Name: 2020 Ford Escape Hybrid
Brand: Ford

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"battery drained due to software running in the background. Dealer replaced battery but would not update per SSN 49574."

Anonymous, WA (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

"I suspect there is a parasitic load that drains the battery. When this happens it causes various problems with the electrical system and devices that depend on it like the remote start, keyless entry, etc. we are now on our third 12V battery in the vehicle."

Anonymous A., AB (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

"vehicle was dead. would not start"

Anonymous, MB (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Body control module

"This caused my self parking function not to operate, and would cause random glitches such as locking the car up and unable to start so it needed to be towed, randomly the stability control to deactivate and lots of really annoying small problems."

Anonymous, IL (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Interior lights

"Battery was dead, yet really for no reason. Needed to get it jump started twice. They now saw the battery is low, why?? should not be as it is still a fairly new vehicle"

Anonymous A., (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Remote engine starter

"I found that the battery was dead, felt it should be fine as it is only 4 years old"

Anonymous A., (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Display screen freezes up

"This problem occurs rarely. When I stop the car and then restart it, the issue goes away."

Anonymous, MD (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Display screen goes blank

"Screen consistently will be blank or freezes at start up and have to restart car or reboot system to even see the back up camera"

Anonymous, CA (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

"occasionally the display screen goes blank. When this happens, there are no gps of radio functions available except the radio volume (no compass either)"

Anonymous A., NC (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

In-dash navigation system (GPS)

"It seems to happen during the day time hours at least weekly--the GPS screen reads GPS with a red line diagonally through it. The GPS map is not accurate and it gives me incorrect directions when the screen reads GPS with a diagonal red line. This is not safe when I'm traveling on a trip. Sometimes it is accurate, then it changes and goes screwy. The lack of accurate or the lack of GPS happens whether or not I've put in an address I would like to go to. The screen is incorrect until I turn the car off and restart it."

Anonymous, MD (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Radio

"The radio often loses memory of the settings when the car is turned off"

Anonymous A., NC (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Inside ceiling sun screen came off track and would not close; it took 3 attempts to correct. Covered by warranty."

Anonymous, CA (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

"12V battery dies after about 15 Months. Replaced twice (both under warranty)"

Anonymous A., SD (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

"There have been many recalls for this vehicle."

Anonymous, NY (2020 Ford Escape Hybrid SE 2.5-L 4 Cyl hybrid)

"For several years the driver's side power window stops working correctly. When you try to close the window it goes all the way up and then 2/3 of the way back down. I've brought it in to Ford on multiple occasions, but it always happens again and then randomly stops. It's very annoying!"

Anonymous, GA (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

"Starting battery"

Anonymous A., ON (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Steering And Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Other steering/suspension problem

"Broken sway bar. Warranty Covered."

Anonymous, ON (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Shocks or struts

"both rear struts failed prematurely and had to be replaced"

Anonymous, OK (2020 Ford Escape Hybrid Hybrid SE 2.5-L 4 Cyl hybrid)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Other major transmission & clutch problem

"Check Engine Light Powertrain Fault. The car was in the shop for thirteen days. Warranty covered."

Anonymous, ON (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Transmission rebuild or replacement

"Sudden surge when first shifting into gear. Error code required transmission replacement per Ford."

Anonymous A., IL (2020 Ford Escape Hybrid Hybrid Titanium 2.5-L 4 Cyl hybrid)

Noises And Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

"Started to have an air leak between inside dash and windshield"

Anonymous, IL (2020 Ford Escape Hybrid Hybrid SE 2.5-L 4 Cyl hybrid)

Squeaks or rattles

"The Sunroof cover seemed to get caught in the mechanism when opening. IT also makes a rattling noise when closed."

Anonymous A., (2020 Ford Escape Hybrid Hybrid SE 2.5-L 4 Cyl hybrid)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Ford Escape Hybrid

Reliability

Owner Reported Trouble Spots

Electrical Accessories

What Owners Say

In-car Electronics

What Owners Say

Exhaust

What Owners Say

Steering And Suspension

What Owners Say

Transmission Major

What Owners Say

Noises And Leaks

What Owners Say

Brakes

What Owners Say

Body Hardware

What Owners Say

EV Battery

Electric Motor

Engine Electrical

Drive System

Climate System

Engine Major

Engine Cooling

Paint And Trim

Transmission Minor

Engine Minor

Fuel System/Emissions

2020 SUVs Reliability

Ford vs. Other New Car Brands Reliability