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GREEN CHOICE

Chevrolet Cruze

EPA MPG: 34 mpg
Average Retail Price
$5,525 - $7,350

RECALL ALERT:
There are 4 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

The 2016 Chevrolet Cruze has been recalled 4 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

What Owners Say

Engine rebuild or replacement

"Exhaust manifold problem caused engine to automatically cut off and not run. It was fixed within a week. I am currently having similar problems after the previous repair roughly 10,000 miles later. Problems with the pistons."

Anonymous, MI (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Turbo or supercharger

"Turbo charger failed had to be replaced. No warranty or recall."

Anonymous A., KY (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"Failure of the turbo charger/throttle is a well known problem with the Cruze. It is the worse vehicle made by GM which is why they probably discontinued the model. My vehicle tends to drop in speed when driving up road inclines. The check engine light coming on within minutes of a service repair and stays on. I have experienced sudden jerking when trying to accelerate from a stop or slowing down for a turn as well as my car not moving at all as though it is stuck in gear when trying to accelerate."

Anonymous A., MI (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

What Owners Say

Tie rods

"A weird shutter was noticed and then when the vehicle was taken to the dealer it was determined that connections for the wheel to the car were damaged or broken and needed to be immediately repaired."

Anonymous, SC (2016 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

What Owners Say

Powertrain cooling leaks

"It's been an issue with the coolant hoses getting dry and weak enough to begin to leak."

Anonymous A., PA (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

What Owners Say

Emission control devices (includes EGR)

"I have replaced 4 PCV valves which are a part of the entire engine cover - 1 this past year"

Anonymous, PA (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Other/unsure

"Seals"

Anonymous, (2016 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

What Owners Say

Calipers

"Caliper seized. Had to replace the caliper, rotor, and brakes. Vehicle had to be towed."

Anonymous, FL (2016 Chevrolet Cruze LS 1.4-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

What Owners Say

Rust

"Rocker panels rusting through completely below and behind the rear doors."

Anonymous, PA (2016 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

2016 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Chevrolet vs. Other New Car Brands Reliability

Reliability History
* Redesign year
12
13
14
15
16*
17
18
19
20
21
Overall Reliability Verdict

NA

NA

NA
POTENTIAL TROUBLE SPOTS
Powertrain
NA
NA
NA
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Engine Electrical
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System/Emissions
NA
NA
NA
Exhaust
NA
NA
NA
Suspension/Steering
NA
NA
NA
Brakes
NA
NA
NA
Climate System
NA
NA
NA
Build Quality
NA
NA
NA
Electrical Accessories
NA
NA
NA
Body Hardware
NA
NA
NA
Paint/Trim
NA
NA
NA
Noises/Leaks
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE
May 10, 2018
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Summary:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
What should you do:
GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V304000
Potential Number of Units Affected: 111966
SEATS
Jan 26, 2017
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Summary:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
What should you do:
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V057000
Potential Number of Units Affected: 17197
ELECTRICAL SYSTEM, POWER TRAIN
Jul 05, 2016
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Summary:
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
What should you do:
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V502000
Potential Number of Units Affected: 8367
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