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    Chrysler Pacifica

    EPA MPG: 21 mpg

    RECALL ALERT:
    There are 15 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2017 Pacifica is less reliable than other cars from the same model year.

    The 2017 Chrysler Pacifica has been recalled 15 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Chrysler Pacifica owners. The owner comments describe problems respondents experienced with this vehicle.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "No A/C, dealer said bad compressor and replaced it"

    Anonymous, IL (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    "after having a/c replaced by dealer same problem less than 2 week later"

    Anonymous, NJ (2017 Chrysler Pacifica LX 3.6-L V6)

    "The A/C stopped working, both front and back. The repair was priced at $1400. I had bought a service contract on the car. I had a $100 deductible and there was some uncovered portion of the repair."

    Anonymous, NY (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    "failure of rear A/C"

    Anonymous, MN (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    "Started making a noise. Then it failed. Clutch problem. Had to replace entire compressor"

    Anonymous A., NJ (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    "It started blowing warm air and we had it replaced"

    Anonymous, GA (2017 Chrysler Pacifica Touring 3.6-L V6)

    "AC compressor replaced and worked fine but now AC controls no longer functioning and local repair shop can't diagnose problem as it is related to an onboard computer error"

    Anonymous, OH (2017 Chrysler Pacifica Unsure 3.6-L V6)
    Automatic climate control

    "Ambient temp quit working. Replaced sending unit to no avail. Corroded wiring is problem. Cleaned but did not replace due to cost."

    Anonymous A., PA (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    "AC does not function due to an error in on board computer control"

    Anonymous, OH (2017 Chrysler Pacifica Unsure 3.6-L V6)
    Refrigerant leaks

    "Refrigerant leak problem fixed when I located a capable independent shop 12 mi. away. (Car was out of warranty.) No further trouble."

    Anonymous A., IL (2017 Chrysler Pacifica Touring 3.6-L V6)

    "cooling stopped working. repair expensive and happened multiple years"

    Anonymous, NY (2017 Chrysler Pacifica LX 3.6-L V6)

    "In July 2024, the air conditioning stopped working due to leaks in the lines that supplied air conditioning to the rear passenger compartment. The lines had to be replaced due to corrosion from road deicing salt."

    Anonymous, ME (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    "Vehicle has required a can of refrigerant annually for the past 7 years. I tried leak stop without success."

    Anonymous A., ON (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    "May 2024. Refrigerant was low."

    Anonymous, ON (2017 Chrysler Pacifica Limited 3.6-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "Backup camera slams on the parking brake when in reverse sometimes for tall grass or a weed which is very much of a nuisance."

    Anonymous, NY (2017 Chrysler Pacifica Touring 3.6-L V6)
    Display screen goes blank

    "It went black. Had to be replaced"

    Anonymous, TX (2017 Chrysler Pacifica Limited 3.6-L V6)

    "It doesn't freeze up, more it registers phantom touches that causes it to change channels or make phone calls and doesn't allow normal controls to work."

    Anonymous, MD (2017 Chrysler Pacifica Limited 3.6-L V6)

    "The screen was rrplaced"

    Anonymous, IL (2017 Chrysler Pacifica Limited 3.6-L V6)

    "The dealer knew what the problem was and was able to repair it in a timely fashion."

    Anonymous, NY (2017 Chrysler Pacifica Touring 3.6-L V6)

    "Display screen occasionally goes blank when the cameras should display area behind me when the car is put into reverse."

    Anonymous, SC (2017 Chrysler Pacifica Limited 3.6-L V6)
    Hardware replacement

    ""Replace screen.A black line, apppox., 1/4"wide, appeared in middle of the screen.""

    Anonymous A., NV (2017 Chrysler Pacifica Touring-L 3.6-L V6)
    In-dash navigation system (GPS)

    ""Not often, but GPS sporadically craps out, showing car in a totally different geographic area than its actual location. Once and a while the screen blanks out when looking to view back-up cameras when I am in reverse. I purchased an electronics policy to cover problems when i purchased the vehicle.""

    Anonymous, SC (2017 Chrysler Pacifica Limited 3.6-L V6)
    Other in-car electronics problem

    "When car was 4 months old 3 batteries. alternator, key fob battery went out. Turn signal light on mirrow never goes off. Rear door button hardly ever works. Every month or so some electronic item on the car goes out. No electronic warrenty!!!"

    Anonymous A., MO (2017 Chrysler Pacifica Touring 3.6-L V6)
    Steering wheel controls

    ""Buttons quit working. Modular for camera went bad,knocking out everything.""

    Anonymous A., PA (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Rough shifting

    "Car lunches when takes time to engage. Frequently have to reset tranmission computer"

    Anonymous, NY (2017 Chrysler Pacifica Limited 3.6-L V6)

    "clunks horribly ocassionally"

    Anonymous, ON (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    ""Transmission shifts hard and sometimes so violent that it feels like we were rear-ended by another car. Reprogramming of control module has been attempted repeatedly, but problem is ongoing.""

    Anonymous, MO (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    "poor shifting, dealer updated computer"

    Anonymous, IL (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)
    Slipping transmission

    "The transmission has recently started slipping when shifted into gear, thus engaging with a forceful bang."

    Anonymous, WA (2017 Chrysler Pacifica Unsure 3.6-L V6)
    Transmission computer

    ""Design flaw,frequently need to reset it's "learning". Dealer updates are worthless.""

    Anonymous, NY (2017 Chrysler Pacifica Limited 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Motor mounts for the 2nd time."

    Anonymous, FL (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    "DOOR LOCKING SYSTEM THE ENTIRE ELECTRUAK AND ALL SOOR LOCK WERE REPLACED ENGINE SHUT OFF WHILE DRIVING, TRANSMISSION WAS REPLACED AND NOT HAD THE PROBLEM AGIAIN"

    Anonymous A., (2017 Chrysler Pacifica Touring 3.6-L V6)

    ""Both battery systems failed, first time. Can't shift to neutral or release brake without battery; had to DRAG the car onto a flatbed to get to dealer. Only major problem with this car; otherwise, I LOVE it.""

    Anonymous, FL (2017 Chrysler Pacifica Touring 3.6-L V6)

    "paint"

    Anonymous, PA (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    ""Both batteries had to be replaced again, even though about 2 years old.""

    Anonymous A., MI (2017 Chrysler Pacifica LX 3.6-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Shocks or struts

    "Heard clicks on turning."

    Anonymous, NJ (2017 Chrysler Pacifica LX 3.6-L V6)

    "Made loud noise on turning."

    Anonymous, (2017 Chrysler Pacifica Touring 3.6-L V6)
    Steering linkage (includes rack and pinion)

    "Same as the previous answer about the steering."

    Anonymous, PA (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)
    Steering wheel vibration

    ""Noticed vibration and hesitation in the steering. They diagnosed the problem. $4,000. They had to keep it two days to order parts. The extended warranty had just run out a few months prior.""

    Anonymous, PA (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    ""Bad Head gasket,and heads. More cost effective to go to new motor than to repair old motor.""

    Anonymous A., PA (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    ""Needed a rebuild of the engine. Ran ruff, had cylinder and head problems. Metal shavings in the engine when they dug in.""

    Anonymous A., WA (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)
    Head gasket

    "Actually started 2 years ago. Started to eat antifreeze. Then fluid started to fill one cylinder to cause a missfire. Eventually had both head gaskets (V6) replaced even though only one side blew out. My gas station did a good job. No oil or antifreeze consumption at all."

    Anonymous A., NJ (2017 Chrysler Pacifica Touring-L 3.6-L V6)
    Other major engine problem

    ""I am actually unsure as to when this problem started. The vehicle was used as payment for work completed, knowing there was some problem with the engine that a dealership mechanic identified, allegedly by an updated code reader. We were given the repair estimate provided by the dealership when the previous owner had the vehicle towed to our residence. According to this paperwork, the variable timing chain solenoids needed to be replaced. The previous owner was quoted over $8,000 in parts and labor and was unwilling to invest that much more into a used vehicle, and offered it as payment with the caveat of the engine problems, however my husband and I wanted to handle that situation. We chose to purchase the parts online, research the specific labor required as we were unfamiliar with the specific engine in this model, and complete the work ourselves. Upon reaching the part in question, it was discovered the problem seems to be isolated to a sticky actuator, not a faulty solenoid. We are currently awaiting delivery of the actuators, so I dont know if it will actually resolve the issue. Attempting to drive the vehicle causes misfires, resulting from spark plug and coil failures.""

    Anonymous A., (2017 Chrysler Pacifica Unsure 3.6-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "The auto start stop battery has failed multiple times. Really the only problem we've ever had with the car."

    Anonymous, WA (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)

    "had to have both batteries replaced. It has 2"

    Anonymous, NJ (2017 Chrysler Pacifica LX 3.6-L V6)
    12V power plug

    "The 12v power plug in the console blows the fuse more often than should be normal. The dealer said it was that we were putting too much into it, but it is mainly used for cell phone charging so I don't believe that. I just replace the fuse every now and then and live with it."

    Anonymous, WA (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)
    Other electrical system problem

    "Maybe more of a mechanical failure in the button in that the cap would not spring back. This eventually made it difficult to start and it would occasionally cause the engine to shut off while driving. The part was not going to be available from Chrysler for months, so I bought one off of eBay."

    Anonymous, (2017 Chrysler Pacifica Limited 3.6-L V6)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel injection system

    ""Injector fail. Rough,loss of power""

    Anonymous A., VA (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    "Engine run rough under load. Rebuild injection system."

    Anonymous, TX (2017 Chrysler Pacifica Limited 3.6-L V6)

    "fuel injector failed"

    Anonymous, TX (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Calipers

    "The calliper locked down and caused extreme wear to the rotor."

    Anonymous, PA (2017 Chrysler Pacifica LX 3.6-L V6)

    "locking up"

    Anonymous, NY (2017 Chrysler Pacifica Touring 3.6-L V6)
    Rotors

    "I bought this vehicle about a month ago knowing it needed new brakes and rotors"

    Anonymous A., BC (2017 Chrysler Pacifica Limited 3.6-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "Very small leak on top of engine block that dripped."

    Anonymous, FL (2017 Chrysler Pacifica Limited 3.6-L V6)
    Problem(s) fueling the tank

    "could not refuel from a gas can"

    Anonymous, TX (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    ""The front doors have leaked air/have a loud wind noise at highway speeds. If we pull inward on the door, the wind noise goes away.""

    Anonymous, MO (2017 Chrysler Pacifica Touring-L Plus 3.6-L V6)
    Squeaks or rattles

    "Under car front wheel shocks or something rattles with every little bump. Repair man said it was the verticle wire/hose that hangs down on the right side of the shock. Constant rattle/clunking noise."

    Anonymous, IN (2017 Chrysler Pacifica Unsure 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Other paint & trim problem

    "Paint bubbling/ corrosion on front left corner of hood still unresolved as of 8/1/26"

    Anonymous A., NY (2017 Chrysler Pacifica Touring-L 3.6-L V6)
    Paint (fading, chalking, cracking, or peeling)

    "Paint/corrosion on hood at front left corner began bubbling at 55,000 miles. Dealer advised me that Chrysler would NOT APPROVE corrective action!!"

    Anonymous A., NY (2017 Chrysler Pacifica Touring-L 3.6-L V6)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Other driveline problem

    "I will have to call mechanic to find out the technical name of the problem. Something in the wheel was running very fast."

    Anonymous, NJ (2017 Chrysler Pacifica LX 3.6-L V6)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "No electronic warrenty when almost every thing on the auto is electronic"

    Anonymous A., MO (2017 Chrysler Pacifica Touring 3.6-L V6)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Water pump

    "Water pump Broke had to get new one. Ran low on transmission fluid and transmission locked up. Spark plug broke Had brakes fixed but still will vibrate when fast braking. Water line to rear window wrote."

    Anonymous, IN (2017 Chrysler Pacifica Unsure 3.6-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Torque converter

    "started day 1 neverfixed moves n goes to neutral n back"

    Anonymous, NY (2017 Chrysler Pacifica Touring 3.6-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    2017 Minivans & 3-Row SUVs Reliability

    This Car
    vs. Similar Cars

    Chrysler vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
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    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    NA
    NA
    NA
    Engine Major
    NA
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    NA
    Engine Minor
    NA
    NA
    NA
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    Engine Cooling
    NA
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    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
    NA
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    Drive System
    NA
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    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    HYBRID PROPULSION SYSTEM
    Jul 18, 2024
    A vehicle fire increases the risk of injury.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
    What should you do:
    Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V536000
    Potential Number of Units Affected: 15910
    ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
    Jan 17, 2023
    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
    What should you do:
    Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V010000
    Potential Number of Units Affected: 67117
    HYBRID PROPULSION SYSTEM
    Feb 11, 2022
    A vehicle fire increases the risk of injury.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
    What should you do:
    Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V077000
    Potential Number of Units Affected: 16741
    ELECTRICAL SYSTEM
    Jun 09, 2020
    A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
    What should you do:
    FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V334000
    Potential Number of Units Affected: 23079
    ELECTRICAL SYSTEM
    May 09, 2019
    A loss of power steering assist or a stall can increase the risk of crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
    What should you do:
    Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V348000
    Potential Number of Units Affected: 198731
    ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM
    Oct 19, 2018
    The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
    What should you do:
    FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-434-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V740000
    Potential Number of Units Affected: 10260
    ELECTRICAL SYSTEM, EQUIPMENT
    Jun 14, 2018
    If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
    What should you do:
    Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V395000
    Potential Number of Units Affected: 240242
    ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
    May 17, 2018
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
    What should you do:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V332000
    Potential Number of Units Affected: 4815661
    ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
    Jan 11, 2018
    An engine stall can increase the risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
    What should you do:
    Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V049000
    Potential Number of Units Affected: 153859
    SEAT BELTS
    Aug 31, 2017
    Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
    What should you do:
    Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V542000
    Potential Number of Units Affected: 47927
    POWER TRAIN
    Jul 28, 2017
    A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
    Summary:
    Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
    What should you do:
    VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V482000
    Potential Number of Units Affected: 524
    EQUIPMENT
    Jun 13, 2017
    The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    What should you do:
    Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V375000
    Potential Number of Units Affected: 100
    HYBRID PROPULSION SYSTEM
    Jun 09, 2017
    A vehicle that suddenly cannot be driven, increases the risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
    What should you do:
    Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V371000
    Potential Number of Units Affected: 1375
    SERVICE BRAKES, HYDRAULIC
    May 25, 2017
    The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
    Summary:
    Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
    What should you do:
    Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V342000
    Potential Number of Units Affected: 371
    SEAT BELTS
    Jun 30, 2016
    If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
    What should you do:
    Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V490000
    Potential Number of Units Affected: 3620
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