Ford Focus

"The car when bringing it up to speed sometimes doesn't get to the proper speed very fast and is jerky, almost like a manual transmission that someone doesn't know how to drive. To fix, we need a new transmission but that is more expensive than what the car is worth. We have ordered a new car and just drive this car locally now, will not take it on the highway. The transmission was replaced once under warranty, but we would have to pay to have it replaced for a second time. We should have listened to Consumer Reports when you said that you would have recommended this car except for the transmission. We will take your advice more seriously in the future."

"The focus shakes and shutters on hills. It's been doing this since about a year after we bought it."

"Same as previous. It shifts rough when it hesitates"

"From day one the tranmission slippage has been a problem and never repaired correctly."

"Transmission stopped working even though engine running. Required towing and expensive repairs."

"This is part of the same problem discussed previously. Ford has refused to repair this problem but has agreed to reimburse the owner out of pocket money for repairs up to $2000 +- For the time being I am just living with this problem."

"Transmission often shuddered and felt like it wasnt engaging at low speeds. Car was still drivable but uncomfortable"

"The TCM had a memory fault error. It would be fine shifting and then it wouldn't when you were going above 45 mph. The TCM was replaced under warranty. Then I had to train the new TCM with my driving habits."

"automatic transmission would not engage reverse. Shifter could be moved but car would not move backwards, only forward. Forward shifting was also affected as if shifting from second to forth skipping third gear. Manufacturer had extended replacement coverage on transmission control module which was replaced at no charge and seems to have corrected the problem."

"It randomly slips, rpms spike, very scary. We cant drive it long distances and avoid highways. Nothing to be done the transmission is just a bad design."

"Transmission control module failed, leaving the car unable to go into reverse. It was at the dealer for two weeks waiting for the part. However, the part was replaced for free under a manufacturer extended warranty program"

"Done by dealer based on code when the automatic clutch was replaced."

"BACK THREE TIMES TO BE REFLASHED, SENSOR REPLACED"

"Shortly after we bought the car the transmission started having problems: rough and not shifting up or down. We took it to the dealer and they replaced the Control module. It worked for a few years then happened again and again we had the Control Module replaced. In 2022 it started to act up again but by the time they were able to see it, it was almost undrivable. It died in their parking lot when I dropped it off, then it took 3 months to get the part. Currently it is acting up again and I can't get an appointment because their transmission guy is on leave. I'd like to sell this car but it needs to be fixed first."

"The main issue is the hesitation in the shifting and the car doesn't always want to "go""

"Transmission control module (TCM) never works well. Eventually burns out the clutch early. Then it will have issues calibrating and caused the car to be unable to start due to a programming error. Ford will reflash but there is no fixing this issue."

"I brought the 2014 Ford Focus back to the selling dealer shortly after I bought the car. I made an appointment with the dealer to have the car looked at (Jack Byrne Ford of Mechanicville, NY.) I waited in the showroom. I was called to come to the service department and told that since I had chairs in the back seat they could not work on my car. (I had two "fold up walkers" on the back seat NOT chairs. In other words they did not want to work on the 2014 Focus for transmission problems. This was the third New Vehicle purchased from this Ford dealer by the way. The dealership has since been sold and they called me to try to sell me another car. Needless to say I intend to take my business elsewhere. I have a useless vehicle that sits unused in my driveway."

"We purchased the car with 24k miles in 2016. By the time the mileage hit 29k, the torque converter needed replacing but was covered under warranty. We had to have it replaced again around 75k-80k miles under warranty. Then we needed to have it replaced again at 99k miles but we were out of warranty because we were past the 5 year mark, but we were under mileage. Ford knows it is a known common issue, but they refuse to recall it. We've been driving it with a bad converter. It hasnt left us stranded but it might some day. It's too expensive of a repair because of the value of the car. We plan on driving it until the wheels fall off. It currently has 161k miles on it."

"Ford Motor Company has sold this Focus model for some years. I hope they have stopped. They fully know that there is a major problem with the transmission and went ahead and kept selling these cars anyway, and not at heavily discounted prices either. I have had the transmission replaced twice since buying the car and am told I still have one more replacement from them for a certain amount of time or mileage. I have signed up for the class action lawsuit over this car and hope they are very successful in suing Ford and getting everyone who purchased these cars some measure of satisfaction. When the transmission begins to fail it has issues like making the car shudder or shake, it hesitates before proceeding after a stop (which in my opinion could be life threatening, especially merging onto a freeway etc). To make matters worse I was a new widow when I had to buy this vehicle and was in no state to be super careful after caring for a husband dying of cancer for eight years. And if this all wasnt enough, I went to pick up the car after they cleaned and detailed the car since it had been used as a demo for the 2014 season, and the accountant asked me into her office and told me she needed me to pay an extra little bit more than $200 because she clicked the wrong box the previous day when I sat with a friend and answered questions about myself like drivers license and whether I wanted a car care package and at what level. Being thrown off by this strange request and still exhausted from taking care of my dying husband I acquiesced when she told me her boss would blame her and take it out of her pay cheque and maybe even fire her. Looking back I wish I had been more logical and told her that it was her problem not mine and that I wasnt paying a penny more than the already over $24000 I paid for the car, then got up, demanded my keys and left."

"This is from an email I sent to the dealer: Ford Focus 2014 extended warranty coverage I received your letter dated June 19, 2023 about Ford's decision to extend the warranty coverage on the TCM (transmission control module) on my vehicle. I was delighted as I was beginning to experience the same symptoms that I had experienced in 2016 which Ford repaired under warranty. I booked an appointment at Advantage Ford to have the TCM replaced on the car, which I bought new in 2014, and it currently has 51,000 kms on the odometer. I dropped the car off at Advantage Ford on Wednesday night so the car would be ready when the mechanics were ready the next day. I received a text message from Ford confirming the work to be done, i.e. The TCM replacement and the rear brakes. This was at 08:49 in the morning. At 15:25 I texted to inquire if the car was ready. I received this reply: Just waiting for our transmission specialist to get me a diagnostic on what the car needs. I then asked if they had replaced the TCM. Then Alex called me right away and advised that the car needed a new clutch. So I don't know what happened from waiting for my tech to advise, then a minute later by phone it needs a new clutch. Alex advised that a new clutch would cost me $3,700. I asked if the brakes were done. No. Again, this was at 15:30 and Advantage Ford had the car since they opened. I don't know why it took so long for them to let me know what was going on. I was quite annoyed. In that case, I will pick up the car as is. I asked Alex how is it possible that a 9 year old car with only 51,000 kms needs a new clutch. He suggested it might be driving habits. Well, if a 64 year old retired accountant can wear out a clutch in a car with automatic transmission driving back and forth to curling clubs in Calgary over the past 9 years, I really don't think the automatic transmission is built Ford tough. Do you think I'm burning doughnuts in the parking lots? I would suggest a rather very serious flaw with the automatic transmission. This car already had one transmission recall (recall 15B22B, performed on 11/09/16) so it has a history of transmission issues of which Ford is aware. It's truly surprising that Ford, a company that has been building cars for over 100 years, is having difficulty producing basic components reliably. I would like Ford to expand the scope of the warranty extension to include all components of the automatic transmission, including the clutch."

"Ford Focus 2014 extended warranty coverage I received your letter dated June 19, 2023 about Ford's decision to extend the warranty coverage on the TCM (transmission control module) on my vehicle. I was delighted as I was beginning to experience the same symptoms that I had experienced in 2016 which Ford repaired under warranty. I booked an appointment at Advantage Ford to have the TCM replaced on the car, which I bought new in 2014, and it currently has 51,000 kms on the odometer. I dropped the car off at Advantage Ford on Wednesday night so the car would be ready when the mechanics were ready the next day. I received a text message from Ford confirming the work to be done, i.e. The TCM replacement and the rear brakes. This was at 08:49 in the morning. At 15:25 I texted to inquire if the car was ready. I received this reply: Just waiting for our transmission specialist to get me a diagnostic on what the car needs. I then asked if they had replaced the TCM. Then Alex called me right away and advised that the car needed a new clutch. So I don't know what happened from waiting for my tech to advise, then a minute later by phone it needs a new clutch. Alex advised that a new clutch would cost me $3,700. I asked if the brakes were done. No. Again, this was at 15:30 and Advantage Ford had the car since they opened. I don't know why it took so long for them to let me know what was going on. I was quite annoyed. In that case, I will pick up the car as is. I asked Alex how is it possible that a 9 year old car with only 51,000 kms needs a new clutch. He suggested it might be driving habits. Well, if a 64 year old retired accountant can wear out a clutch in a car with automatic transmission driving back and forth to curling clubs in Calgary over the past 9 years, I really don't think the automatic transmission is built Ford tough. Do you think I'm burning doughnuts in the parking lots? I would suggest a rather very serious flaw with the automatic transmission. This car already had one transmission recall (recall 15B22B, performed on 11/09/16) so it has a history of transmission issues of which Ford is aware. It's truly surprising that Ford, a company that has been building cars for over 100 years, is having difficulty producing basic components reliably. I would like Ford to expand the scope of the warranty extension to include all components of the automatic transmission, including the clutch."

"transmission self destructed, end of story."