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Chrysler Town & Country

EPA MPG: 20 mpg
Average Retail Price
$6,825 - $9,650

RECALL ALERT:
There are 5 recalls on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

The 2016 Chrysler Town & Country has been recalled 5 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Chrysler Town & Country owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

What Owners Say

A/C compressor

"A leak happened and had to replace it. We live in the south so its not an option to drive around without AC"

Anonymous A., GA (2016 Chrysler Town & Country LX 3.6-L V6)
Automatic climate control

"Heat would come on in summer and A/C didnt work."

Anonymous, MN (2016 Chrysler Town & Country Touring 3.6-L V6)
Refrigerant leaks

"Recharged & no leak detected Aug 2023. No AC April 2024."

Anonymous A., PA (2016 Chrysler Town & Country Touring 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

What Owners Say

Torque converter

"The transmission failed the same day the problem started. Had to have the transmission rebuilt"

Anonymous, NJ (2016 Chrysler Town & Country Touring 3.6-L V6)
Transmission rebuild or replacement

"It started to slip to the point that it had to be replaced"

Anonymous A., GA (2016 Chrysler Town & Country Limited 3.6-L V6)

"transmission was replaced; end of problem"

Anonymous, CA (2016 Chrysler Town & Country Touring 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Exhaust leaks

"The check engine light comes on at random and the problem is supposed to be something that I had replaced."

Anonymous A., GA (2016 Chrysler Town & Country Limited 3.6-L V6)
Other/unsure

"We got the car last year, and after a couple of weeks realized that, although we clicked the lock button whenever we parked, the back doors did not in fact lock. Luckily, we didn't lose any property, but we easily could have."

Anonymous A., ON (2016 Chrysler Town & Country 3.6-L V6)

"2nd row seat would not fold in to floor"

Anonymous, LA (2016 Chrysler Town & Country Touring 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

What Owners Say

Cylinder head

"replaced one cylinder"

Anonymous, CA (2016 Chrysler Town & Country Touring 3.6-L V6)
Head gasket

"Check engine light on continuously. Head gasket just diagnosed as failed"

Anonymous, ON (2016 Chrysler Town & Country 3.6-L V6)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

What Owners Say

Heated or cooled seats

"About a year ago,the driver seat heater quit working completely."

Anonymous A., NC (2016 Chrysler Town & Country Limited 3.6-L V6)

"Driver seat heater inop. Very expensive repair. Have not fixed."

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

What Owners Say

Seals and/or weather-stripping

"front windshield leak discovered after driving in heavy rain, required replacement of lower windshield seal"

Anonymous, (2016 Chrysler Town & Country Touring 3.6-L V6)
Squeaks or rattles

"Have had a consistent "thunk" noise on rough roads. Car has been in several times and work done, but to date not able to locate source and resolve."

Anonymous, KS (2016 Chrysler Town & Country Touring 3.6-L V6)

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

What Owners Say

Seat controls - power

"Passenger's seat controls had to be serviced"

Anonymous, FL (2016 Chrysler Town & Country Touring 3.6-L V6)
Sunroof

"Always have needed to clear lines that drain water from collecting in sunroof. This has been a constant problem since the vehicle was purchased."

Anonymous, AZ (2016 Chrysler Town & Country 3.6-L V6)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

What Owners Say

Loose exterior trim or moldings

"Small piece of plastic trim broken off near the rear tailgate. probably in a car wash.have not repaired"

Anonymous, MI (2016 Chrysler Town & Country Touring 3.6-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

What Owners Say

In-dash navigation system (GPS)

"GPS stopped working and entire radio system had to be replaced."

Anonymous, IL (2016 Chrysler Town & Country Limited 3.6-L V6)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

What Owners Say

Slipping transmission

"Noticed minor slipping, had a trouble lite stating tourque converter solenoid issue. Had it repaired and while it was being done, had transmission flushed with new filter. Shifts as good as new."

Anonymous, MI (2016 Chrysler Town & Country 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

What Owners Say

Engine knock or ping

"Started off as a ping noise similiar to tappats . took to the dealer and they looked into it and determined it was the lifters and rods that needed to be replaced. All is fine now."

Anonymous A., MA (2016 Chrysler Town & Country S 3.6-L V6)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

What Owners Say

Other brakes problem

"Had brake fluid leaking on pads"

Anonymous A., IL (2016 Chrysler Town & Country LX 3.6-L V6)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

2016 Minivans & 3-Row SUVs Reliability

This Car
vs. Similar Cars

Chrysler vs. Other New Car Brands Reliability

Reliability History
* Redesign year
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Overall Reliability Verdict

POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
EQUIPMENT
Dec 21, 2017
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Summary:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
What should you do:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V824000
Potential Number of Units Affected: 61791
POWER TRAIN
Jun 24, 2016
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
What should you do:
Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V461000
Potential Number of Units Affected: 26298
SEATS
May 16, 2016
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Summary:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
What should you do:
Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V300000
Potential Number of Units Affected: 99
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