EV Battery
Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
What Owners Say
"Has been at the dealer about 5 times in past year due to check engine light codes. Replaced several parts ... still not sure if the problem has been resolved."
Anonymous, VA (2018 Chrysler Pacifica Hybrid Hybrid 3.6-L V6 plug-in hybrid)"High-voltage battery failed less than a week after a major recall service related to the high-voltage battery and charging. No issues before the recall work."
Anonymous, CA (2018 Chrysler Pacifica Hybrid Hybrid 3.6-L V6 plug-in hybrid)"Several recalls"
Anonymous, PA (2018 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)""Check engine light came on and car would no longer accept plug-in charge. Analysis showed fault was failure of Battery Pack Power Control Module. Occurred at 100,0550 miles (only 550 miles out of 100000-mile warrantly) price of repair by Chrysler $17,000.00; cheaper repair pending by Green-Tec, with a reconditioned battery. The car has continued to run well as simple hybrid.""
Anonymous, NC (2018 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)"I got a fault when changing and it would not charge. Was told I needed a new battery and I should not drive the car. Over 5 weeks in and still do not have my car back. Thanks to a NY state law, the replacement is under warranty dispute 7 years and 115k miles."
Anonymous, NY (2018 Chrysler Pacifica Hybrid Hybrid 3.6-L V6 plug-in hybrid)"Hybrid battery went dead at 132K miles and replacement cost was 19K. Several months later Chrysler replaced the battery at no cost."
Anonymous A., NC (2018 Chrysler Pacifica Hybrid Hybrid 3.6-L V6 plug-in hybrid)""Multiple recalls related to fire risk of the high voltage battery with no remedy for months when charging was not recommended, preventing all electric usage. The remedies were ineffective, resulting in additional downtime of a week or more for the dealer to perform the recall each time. Due to distrust about the high voltage battery and FCAs avoidance of correcting the root cause by replacing the pack, we intend to replace the vehicle before reaching the 8 year, 100,000 mile battery warranty.""
Anonymous A., TX (2018 Chrysler Pacifica Hybrid Limited 3.6-L V6 plug-in hybrid)
"Recall"
Anonymous, TN (2018 Chrysler Pacifica Hybrid Unsure 3.6-L V6 plug-in hybrid)