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    Chrysler Town & Country

    EPA MPG: 20 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2012 Town & Country is less reliable than other cars from the same model year.

    The 2012 Chrysler Town & Country has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2012 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Door handle

    "RH interior door handle failed. Replacement handle is hard to find. Bodyshop replaced it for a reasonable price."

    Anonymous, OK (2012 Chrysler Town & Country Touring 3.6-L V6)
    Other body problem

    "Body rust around all 4 wheel wells"

    Anonymous, ON (2012 Chrysler Town & Country Touring 3.6-L V6)

    "The read headrests don't stay up; they continue to flop down."

    Anonymous, AZ (2012 Chrysler Town & Country Touring 3.6-L V6)
    Seat controls - power

    ""Both passenger & driver seat controls fell out of housing (at different times) & making adjustment of both seats not possible. Dealership fixed both at different times, but they fell out again. Had independent mechanic work on passenger, but it broke again. Passenger seat was in OK riding position for both owners, but unable to adjust. Dealership fixed driver's seat & it broke again. Husband had critical illness - not permitted to drive, so our 40 & 45 yr old sons drove vehicle back & forth to hospital & medical treatment; both had problems adjusting seat to comfortable & safe positions. Parked in valet park at hospital; on the way home, son discovered seat adjustment had been fixed by someone while vehicle in valet parking. That was 7 months ago & it hasn't broken since. We have no idea who fixed it, but we're very grateful for their kind & totally unexpected intervention.""

    Anonymous A., TX (2012 Chrysler Town & Country Unsure 3.6-L V6)
    Windows

    ""The driver's side window rolled down then would not come back up, we had to take it to a mechanic to take the door apart and replace the mechanism""

    Anonymous, OH (2012 Chrysler Town & Country Unsure 3.6-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Refrigerant leaks

    "Air conditioning leak. Cannot find leak."

    Anonymous, NY (2012 Chrysler Town & Country Touring 3.6-L V6)

    "Rear air conditioner leaked refrigerant so it was bypassed because replacement cost was very high."

    Anonymous, IL (2012 Chrysler Town & Country Touring 3.6-L V6)

    ""I bought the van from my secretary and she told me the a/c works, it just needed to be recharged. I put 2 cans of coolant in and it blew cool air, not cold. I bought another can of coolant the next day but before I put it in the system, I turned the a/c on and it blew hot air, so all the coolant had leaked out in under 24 hours. I have to take it to a repair shop to determine if the leak is in the lines, the compressor or both.""

    Anonymous A., NY (2012 Chrysler Town & Country Unsure 3.6-L V6)

    "the lines for the rear a/c unit rusted through."

    Anonymous, MN (2012 Chrysler Town & Country Limited 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "Loose lower sill trim behind front wheel"

    Anonymous, ON (2012 Chrysler Town & Country Touring 3.6-L V6)

    ""Plastic/rubber molding on roof came loose - about 10" strip. I can't see up on roof, neighbor pushed it back in tract but it came out again. Later he glued it back in place. That worked.""

    Anonymous A., TX (2012 Chrysler Town & Country Unsure 3.6-L V6)
    Rust

    "Common problem aound all wheel wells with every (4) Chrysler/Dodge minivan I've owned"

    Anonymous, ON (2012 Chrysler Town & Country Limited 3.6-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    ""Keyfobs failed, opened and closed at random. Small discs inside of Fob had slipped out of position. Ordered a new key fob case from Amazon. Easy fix, but dealer would have replaced entire fob.""

    Anonymous, OK (2012 Chrysler Town & Country Touring 3.6-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "Upside down image scrambled images"

    Anonymous, (2012 Chrysler Town & Country Unsure 3.6-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Wheel bearings

    ""First replacement with inexpensive Chinese. One started growling about 4,000 milde later. Replaced both again with more expensive Chinese. Still going about 12,000 miles later. Slightly louder than oem's.""

    Anonymous, MI (2012 Chrysler Town & Country Touring 3.6-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "I had experience transmission deficiency. Transmission slipped as I drove and i had it repaired by a local dealership."

    Anonymous, NY (2012 Chrysler Town & Country Touring 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "The driver side window electronic window part needed to be replaced. It broke and the window would not go up and down."

    Anonymous, SC (2012 Chrysler Town & Country Touring 3.6-L V6)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Other noises & leaks problem

    ""The brakes were noisy due to lack of use. When taken out on the road, over time, would quiet down. Had the Doge Dealership look it over twice.""

    Anonymous, OH (2012 Chrysler Town & Country Limited 3.6-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Rotors

    "During routine driving i waa informed I had a rotor and brake defect. I had it repaired by a local dealership."

    Anonymous, NY (2012 Chrysler Town & Country Touring 3.6-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2012 Minivans & 3-Row SUVs Reliability

    This Car
    vs. Similar Cars

    Chrysler vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
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    POTENTIAL TROUBLE SPOTS
    Powertrain
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    Engine Major
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    Engine Minor
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    Engine Cooling
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    Engine Electrical
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    Transmission Major
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    Transmission Minor
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    Drive System
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    Fuel System/Emissions
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    Exhaust
    NA
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    Suspension/Steering
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    Brakes
    NA
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    Climate System
    NA
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    Build Quality
    NA
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    Electrical Accessories
    NA
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    Body Hardware
    NA
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    Paint/Trim
    NA
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    Noises/Leaks
    NA
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    In-car Electronics
    NA
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    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM
    May 07, 2014
    An overheated switch may result in a vehicle fire.
    Summary:
    Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
    What should you do:
    Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V234000
    Potential Number of Units Affected: 644757
    EQUIPMENT
    May 02, 2012
    THE POWER LIFTGATE DOOR MAY CLOSE ON AN APPENDAGE, INCREASING THE RISK OF INJURY.
    Summary:
    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES, MANUFACTURED FROM MARCH 9, 2012 THROUGH MARCH 12, 2012. SOME VEHICLES MAY BE EQUIPPED WITH A RIGHT SIDE LIFTGATE PINCH SENSOR THAT DOES NOT FUNCTION PROPERLY. AS A RESULT, INCREASED FORCE MAY BE REQUIRED IN ORDER TO STOP THE POWER LIFTGATE DURING FINAL CLOSING STAGES.
    What should you do:
    CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPLACE THE RIGHT SIDE LIFTGATE PINCH SENSORS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    For more information:
    CHRYSLER'S RECALL CAMPAIGN NUMBER IS M17. CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
    NHTSA CAMPAIGN ID Number: 12V191000
    Potential Number of Units Affected: 471
    SUSPENSION
    Apr 03, 2012
    THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
    Summary:
    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 TOWN AND COUNTRY AND DODGE GRAND CARAVAN VEHICLES MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
    What should you do:
    CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    For more information:
    CHRYSLER RECALL NUMBER IS M13.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
    NHTSA CAMPAIGN ID Number: 12V141000
    Potential Number of Units Affected: 289
    ENGINE AND ENGINE COOLING
    Sep 29, 2011
    CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
    Summary:
    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
    What should you do:
    CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    For more information:
    THIS IS CHRYSLER SAFETY RECALL NUMBER L33.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
    NHTSA CAMPAIGN ID Number: 11V487000
    Potential Number of Units Affected: 667
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