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    GREEN CHOICE

    Ford C-MAX

    EPA MPG: 40 mpg

    RECALL ALERT:
    There are 8 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

    The 2014 Ford C-MAX has been recalled 8 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Ford C-MAX owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Replaced the wiper linkage assembly."

    Anonymous A., NY (2014 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)

    "Driver window wouldn't roll up. Door needed a re-weld. This is common in C-Max cars."

    Anonymous, CA (2014 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "A bad battery was placed in the car 16 months before"

    Anonymous, NE (2014 Ford C-MAX Hybrid SE 2.0-L 4 Cyl plug-in hybrid)

    "The 12 volt battery has occasionally died throughout the life of the car, requiring a jumpstart."

    Anonymous, MA (2014 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Shocks or struts

    "The brackets that hold the rear struts in place broke causing the struts to flop around and not work."

    Anonymous A., WI (2014 Ford C-MAX Hybrid SEL 2.0-L 4 Cyl hybrid)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Rust

    "There was corrosion of several in the battery compartment. Cost 3500. This problem existed for Several years prior to Shutting doWn the vehicle. The rust and paint problems around rear wheel wells and around the glass of rear window. A body shop did some work but it returned and then I did some work and it returned. FORDS RUST and have done so for years. They cannot get a handle on it. The module attached near the right bottom side of the radiator ( aluminum) completely fell apart causing loss of coolant. 1500 to repair."

    Anonymous A., ON (2014 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Rotors

    "Had extreme wear when replaced"

    Anonymous, NY (2014 Ford C-MAX Hybrid SEL 2.0-L 4 Cyl hybrid)

    EV Battery

    What Owners Say

    Electric/hybrid battery pack malfunction (didn't need replacement)

    "Battery drainage began around 2016. The small battery woud also drain and then the battery pack woul be low. A battery assist would be neededto start the vehicle. In 2023 it got so bad it would start as long as the battery assist was connected but when removed every thing shut down. A tow to a dealer was necessary. I believe Ford knew of this problem but did not address it due to cost."

    Anonymous A., ON (2014 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    "The roof lining is stained with washer fluid and possibly water along the top of the passenger side if the car, front to back. For awhile there were sloshing noises in the body of the car. I havent noticed active leaking or noises like this in some time."

    Anonymous, MA (2014 Ford C-MAX Hybrid SE 2.0-L 4 Cyl hybrid)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2014 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Ford vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    Electric Motor
    NA
    EV Battery
    NA
    Engine Major
    NA
    Engine Minor
    NA
    Engine Cooling
    NA
    Engine Electrical
    NA
    Transmission Major
    NA
    Transmission Minor
    NA
    Drive System
    NA
    Fuel System/Emissions
    NA
    Exhaust
    NA
    Steering and Suspension
    NA
    Brakes
    NA
    Climate System
    NA
    Build Quality
    NA
    Electrical Accessories
    NA
    Body Hardware
    NA
    Paint/Trim
    NA
    Noises/Leaks
    NA
    In-car Electronics
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    POWER TRAIN
    Jun 10, 2022
    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
    What should you do:
    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V413000
    Potential Number of Units Affected: 2925968
    LATCHES/LOCKS/LINKAGES
    Jun 08, 2020
    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
    What should you do:
    Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V331000
    Potential Number of Units Affected: 2147323
    EQUIPMENT
    Sep 10, 2018
    An overheated cord can increase the risk of a fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
    What should you do:
    Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V592000
    Potential Number of Units Affected: 49197
    LATCHES/LOCKS/LINKAGES
    Sep 06, 2016
    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
    Summary:
    Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
    What should you do:
    Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V643000
    Potential Number of Units Affected: 2046297
    AIR BAGS, SEAT BELTS
    Sep 26, 2014
    The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
    What should you do:
    Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V597000
    Potential Number of Units Affected: 746842
    STEERING
    Aug 22, 2014
    The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
    What should you do:
    Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V514000
    Potential Number of Units Affected: 508
    AIR BAGS
    May 07, 2014
    If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
    Summary:
    Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
    What should you do:
    Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V237000
    Potential Number of Units Affected: 594785
    SEATS
    Apr 02, 2014
    The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
    Summary:
    Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
    What should you do:
    Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 14V164000
    Potential Number of Units Affected: 43135
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