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    Chrysler Pacifica

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 6 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Pacifica will have about average reliability when compared to the average new car. This prediction is based on data from 2022 and 2023 models.

    The 2023 Chrysler Pacifica has been recalled 6 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2023 Chrysler Pacifica owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "The back-up camera is not accurate when I have my car in reverse. I can back up showing my car exactly between the parking spot lines, but I am always about a foot farther to the right than shows on the screen. My first encounter with this problem was backing into my own driveway, and I hit a telephone pole at the end of my driveway. screen was showing me backing directly into the center of the driveway, but my car has over $4,000 of damage due to the camera view being off center. When I have all the damage repaired, the technician is going to try to recenter the camera view."

    Anonymous A., NY (2023 Chrysler Pacifica 3.6-L V6)
    Hardware replacement

    "The problems were primarily in the large display screen, which the dealer finally replaced, which solved all of the problems, except for the adaptive cruise control, which was also resolved by the dealer, replacing other parts."

    Anonymous A., AB (2023 Chrysler Pacifica 3.6-L V6)
    Radio

    "This has been a problem from day one of buying this vehicle as the original owner. Every time I start my vehicle, the radio comes on. I rarely, if ever, listen to the radio while I am driving. This is very annoying because it overshadows the driving instructions received from my NON-GPS program that must be fed from my cell phone. I also can't hear a phone call coming into my cell phone. I do not have unlimited data on my phone plan, so it is very frustrating to have it turned on to use the map system from my phone. Dealership service tried to help, but they could not find any way to stop the radio from playing at every start-up."

    Anonymous A., NY (2023 Chrysler Pacifica 3.6-L V6)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Shocks or struts

    "The suspension is very spongy, when going over bumps the rear suspension allows the vehicle to flout up and down a few times almost like there is no shock at all. It also corners very poorly, there is a lot of body roll."

    Anonymous A., IL (2023 Chrysler Pacifica 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Folded gasket during production"

    Anonymous A., IL (2023 Chrysler Pacifica 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Rough shifting

    "I strongly feel every time the vehicle shifts, even when accelerating lightly. When cruising and the engine is at low rpm, as you slowly push down on the accelerator there is no increase in rpm then suddenly it down shifts the rpms jump and you will feel it push you back in the seat. Its very hard to smoothly drive this vehicle."

    Anonymous A., IL (2023 Chrysler Pacifica 3.6-L V6)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    2023 Minivans & 3-Row SUVs Reliability

    This Car
    vs. Similar Cars
    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    AIR BAGS
    Oct 24, 2024
    An air bag that does not deploy during a crash increases the risk of injury.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
    What should you do:
    Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V793000
    Potential Number of Units Affected: 26
    BACK OVER PREVENTION
    Jun 13, 2024
    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
    What should you do:
    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V436000
    Potential Number of Units Affected: 1033433
    AIR BAGS, STEERING
    Mar 14, 2024
    An air bag that does not deploy in a crash can increase the risk of injury.
    Summary:
    Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    What should you do:
    Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V199000
    Potential Number of Units Affected: 38164
    ELECTRICAL SYSTEM
    Nov 09, 2023
    A fire while parked or driving can increase the risk of injury.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
    What should you do:
    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V753000
    Potential Number of Units Affected: 32
    FUEL SYSTEM, GASOLINE
    Jul 20, 2023
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
    What should you do:
    Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V500000
    Potential Number of Units Affected: 967
    ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
    Jan 17, 2023
    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
    What should you do:
    Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V010000
    Potential Number of Units Affected: 67117
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