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    Chrysler Town & Country

    EPA MPG: 20 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2013 Town & Country is less reliable than other cars from the same model year.

    The 2013 Chrysler Town & Country has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2013 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Other major transmission & clutch problem

    ""Solenoid Pack caused poor shifting. Replaced, works fine""

    Anonymous A., NH (2013 Chrysler Town & Country Limited 3.6-L V6)
    Transmission rebuild or replacement

    "Transmission had to be replaced after a hose broke and the car was not drivable. $6500 repair"

    Anonymous, NJ (2013 Chrysler Town & Country Touring 3.6-L V6)

    "The transmission has always shuddered at times in reverse but it lasted over 100.000 Miles. Then it stopped working"

    Anonymous A., OK (2013 Chrysler Town & Country Touring 3.6-L V6)

    "Car would not shift."

    Anonymous, AL (2013 Chrysler Town & Country Touring 3.6-L V6)

    "Transmission fluid pump failed"

    Anonymous A., NC (2013 Chrysler Town & Country Touring 3.6-L V6)

    "Not resolved yet."

    Anonymous A., WA (2013 Chrysler Town & Country Touring 3.6-L V6)

    ""Transmission died and I spent $4,700. The van would not drive at all.""

    Anonymous, GA (2013 Chrysler Town & Country Limited 3.6-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Calipers

    "In doing a routine rear brake replacement discovered that a component of the brake system on the left rear wheel was stuck partially on causing unusual wear on that one wheel. Don't know how long but bad enough that wheel couldn't be rotated by hand on that side. Had to replace mechanism that controlled the break-pads closing on the rotor. Other costs this year were related to normal maintenance (wiper blades, inspection, fluid replacement, etc.)"

    Anonymous, PA (2013 Chrysler Town & Country Limited 3.6-L V6)
    Regular brake failure

    "brake line rusted out and was replaced"

    Anonymous, MN (2013 Chrysler Town & Country Limited 3.6-L V6)
    Rotors

    "see comment on previous question"

    Anonymous, PA (2013 Chrysler Town & Country Limited 3.6-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "Catalytic converter failed and had to be replaced"

    Anonymous A., MO (2013 Chrysler Town & Country Touring 3.6-L V6)

    "Engine warning light came on. Had it diagnosed as "inefficient catalytic converter". Didn't have work done but had light cleared. Haven't had another warning and another mechanic could not find any issues."

    Anonymous A., IL (2013 Chrysler Town & Country Unsure 3.6-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Refrigerant leaks

    "leak was in line to rear ac outlet. replacement lines from chrysler canada rediculass pric - $2500"

    Anonymous A., ON (2013 Chrysler Town & Country Touring 3.6-L V6)

    "Experienced several refrigerant leaks but nobody could find it. Finally after several $200 refills mechanic found leak in rear a/c unit. Another $1600 to replace."

    Anonymous A., IL (2013 Chrysler Town & Country Unsure 3.6-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Interior lights

    "Intermittent flickering of switch lighting"

    Anonymous, CA (2013 Chrysler Town & Country Touring 3.6-L V6)
    Keyless entry

    "It started by the sliding doors randomly opening while parked in my driveway. Then the key fob quit working all together. I had to manually lock/unlock the door with the key inside the fob. To solve the problem I purchased an aftermarket key online and programmed it to my vehicle. This solved the sliding doors randomly opening as well."

    Anonymous A., GA (2013 Chrysler Town & Country Unsure 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Rough shifting

    ""when cold, shudders on low throttle downshifts""

    Anonymous, MN (2013 Chrysler Town & Country Limited 3.6-L V6)
    Slipping transmission

    "The transmission is slipping when downshifting into a lower gear. I have to put it in Neutral when at stop signs and red lights. Otherwise the engine will shut off. The problem has not been resolved."

    Anonymous A., GA (2013 Chrysler Town & Country Unsure 3.6-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Other minor engine problem

    ""Hesatation, stalling""

    Anonymous A., NC (2013 Chrysler Town & Country Touring 3.6-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Other in-car electronics problem

    "warning lights were going on. Service replaced alternater, but there were still problems and they had to replace the computer system. I was without the car for almost 2 weeks while waiting for parts"

    Anonymous, UT (2013 Chrysler Town & Country Touring 3.6-L V6)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel pump

    "the car died on the freeway and was towed to the dealer. They have had it for 3 weeks and are still waiting for the replacement part."

    Anonymous, UT (2013 Chrysler Town & Country Touring 3.6-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "The cam shaft had to be replaced along with multiple internal engine parts. This is the second major engine work in the last several years."

    Anonymous A., MO (2013 Chrysler Town & Country Touring 3.6-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Shocks or struts

    "Replaced all 4 struts because my new tires wore out in 4 months down to the wire frame."

    Anonymous, GA (2013 Chrysler Town & Country Limited 3.6-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    2013 Minivans & 3-Row SUVs Reliability

    This Car
    vs. Similar Cars

    Chrysler vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
    NA
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    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
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    Engine Major
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    Engine Minor
    NA
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    Engine Cooling
    NA
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    Engine Electrical
    NA
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    Transmission Major
    NA
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    Transmission Minor
    NA
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    Drive System
    NA
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    Fuel System/Emissions
    NA
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    NA
    Exhaust
    NA
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    Suspension/Steering
    NA
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    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
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    NA
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    NA
    Electrical Accessories
    NA
    NA
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    NA
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    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    ELECTRICAL SYSTEM
    May 07, 2014
    An overheated switch may result in a vehicle fire.
    Summary:
    Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
    What should you do:
    Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V234000
    Potential Number of Units Affected: 644757
    AIR BAGS, ELECTRICAL SYSTEM
    Jul 02, 2013
    In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.
    Summary:
    Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
    What should you do:
    Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 13V283000
    Potential Number of Units Affected: 224264
    AIR BAGS
    Jul 02, 2013
    An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
    Summary:
    Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
    What should you do:
    Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 13V291000
    Potential Number of Units Affected: 184
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