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    Reliability

    Overall Reliability

    The 2020 Silverado 2500HD is less reliable than other cars from the same model year.

    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2020 Chevrolet Silverado 2500HD owners. The owner comments describe problems respondents experienced with this vehicle.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Parking brake

    "Parking brake was incorrectly being actuated which resulted in premature wear. This was mostly covered by warranty when dealer further investigated."

    Anonymous, PA (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

    "Shoes on both sides wore premature with one of them practically falling apart in the mechanics hands during repair. Never experienced this in my lifetime with any vehicle I have owned."

    Anonymous, NY (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

    "Message received on screen, took to dealer. They ran diagnostics and said nothing found. Probably from lack of use."

    Anonymous, WI (2020 Chevrolet Silverado 2500HD LT 6.6-L V8)

    ""The parking break components rusted out and caused the parking warning light to come on. The quote from the dealer was approximately $2500 to fix the problem because it involved changing the main rotors because tge interiorof the rotors where the parking operates are too rusty. I chose to defer the repairs until the main braking system needed new rotors and brake pads. As the rear brake pads have over 90% remaining, I anticipate not repairing the parking brake into for the foreseeable future.""

    Anonymous A., ON (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

    ""Continue to get service parking brake on a random basis. Complained about it multiple times, dealer service did nothing. Now it's out of warranty they want to fix it for hundreds of dollars""

    Anonymous A., NH (2020 Chevrolet Silverado 2500HD LT 6.6-L V8)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Exterior lights (other than headlights)

    ""Found out after I purchased vehicle the taillights were not fully functional. this required replacement of the whole taillight assembly. Problems were water in the taillight module, turn signal, brake light, and taillight. Dealer did not disclose problem before I purchased, eventhough I noticed the turn signal error message and brought it to their attention before I purchased the vehicle. They tried to make me pay over $1,700 to replace both taillight assemblies, but ultimately, they repaired at their expense.""

    Anonymous, OR (2020 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

    ""The rear light wiring harness needed to be replaced due to corrosion in 2025. Also, the block heater cord and wiring harness needed to be changed in 2025 because they shorted out and were damaged. While using the block heater, the snow would melt on the hood of the truck and infiltrate the plug on the front bumper and short out which caused melting of the plug insert and then needed replacing. The technician also advised, the wiring harness from the block heater to the insert needed changing.""

    Anonymous A., ON (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
    Other electrical system problem

    "Both batteries drained, connections had to be replaced due to extensive corrosion"

    Anonymous, NC (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
    USB port

    "the dash USB port detached and is not functional. I will have to replace or figure out how to reconnect."

    Anonymous, OR (2020 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "One of the power folding mirrors went bad. Cost of a new mirror is over $1200."

    Anonymous, NY (2020 Chevrolet Silverado 2500HD LT 6.6-L V8)

    "Problem has not been resolved it started maybe 2 years ago. It is a minor leak in the rear window of the cab. We don't get much rain here so we forget about it most of the time."

    Anonymous, CA (2020 Chevrolet Silverado 2500HD Unsure 6.6-L V8)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Slipping transmission

    "On occasion the truck slips out of 4 wheel drive. More often when I shift back to 2 wheel it stays in 4 until several turns are completed or I flip to Neutral and back to drive"

    Anonymous, OH (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)
    Transmission computer

    "Safety recall. Taken care of by the local dealer."

    Anonymous A., ID (2020 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "The A/C compressor has needed to be replaced twice since I purchased the truck in 2020"

    Anonymous A., NH (2020 Chevrolet Silverado 2500HD LT 6.6-L V8)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Other major transmission & clutch problem

    "The valve body needs replacement but they just used a software update but does not address the problem. The transmission will downshift suddenly so could happen anytime GM doesn't have the transmission body valve to replace them. In new trucks don't address the issue and replace just use software."

    Anonymous, (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Power steering

    "Grounding strap above the wheel well was corroded because of where it sits in the road salt and slush. It's basically a design flaw for those of us who live in a northern climate."

    Anonymous, WI (2020 Chevrolet Silverado 2500HD LTZ 6.6-L V8 diesel)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Other emissions/fuel system problem

    "DEF tank fluid pump and sensor melted tank."

    Anonymous, MA (2020 Chevrolet Silverado 2500HD LT 6.6-L V8 diesel)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    2020 Pickup Trucks Reliability

    This Car
    vs. Similar Cars

    Chevrolet vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

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    POTENTIAL TROUBLE SPOTS
    Powertrain
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    Engine Major
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    Engine Minor
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    Engine Cooling
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    Engine Electrical
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    Transmission Major
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    Transmission Minor
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    Drive System
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    Fuel System/Emissions
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    Exhaust
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    Suspension/Steering
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    Brakes
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    Climate System
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    Build Quality
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    Electrical Accessories
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    Body Hardware
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    Paint/Trim
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    Noises/Leaks
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    In-car Electronics
    NA
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    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
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