolant. Made an appointment with the dealer and got it fixed by replacing the water pump"

    Anonymous, (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    "Motor-mounts failed"

    Anonymous, AZ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Electronic or air suspension

    "Air suspension pump was intermittently malfunctioning for about 6 months then failed completely. It was drivable nonetheless. It was a very expensive repair, about $4000."

    Anonymous A., TX (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "A rear airbag failed."

    Anonymous, AZ (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Power steering

    "At times, not always, steering makes noise when wheel is turned a is a bit stiffer."

    Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Springs or torsion bars

    "Last year I was driving 35 mph on a smooth street when there was a bang, It ended up both of my rear suspension springs snapped for no apparent reason. I have towed a u-haul very light trailer a few times over the years, but nothing heavy nor frequent. I have never had a spring fail on a vehicle, never mind both and I can think of no reason other than a defect in the springs that would cause it. Nearly 4K to fix."

    Anonymous A., MA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "CarPlay has been flaky the entire time I owned this car"

    Anonymous A., PA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "It will only work properly if at all when it is connected with my cable"

    Anonymous A., LA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "My phone is unable to connect to CarPlay in my Audi Q7, but it does connect in my husbands MERCEDES-BENZ E450. This leads me to believe the problem is with the Audi not my phone. Dealer is unable to solve the problem."

    Anonymous A., NY (2017 Audi Q7 3.0T)
    External music device interface (e.g., smart phone, MP3 player)

    "My phone often is not able to work properly if at all with MMI"

    Anonymous A., LA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Engine mounts

    "Motor mounts leaking, replaced for around $3k"

    Anonymous, WY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Oil leaks

    "Was using about 1 quart of oil every 1-2 months"

    Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "Full oil refill last about 600 miles. Audi is aware of this problem which has been going on for years, but will not fix. They do offer oil fills on request."

    Anonymous A., SC (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Other minor engine problem

    "Engine started to consume oil. Audi did extensive diagnostic work, ended up using a B&G product to clean out accumulated oil deposits in engine. Situation has improved."

    Anonymous, VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "sun roof drains plug up with tree debris"

    Anonymous, FL (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Other noises & leaks problem

    "From the first day of ownership my brakes have been noisy. When the humidity increases or after a snow or rainstorm the brakes are terribly loud. There are no issues with braking, just an embarrassing groan and squeak when using the brakes. I was told it was a common issue with my type of Audi."

    Anonymous, CO (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    Powertrain cooling leaks

    "During routine maintenance, mechanic noticed very small water pump leak. Replaced it prophylacticly."

    Anonymous, CA (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

    "Coolant consumption and leak resulted in the water pump being replaced."

    Anonymous, NY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Other major engine problem

    "Engine Mount was collapsed and leaking hydraulic fluid. Engine mounts needed to be replaced."

    Anonymous, CA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "The car began needing oil added every 500 miles. The dealer diagnosed oil sludge built up in rings inside cylinders. The dealer recommended engine or cylinders be rebuilt or replaced. We have not yet done that."

    Anonymous A., NY (2017 Audi Q7 3.0T)

    "Suspension. Continual air suspension malfunction warning without an actual malfunction. Even after replacing all components, warning comes on."

    Anonymous A., SC (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "The car burns more than a quart of oil every thousand miles even though Ive followed Audi service intervals for its entire life. This engine was not built to last."

    Anonymous A., PA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Headlights

    "One LED went out (side marker) in the headlight housing which threw an error on the dash. Required replacing the entire headlamp for $6500."

    Anonymous, WY (2017 Audi Q7 3.0T 3.0-L V6 supercharged)
    USB port

    "The USB port and interface with CarPlay is glitchy. Sometimes it works sometimes it doesn't. It requires multiple removals of the cord and putting it back in again. Mostly at start-up but also during drive."

    Anonymous, TX (2017 Audi Q7 2.0T 2.0-L 4 Cyl turbo)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Squeaking

    "The brakes have squealed since we first got the car. They have tried to fix it but cant."

    Anonymous A., VA (2017 Audi Q7 3.0T 3.0-L V6 supercharged)

    "We had the brakes replaced about 8 months ago due to squeaking. They started squeaking again almost right away, specially if it rained."

    Anonymous, RI (2017 Audi Q7 2.0-L 4 Cyl turbo)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Differential

    "Leaking fluid. Got it fixed at independant repair shop"

    Anonymous, CA (2017 Audi Q7 Unsure)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    2017 SUVs Reliability

    This Car
    vs. Similar Cars

    Audi vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
    NA
    NA
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    NA

    NA

    NA

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
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    Engine Major
    NA
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    Engine Minor
    NA
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    NA
    Engine Cooling
    NA
    NA
    NA
    NA
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    NA
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    NA
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    NA
    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
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    Drive System
    NA
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    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
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    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    STEERING
    Mar 16, 2020
    A sudden loss of loss of steering control may increase the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
    What should you do:
    Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V149000
    Potential Number of Units Affected: 229
    FUEL SYSTEM, GASOLINE
    Jan 16, 2019
    A fuel leak in the presence of an ignition source can increase risk of a fire.
    Summary:
    Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
    What should you do:
    Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V035000
    Potential Number of Units Affected: 74881
    AIR BAGS, SEAT BELTS
    Dec 29, 2016
    In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
    What should you do:
    Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V955000
    Potential Number of Units Affected: 5947
    STEERING
    Sep 08, 2016
    With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
    What should you do:
    Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V648000
    Potential Number of Units Affected: 8
    ELECTRICAL SYSTEM, EXTERIOR LIGHTING
    Sep 06, 2016
    If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
    What should you do:
    Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V642000
    Potential Number of Units Affected: 79895
    SEATS
    Sep 06, 2016
    If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
    What should you do:
    Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V641000
    Potential Number of Units Affected: 19205
    AIR BAGS
    Jul 08, 2016
    Air bags that deploy with excessive force may increase the risk of injury.
    Summary:
    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
    What should you do:
    Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V519000
    Potential Number of Units Affected: 14535
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