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Chrysler Town & Country

EPA MPG: 20 mpg
Average Retail Price
$5,825 - $6,000

RECALL ALERT:
There are 4 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

The 2012 Chrysler Town & Country has been recalled 4 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Catalytic converter

"Needs replacing according to check engine light code"

Anonymous, NC (2012 Chrysler Town & Country Touring 3.6-L V6)
Muffler

"There was a very loud rattling noise as I drove the car. It was discovered that my exhaust/muffler had a tear and need to be welded again"

Anonymous, CA (2012 Chrysler Town & Country Limited 3.6-L V6)
Other/unsure

"Thermostat in cooling system needed to be replaced"

Anonymous, CT (2012 Chrysler Town & Country Limited 3.6-L V6)

"power window regulater."

Anonymous A., OK (2012 Chrysler Town & Country Limited 3.6-L V6)

"Around 05-15-2023, the battery was not being kept charged, so the alternator was replaced."

Anonymous, SD (2012 Chrysler Town & Country Touring 3.6-L V6)

"Driver side back door does not work or open. Not resolved"

Anonymous, NE (2012 Chrysler Town & Country Limited 3.6-L V6)

"7/2024 alternator replaced after sudden HWY breakdown. Less than 2 year battery had to be replaced too. Driver windshield had to be replaced due to chips from stones. New tires, again! Why? I only do less than 10k, go by tire sensor and regular air check"

Anonymous, NH (2012 Chrysler Town & Country Limited 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

What Owners Say

Headlights

"The driver side low beam light quit working. So I replaced the bulb. Everything worked fine for about a week. Then the light went out again. I replaced the bulb again, but this time noticed that the plug had lost its clip and had simply come loose. The bulb I had pulled out was fine. The problem was with the plug and the brittle plastic clip."

Anonymous A., GA (2012 Chrysler Town & Country Limited 3.6-L V6)
Keyless entry

"The Key transmitter went out on my 174k Chrysler. It was repaired under my Chrysler unlimited yeat/unlimited mileage warranty that I purchased with the vehicle when I bought it new."

Anonymous, AL (2012 Chrysler Town & Country Limited 3.6-L V6)

"The side door would at random times when the vehicle was parked. It seems to be an issue with one of our fobs. I no longer use that fob and the issue went away."

Anonymous, NC (2012 Chrysler Town & Country Touring 3.6-L V6)
Other electrical system problem

"About 1/4 of starts failed until after car was run through alt and run modes and the driver door was opened then closed. The car would start after running through this cycle."

Anonymous, IL (2012 Chrysler Town & Country 3.6-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

What Owners Say

Alignment

"Pot holes on Michigan roads caused the issue. Had it resolved when I took my van in for its tire rotation."

Anonymous, MI (2012 Chrysler Town & Country Touring 3.6-L V6)
Shocks or struts

"Normal wear & tear detected upon inspection"

Anonymous A., ME (2012 Chrysler Town & Country Limited 3.6-L V6)

"Steering vibrations. Replaced the shocks/struts myself."

Anonymous A., SC (2012 Chrysler Town & Country Touring 3.6-L V6)
Wheel balance

"Normal maintenance caught on inspection"

Anonymous A., ME (2012 Chrysler Town & Country Limited 3.6-L V6)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

What Owners Say

Calipers

"I think my mechanic said the calipers had seized and damaged beyond repair two rotors."

Anonymous A., WA (2012 Chrysler Town & Country 3.6-L V6)
Other brakes problem

"gradual increase in pedal pressure over time. Sudden almost total loss of brakes accompanied by loud grinding noise. Required replacement of master cylinder, and booster, and complete fluid flush. $1,100+"

Anonymous, OK (2012 Chrysler Town & Country Touring 3.6-L V6)
Rotors

"2 rotors were fixable but 2 had been damaged by seized calipers."

Anonymous A., WA (2012 Chrysler Town & Country 3.6-L V6)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

What Owners Say

Rough shifting

"I have to really feather the peddle to make sure the transmission doesnt slip. It slips periodically where I then have to turn the car off and back on to reset it."

Anonymous, VA (2012 Chrysler Town & Country Touring 3.6-L V6)

"Ongoing issue where the car gets stuck in a gear and wont shift up. Restarting the vehicle resolves. Happens randomly so havent been able to diagnose yet."

Anonymous A., SC (2012 Chrysler Town & Country Touring 3.6-L V6)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

What Owners Say

Seat controls - power

"Front passenger seat: power switch intermittently inop. Replaced switch."

Anonymous A., IL (2012 Chrysler Town & Country Touring 3.6-L V6)
Windows

"Actuator went bad. Window fell into the door."

Anonymous, KS (2012 Chrysler Town & Country Limited 3.6-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

What Owners Say

Air or water leaks

"The car is consuming engine coolant somewhere. It hasn't caused any other operating issues but it's probably only a matter of time before it does. I have to refill the coolant approximately monthly."

Anonymous A., GA (2012 Chrysler Town & Country Limited 3.6-L V6)
Seals and/or weather-stripping

"There was a small leak in the axle CV joint seal that was discovered during routine maintenance. We had it repaired."

Anonymous A., TX (2012 Chrysler Town & Country Limited 3.6-L V6)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

What Owners Say

Overheating

"Constant overheat which causes great concern with reliability. Leaking oil and coolant also. Just paid $2000 for repairs that didnt fix the problem"

Anonymous, VA (2012 Chrysler Town & Country Touring 3.6-L V6)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

What Owners Say

Battery cables

"Didn't fit the post on battery"

Anonymous, IL (2012 Chrysler Town & Country 3.6-L V6)

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

What Owners Say

Other emissions/fuel system problem

"I have experienced random stalling at highway speeds. I'm able to put the vehicle into neutral and restart it immediately. The issue still happens occasionally even after replacing the fuel pump and the TPIM twice."

Anonymous, NC (2012 Chrysler Town & Country Touring 3.6-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

What Owners Say

Rust

"3" x 3" rust spot discovered behind right rear wheel well. Repaired."

Anonymous A., IL (2012 Chrysler Town & Country Touring 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

What Owners Say

Other major transmission & clutch problem

"Transmission failed at 129000 miles"

Anonymous, MI (2012 Chrysler Town & Country 3.6-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

What Owners Say

Refrigerant leaks

"The ac stopped working and it was quite expensive to refill and they are unsure of where the leak came from."

Anonymous, CA (2012 Chrysler Town & Country Limited 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

2012 Minivans & 3-Row SUVs Reliability

This Car
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Chrysler vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict

POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM
May 07, 2014
An overheated switch may result in a vehicle fire.
Summary:
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
What should you do:
Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V234000
Potential Number of Units Affected: 644757
EQUIPMENT
May 02, 2012
THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.
Summary:
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.
What should you do:
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
For more information:
CHRYSLER'S RECALL CAMPAIGN NUMBER IS M17. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 12V191000
Potential Number of Units Affected: 471
SUSPENSION
Apr 03, 2012
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Summary:
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
What should you do:
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
For more information:
CHRYSLER RECALL NUMBER IS M13.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 12V141000
Potential Number of Units Affected: 289
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