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    Ford Explorer

    EPA MPG: 19 mpg

    RECALL ALERT:
    There are 11 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Explorer will have about average reliability when compared to the average new car. This prediction is based on data from 2022 and 2023 models.

    The 2017 Ford Explorer has been recalled 11 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Ford Explorer owners. The owner comments describe problems respondents experienced with this vehicle.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Locks and latches

    "Rear right backseat door cannot be opened from inside, only from outside."

    Anonymous, CA (2017 Ford Explorer Limited 3.5-L V6)

    "driverside front door the lock doesn't always unlock. when that happens have to open passenger door and reach across to ope drivers door"

    Anonymous A., PA (2017 Ford Explorer XLT 3.5-L V6)

    "drivers side electric lock stopped working"

    Anonymous, PA (2017 Ford Explorer XLT 3.5-L V6)
    Seat controls - power

    "SEAT VERY UNCOMFORTABLE"

    Anonymous A., FL (2017 Ford Explorer Base 3.5-L V6)

    "Motor gear for drivers seat failed and I was not able to maneuver the seat up and down..."

    Anonymous A., CA (2017 Ford Explorer Sport 3.5-L V6 turbo)
    Windows

    "Window stained at delivery. Manufacturer declined fixing issue."

    Anonymous, MD (2017 Ford Explorer Limited 3.5-L V6 turbo)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose exterior trim or moldings

    "I received a recall letter for trim around the windshield that could fly off but no parts were in yet to repair that, however I did have a side trim piece fly off the front passenger door while driving on the highway - took it to the dealer for a quote (over $750 to repair both sides) and ended up having a mechanic fix it for $520. These parts have not been recalled (yet.)"

    Anonymous, FL (2017 Ford Explorer XLT 3.5-L V6)

    "exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair. If this occurs, the a-pillar applique trim, which borders the right and left side of the windshield, one side loose, other side become detached."

    Anonymous, CO (2017 Ford Explorer XLT 2.3-L 4 Cyl turbo)

    "Windshiedl moldings, trim and gasket have blown off. No leaks....yet."

    Anonymous A., FL (2017 Ford Explorer XLT 3.5-L V6)

    "The front molding around the windshield flew off the car. Ford has a recall on this but they told me it wouldnt be resolved till the end of 2024."

    Anonymous, TX (2017 Ford Explorer XLT 3.5-L V6)
    Paint (fading, chalking, cracking, or peeling)

    "Rust issues on aluminum hood panel caused by poor prep work at factory..."

    Anonymous A., CA (2017 Ford Explorer Sport 3.5-L V6 turbo)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "Had to replace the battery twice, and bought a high frequency box that so far keeps the critters away."

    Anonymous, CO (2017 Ford Explorer Platinum 3.5-L V6 turbo)
    Keyless entry

    "Digital keypad on door was replaced because the tape holding it to the car finally failed. I paid to replace it $600. About a year later it quiworking. I'm not willing to spend $100+/hr to get it repaired again!"

    Anonymous A., FL (2017 Ford Explorer XLT 3.5-L V6)

    "chip in the keyless entry malfunctioned on the door, causing the battery to drain, it started in February, (6th year of ownership), took several days/weeks to properly resolve."

    Anonymous, MA (2017 Ford Explorer Platinum 3.5-L V6 turbo)
    Other electrical system problem

    "Twice in the last year mice chewed the distributer wires & battery went dead. Great expense to replace battery & wires. Ford admitted their distributer wires had a coating that appealed to mice and other rodents, but refused to reimburse us."

    Anonymous, CO (2017 Ford Explorer Platinum 3.5-L V6 turbo)

    "ANIMAL EATEN WIRES"

    Anonymous A., FL (2017 Ford Explorer Base 3.5-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    CD player

    "Cannot use the cd player. It gets too hot and when it does the media screen goes blank and I cannot use the media functions."

    Anonymous, CO (2017 Ford Explorer Platinum 3.5-L V6 turbo)
    Display screen goes blank

    "If I use the cd player it gets hot and the media screen won't work. This also happens if the vehicle is sitting out in the hot sun and I don't use a window visor it gets too hot and the media player will not work."

    Anonymous, CO (2017 Ford Explorer Platinum 3.5-L V6 turbo)
    In-dash navigation system (GPS)

    "Difficult to choose detours on the map feature. Difficult for baby boomers to navigate the technology"

    Anonymous, WI (2017 Ford Explorer)
    Over-the-air software update failed

    "This would not function, it is tied into the same Sync previously mentioned."

    Anonymous A., TX (2017 Ford Explorer Limited 3.5-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Heated or cooled seats

    "passenger heated seat stopped working. passenger side rarely gets used but stooped working. Ford said it will cost $400 just to look at it then would have to pay on top of that if want fixed. Upon looking at it FORD said there was a short and cost to repair is $2,200"

    Anonymous A., PA (2017 Ford Explorer XLT 3.5-L V6)

    "passenger seat will not heat. estimate to repair said to be $2,200. rarely ever used the heated seat on that side"

    Anonymous, PA (2017 Ford Explorer XLT 3.5-L V6)

    "Hidden seat mechanism for passenger front stop working had it repaired under extended warranty we purchased"

    Anonymous, MN (2017 Ford Explorer Limited 3.5-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Condenser

    "The condenser has to be fixed by taking the front of the car off all because of a rock"

    Anonymous, ON (2017 Ford Explorer Platinum 3.5-L V6 turbo)
    Heater system

    "Thermostat replacement needed. Part cost only $30, but $4000 in labor. Problem resolved, but had to contact Ford corporate due to the excessive cost in labor for a $30 part."

    Anonymous A., GA (2017 Ford Explorer Sport 3.5-L V6)
    Refrigerant leaks

    "The problem hasnt been corrected. I believe a hose is leaking but only after (possibly) after driving on rough roads?"

    Anonymous, GA (2017 Ford Explorer Limited)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Water pump

    "There should be a recall cost very expensive"

    Anonymous, MI (2017 Ford Explorer XLT 3.5-L V6)

    "The waterpump is ran by the timing chain and will need to be replaced at the same time"

    Anonymous, ON (2017 Ford Explorer Platinum 3.5-L V6 turbo)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "A very audible noise comes from the left side under part of the vehicle."

    Anonymous, IL (2017 Ford Explorer Limited 3.5-L V6)

    "Problem only presented itself when the weather is cold."

    Anonymous, GA (2017 Ford Explorer Limited)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Steering linkage (includes rack and pinion)

    "Steering would have a "soft" lock in the turning direction causing the vehicle to continue in the direction of the turn. It required manual steering intervention to dislodge the "soft" lock."

    Anonymous, FL (2017 Ford Explorer XLT 3.5-L V6)
    Wheel bearings

    "The lt rear wheel bearing required replacement. The bearing was integral to steel housing. However the steel housing could not be removed from its aluminum hub making the repair cost be over $1200."

    Anonymous, FL (2017 Ford Explorer XLT 3.5-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "The parking break cable locked up."

    Anonymous, SC (2017 Ford Explorer Platinum 3.5-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Squeaking

    "Brakes have squealed since vehicle was purchased. I asked the dealer service department to check them for me but they didn't do it."

    Anonymous, OK (2017 Ford Explorer Base 3.5-L V6)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2017 SUVs Reliability

    This Car
    vs. Similar Cars

    Ford vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict
    NA
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    POTENTIAL TROUBLE SPOTS
    Powertrain
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    Engine Major
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    Engine Minor
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    Engine Cooling
    NA
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    Engine Electrical
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    Transmission Major
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    Transmission Minor
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    Drive System
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    Fuel System/Emissions
    NA
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    Exhaust
    NA
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    Steering and Suspension
    NA
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    Brakes
    NA
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    Climate System
    NA
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    Build Quality
    NA
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    Electrical Accessories
    NA
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    Body Hardware
    NA
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    Paint/Trim
    NA
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    Noises/Leaks
    NA
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    In-car Electronics
    NA
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    NA
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    NA
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    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    STRUCTURE
    Jan 19, 2024
    A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
    What should you do:
    Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V031000
    Potential Number of Units Affected: 1889110
    SUSPENSION
    Jul 15, 2021
    A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
    What should you do:
    Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V537000
    Potential Number of Units Affected: 631176
    STRUCTURE
    May 05, 2021
    A detached roof rail cover can create a road hazard, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
    What should you do:
    Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 21V316000
    Potential Number of Units Affected: 616967
    SUSPENSION
    Oct 30, 2020
    A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
    What should you do:
    Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V675000
    Potential Number of Units Affected: 454941
    SEATS
    Sep 11, 2019
    Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
    What should you do:
    Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V651000
    Potential Number of Units Affected: 311907
    SUSPENSION
    Jun 10, 2019
    A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
    What should you do:
    Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V435000
    Potential Number of Units Affected: 1194173
    STEERING
    Aug 28, 2017
    If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
    What should you do:
    Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V530000
    Potential Number of Units Affected: 253
    SUSPENSION, WHEELS
    Aug 28, 2017
    A loss of the wheel or wheel end can increase the risk of a crash.
    Summary:
    Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
    What should you do:
    Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17E048000
    Potential Number of Units Affected: 630
    SEATS
    Jun 26, 2017
    Seats with missing inboard attachments may not adequately restrain an occupant in a crash, increasing the risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer Police Interceptor vehicles. The affected vehicles may be missing the two front inboard attachments for the second row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating systems", and (FMVSS) number 210, "Seat belt assembly anchorages."
    What should you do:
    Ford will notify owners, and dealers will inspect the vehicles to verify that they have the second row seat attachment studs, installing them if not, free of charge. The recall began on August 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C10.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V401000
    Potential Number of Units Affected: 4
    SEATS
    May 22, 2017
    If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
    Summary:
    Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
    What should you do:
    Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V332000
    Potential Number of Units Affected: 2204
    ENGINE AND ENGINE COOLING
    Dec 22, 2016
    An oil leak, in the presence of an ignition source, increases the risk of a fire.
    Summary:
    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
    What should you do:
    Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V925000
    Potential Number of Units Affected: 1163
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