In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"See previous comments."
Anonymous A., MN (2016 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)""We bought it knowing the phone wouldnt hook up. We took it to an authorized Ford dealer who said they would download the correct program. They called us in 3 hours saying they had crashed bricked the system and we would now have to pay $1800 to repair it ( the APIM failed). The screen now was blank and no screen information (driver assist,radio,etc)could be displayed. We declined but then they said that we had to pay for the download of $290. I said we would not pay them for breaking our car. We finally went up the chain of management and they finally released the car. My wife then did research and found a company that would rebuild the APIM for $400 ( new one from ford was $1500). She installed it and it still didnt work. The rebuilder then looked at the unit(it was guaranteed) and said that Ford misdiagnosed it and it was actually a part called the hub. She removed the hub from our other Cmax and switched it out. Everything now worked. We went to another Ford dealer that the rebuilder recommended and bought it there(list price $150 but they sold it to us for $75 because of all the problems). Works fine now.""
Anonymous A., MN (2016 Ford C-MAX Energi SEL 2.0-L 4 Cyl plug-in hybrid)
"Image was blurry and then turned upside down"
Anonymous A., MD (2016 Ford C-MAX Hybrid SEL 2.0-L 4 Cyl hybrid)