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Average Retail Price
$9,725 - $12,075

Reliability

Overall Reliability
/ 100

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

What Owners Say

Evaporator

"This is a problem that was diagnosed today and the dealer told us that the repair would be approximately $2,800."

Anonymous, OH (2017 Chevrolet Impala Premier 3.6-L V6)
Refrigerant leaks

"This seems to be a common problem in this generation Impala, as well as the rear HVAC system on my 2016 Traverse. The blower motor is directly above the evaporator. As the brushes of the motor wear out, they shed metallic pieces onto the evaporator. The 2 dissimilar metals react with each other, and galvanic corrosion leads to pinhole leaks in the evaporator. Unlike the rear system in the Traverse, replacing the evaporator in the Impala requires the removal of most of the dashboard. Because of the extensive labor involved with that, it is a very expensive repair as far as HVAC systems go."

Anonymous A., CT (2017 Chevrolet Impala LT 3.6-L V6)

"This is related to the previous problem mentioned."

Anonymous, OH (2017 Chevrolet Impala Premier 3.6-L V6)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

What Owners Say

Emission control devices (includes EGR)

"Leaking purge valve"

Anonymous, MN (2017 Chevrolet Impala Premier 3.6-L V6)

"Catalytic converter and muffler had to be repkaced"

Anonymous, FL (2017 Chevrolet Impala LT 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

What Owners Say

Keyless entry

"Interior door latches failed on two doors. Driver and right rear passenger."

Anonymous, WA (2017 Chevrolet Impala Premier 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Catalytic converter

"Broke by flange coming out of front side of engine"

Anonymous, MN (2017 Chevrolet Impala Premier 3.6-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

What Owners Say

Display screen freezes up

"cannot change for information"

Anonymous, OH (2017 Chevrolet Impala LS 2.5-L 4 Cyl)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

What Owners Say

Engine rebuild or replacement

"Cracked block at 68000 miles requiring replacing with used engine. No warranty coverage"

Anonymous A., OH (2017 Chevrolet Impala LT 3.6-L V6)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

2017 Sedans & Hatchbacks Reliability

No Data Available

Chevrolet vs. Other New Car Brands Reliability

Reliability History
* Redesign year
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14*
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Overall Reliability Verdict

NA
POTENTIAL TROUBLE SPOTS
Powertrain
NA
Engine Major
NA
Engine Minor
NA
Engine Cooling
NA
Engine Electrical
NA
Transmission Major
NA
Transmission Minor
NA
Drive System
NA
Fuel System/Emissions
NA
Exhaust
NA
Suspension/Steering
NA
Brakes
NA
Climate System
NA
Build Quality
NA
Electrical Accessories
NA
Body Hardware
NA
Paint/Trim
NA
Noises/Leaks
NA
In-car Electronics
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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