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GREEN CHOICE

Chevrolet Cruze

EPA MPG: 26 mpg
Average Retail Price
$4,900 - $5,575

RECALL ALERT:
There are 9 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

The 2014 Chevrolet Cruze has been recalled 9 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Catalytic converter

"It was really the DPF. No specific problems with the catalytic converter - as long as I keep sufficient DEF (diesel emission fluid) in the tank."

Anonymous, TX (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
Other exhaust system problem

"Vehicle is a turbo-diesel that is no longer available. Chevrolet has apparently discontinued many of the replacement parts for the vehicle - even though it is otherwise in pretty good shape. I was hoping to get another 50-100K miles out of it."

Anonymous, TX (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
Other/unsure

"Power windows stopped working."

Anonymous, (2014 Chevrolet Cruze 1.4-L 4 Cyl turbo)

"After market cruise control installed by dealer stopped working"

Anonymous, NY (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)

"Leaking oil cooler line. Started 2 plus years ago. Very minor leak that is now getting worse. Not resolved yet due to the cost."

Anonymous, ON (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

What Owners Say

Engine rebuild or replacement

"Overheated; 2 replacement engines failed to solve problem. Now awaiting a 3rd engine."

Anonymous A., PA (2014 Chevrolet Cruze Unsure)
Head gasket

"It exploded."

Anonymous A., PA (2014 Chevrolet Cruze Unsure)
Timing belt or chain

"Started out having bad oil leaks, ending up be bad valve in intake manifold putting to much pressure on the valve cover gaskets and pressure in the engine causing leaking everywhere. I had a new intake, valve cover and gasket set put on the car but it would still not run correctly. Took it to a mechanic and he said it needed a new engine. After pricing engines at more cost and labor than the car was worth, I dug into it and found the timing chain had stretched and the cams were not timed correctly. I replaced the timing chain, oil cooler and manifold gaskets and the car is back up running again."

Anonymous A., TN (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)
Turbo or supercharger

"Bad design of PVC valve in intake manifold, causes turbo charger not to engage. Car is then severely under powered. Very poor design and execution"

Anonymous A., CA (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

What Owners Say

Antifreeze leaks

"The plastic coolant manifold where the radiator hose is connected to the engine disintegrated."

Anonymous, MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"The antifreeze leaks in this car was caused by the oil cooler that has coolant running through it, The gaskets blew and to get the oil cooler oil off it had to be broken to remove. It was replaced with an aftermarket unit that worked well with the exception of a small oil leak at the oil pressure sender. This oil leak was annoying, smelly and hard to find, but after a few months of it leaking oil I found the the housing on the new cooler would not allow the sending unit to tighten all the way to seal correctly. I had to take a grinder and remove about a quarter of an inch of the housing to get the leak stopped."

Anonymous A., TN (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)
Other engine cooling problem

"The engine oil cooler cracked at some point. It was kind of difficult to tell when it started, but this is the first time ever in the life of the car it happened. The primary symptom was just I noticed there was oil mixing in the coolant reservoir. I otherwise didn't notice any other symptoms. The problem was resolved via the shop I take it to replacing the broken oil cooler, and flushing the coolant system to remove all the oil/coolant mixture."

Anonymous, WI (2014 Chevrolet Cruze LS 1.8-L 4 Cyl)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

What Owners Say

Fuel injection system

"It just needed regular maintenance"

Anonymous, NY (2014 Chevrolet Cruze Turbo Diesel 2.0-L 4 Cyl diesel)
Other emissions/fuel system problem

"Turbo was causing an oil leak and needed replacing"

Anonymous, ON (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

What Owners Say

Alarm or security system (excluding aftermarket systems)

"Security system shut down all electronics to the car so nothing would turn on or operate. We had to remove the battery and reattach it to get the car to reset. This happened two times this spring."

Anonymous, IA (2014 Chevrolet Cruze LS Unsure)
Body control module

"A Stabilitrak warning comes on, appears to be caused by faulty connector."

Anonymous A., CA (2014 Chevrolet Cruze LTZ 1.4-L 4 Cyl turbo)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

What Owners Say

Squeaks or rattles

"I have a rattle that will be looked at soon, nothing major car runs great, very happy with overall life, (7 years so far ) CHEVROLET paid for a recall, Awesome! Just maintenance stuff...."

Anonymous A., (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

What Owners Say

Parking brake

"Starting a week or two ago, I tried to set my parking break on a driveway with a slight incline, then shut off the car and eased my foot off the normal brake, and it rolled further down from the driveway. This issue is persistent, seems the brake has enough grab to park it on flat surfaces, but on slight inclines I need to leave it in gear when it's shut off. I have yet to resolve this issue."

Anonymous, WI (2014 Chevrolet Cruze LS 1.8-L 4 Cyl)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

What Owners Say

Oil leaks

"Oil pan gasket, valve cover gasket"

Anonymous, (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

What Owners Say

Battery cables

"end of battery cable corroded and fell off battery"

Anonymous, MI (2014 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

What Owners Say

Heater system

"Stopped working and went to dealer to fix it. It cost about $730 to fix."

Anonymous, PA (2014 Chevrolet Cruze LT 1.8-L 4 Cyl)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

2014 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Chevrolet vs. Other New Car Brands Reliability

Reliability History
* Redesign year
10
11*
12
13
14
15
16*
17
18
19
Overall Reliability Verdict
NA

NA

NA

NA
POTENTIAL TROUBLE SPOTS
Powertrain
NA
NA
NA
NA
Engine Major
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
Engine Electrical
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
Fuel System/Emissions
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
Suspension/Steering
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
Build Quality
NA
NA
NA
NA
Electrical Accessories
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
Noises/Leaks
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
AIR BAGS
Dec 21, 2023
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Summary:
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
What should you do:
Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V870000
Potential Number of Units Affected: 20712
AIR BAGS
Sep 20, 2023
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Summary:
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
What should you do:
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V674000
Potential Number of Units Affected: 9264
ELECTRICAL SYSTEM, POWER TRAIN
Jul 05, 2016
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
What should you do:
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V502000
Potential Number of Units Affected: 8367
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