Ford Escape

"Makes vibration and steering wheel"

"This model has an electronic power steering unit that runs off the battery. If the battery reserve falls below a certain level the steering locks up. Not safe when driving."

"Suspension caused noisy ride."

"It went out randomly. No warning."

"It was a costly fix, my mechanic told me this happens often with this model."

"Got emergency notification via dashboard message that there was an engine failure.Throttle body failed...car could not be driven without replacement. Was able to get car to dealer, who fortunately had one in stock. Took about 2 hours to replace. I also found that Ford had had a problem with this component and had issued a TSB and extended warranty, but only covered models through 2013 model year. Cost was about $820 for the replacement, inclduing labor."

"New Batteryfourth during its life. Totally unacceptable warranty. Often vehicle would not start all of a sudden. They changed the battery during warranty wonder If they did. Lived in country then so totally dependent upon car. The contracted out service during warranty did all they could and twice had vehicle towed into Victoria via a ferry and highway drive from Sakt Spring. I became more and more Concerned as old type charger was useless and their digital machine not capable of showing anything. Even paid for another dealer to run digital check to no avail. Contacted My dealer Glen Oak Ford in Victoria, BC. They said they would do nothing because I had a Ford warranty. I talked to an executive at FORD BACK EAST and he told me dealers were responsible not Ford Canada. I would probably have bought a Ford Mustang but never ever Ford again if they pass the buck like they did. I am a marketing graduate from UBC and I was totally nonplussed by such attention to their consumers. At that point I decided there was absolutely no way I would ever buy a Ford again no matter how good a product they produced. They backed out of their warranty without a care! The first thing I did was to buy another new and powerful battery as diagnosed by an independent repair shop and have not had ever hadtrouble since by not starting although realize the car is hard on batteries and must replace every few years. It suddenly became reliable from totally unreliable vehicle as sold new to me with in reality no backup for their customers! As far as I am concerned they should not be in business with the attitude shown to me and my expensive purchase when I Truly needed help badly. Allen"

"There was an issue with the Turbo Underboost"

"When I used the A/C for the first time last year, it generated cool air. But it quickly got less and less cool. By the 4th time I used it, it didnt generate any cool air. My car is protected under an extended warranty, so I took it to a local garage. They gave it a boost of Freon, which didnt last, then they replaced the compressor."

"Makes noise"

"Escape still operates safely"

"Brake booster failure because of vacuum pump problem. Required several attempts to fix."

"Placed new transmission in car around 80000 starting to have rough shifting gears 1 and 2"

"Transmission slips occasionally at 23mph."

"paint is chipping off in several places"

"Paint cracked and fell off in a 5 diameter circle after a small hail storm"

"Oil leak on the turbo was noticed at 64000 miles. Returned to the Ford service garage, they indicated the turbo was leaking and needed replaced."

"Oil leak in the seals on the turbo booster"

"Escape still operates safely"

"Negative battery cable corroded and was causing charging issues. Needed replaced at $250 charge."