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    Buick Encore

    EPA MPG: 27 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Encore is less reliable than other cars from the same model year.

    The 2017 Buick Encore has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Buick Encore owners. The owner comments describe problems respondents experienced with this vehicle.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "There was a serious oil leak that cost me 1700 dollars to fix."

    Anonymous, IL (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    "when the outdoor temp went below 0 the engine had oil leaks"

    Anonymous, IA (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    "there was a valve cover leak that was a costly repair"

    Anonymous A., IL (2017 Buick Encore None 1.4-L 4 Cyl turbo)
    Other minor engine problem

    "Had to replace intake manifold and valve cover due to a poorly engineered check valve in the intake manifold that allowed the turbo charger to pressurize the entire engine block and ruining the PCV valve in the valve cover."

    Anonymous, WA (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Head gasket

    ""Review the comments on my turbo charger failure first, because after the dealer so called fix it and I took my car back to them 3 additional times, they took my head off and did some work and hid what they did on the print out to me for work listed. I had to call their management and escalate and still not a clear answer why they took the head off my car to make repairs they paid for after not fixing it right from the failed turbo charger. Their repair job did not put a gasket on the head/block and so it leaked. I had to take to another dealer to fix.""

    Anonymous A., FL (2017 Buick Encore None 1.4-L 4 Cyl turbo)
    Other major engine problem

    "The engine would try to go forward when you allowed down, as if it was trying to keep from stalling."

    Anonymous A., OR (2017 Buick Encore None 1.4-L 4 Cyl turbo)
    Turbo or supercharger

    ""Turbo charger went out on personal trip from Pensacol, fl to Miami, Fl. Took to local Cheverolet dealer who stated the turbo charger died and is on a recall. They replaced at GM's cost however I had to take my car back 3 more times due to stalling, knocking, mis-firing, oil leaks. They kept stating it was repaird but issue continues to happen. I took the car to another cheverolet dealer they replaced the head gasket, valve cover gasket, and oil pan gasket. Due to the turbo charger failure I spent over 5K in repairs on top of what GM paid the first chevrolet dealer to repair my turbo charger and screw up my car.""

    Anonymous A., FL (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Body control module

    "Engine light came on Replaced air control module Replaced another air sensor. Engine light kept reading air control codes, ordered new PCM All great!!!"

    Anonymous A., ME (2017 Buick Encore None 1.4-L 4 Cyl turbo)
    Headlights

    "headlight had to be replaced cost $3000"

    Anonymous A., ON (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    ""A/C quit last year. Cost of repair/replacement prohibitive. Husband's vehicle, unsure of other factors as he isn't currently available to ask.""

    Anonymous, OH (2017 Buick Encore None 1.4-L 4 Cyl turbo)
    Refrigerant leaks

    "It had a non serious recharge issue."

    Anonymous, IL (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "for about two years both the dealer I purchased the buick from and two independent mechanics have not been able to resolve the catalytic converter code issue. I cannot pass the illinois emissions test. I have had a new catalytic converter, several sensors, several pipes and the muffler replaced but the check engine light comes back on about one hour after service . I have spent 3,800 dollars trying to clear the exhaust code and will most likely have to purchase another auto"

    Anonymous A., IL (2017 Buick Encore None 1.4-L 4 Cyl turbo)
    Other/unsure

    "A loose heat shield that took several visits to serval mechanics to finally get fixed."

    Anonymous, MN (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    ""The color is white and after three yearsi t showed chipped paint in the front. My advice is don't buy a white Buick SUV. It's an inferior paint job, but a non-white color would not be so noticeable.""

    Anonymous A., IN (2017 Buick Encore None 1.4-L 4 Cyl turbo)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    2017 SUVs Reliability

    This Car
    vs. Similar Cars

    Buick vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    AIR BAGS, SEAT BELTS
    Jul 10, 2017
    A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
    What should you do:
    GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V437000
    Potential Number of Units Affected: 40683
    AIR BAGS, SEAT BELTS
    Sep 08, 2016
    A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
    Summary:
    General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
    What should you do:
    GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V651000
    Potential Number of Units Affected: 3640162
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