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    GMC Sierra 3500HD

    EPA MPG: NA

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Sierra 3500HD to have about average reliability when compared to other new cars. This prediction is based on the similar 2500HD.

    The 2024 GMC Sierra 3500HD has been recalled 3 times by NHTSA. View Recalls

    2024 Pickup trucks Reliability

    This Car
    NA
    vs. Similar Cars

    GMC vs. Other New Car Brands Reliability

    No Detailed Data Available

    Consumer Reports obtains its reliability data from a questionnaire that is sent to subscribers. In the questionnaire, we ask subscribers to note any problems with their cars that occurred in the past 12 months. They are asked to identify problems that they considered serious (because of cost, failure, safety, or downtime).

    A typical model has about 200 to 400 samples for each model year. For some model years, typically those of older or less popular cars, we do not have a large enough sample size to provide results of statistical confidence.

    There are several ways in which a savvy car buyer can still research the quality of a car.

    Learn more about Car Brands Reliability
    Learn How To Avoid A Lemon Car

    Recalls
    PROVIDED BY
    LATCHES/LOCKS/LINKAGES
    Nov 26, 2024
    An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
    Summary:
    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
    What should you do:
    Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters are expected to be mailed January 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V894000
    Potential Number of Units Affected: 131231
    LATCHES/LOCKS/LINKAGES
    Feb 01, 2024
    An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
    Summary:
    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
    What should you do:
    Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V060000
    Potential Number of Units Affected: 570434
    STEERING
    Aug 03, 2023
    A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
    Summary:
    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
    What should you do:
    Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V549000
    Potential Number of Units Affected: 3893
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