Honda Pilot

"This was a recurring problem that was fixed by the dealer because it occurred before the warranty expired and continued after the warranty expired. They kept the vehicle for over 6 hours and the head unit was replaced and reprogrammed. This seems to have solved the problem."

"Happened since purchase. Mulytrips to dealer to fix"

"screen randomly goes blank and system rebooted"

"When the interior of the vehicle gets very hot, the screen goes blank so we have no access to radio, backup cameras, navigation, etc. It goes away after interior of the car cools down. This has happened at least 4 or 5 times in the past 12 months. It has been back to the dealer several times but they have never resolved it."

"You'd hear a crackling noise for a few minutes, and then the screen would reboot. It was a problem.related to a recall; Honda fixed it free of charge"

"Regardless as to if the stereo is on, I get cracking sounds through the speakers. When the stereo is on, the sound cuts in and out. Same thing if I am on a phone call. The screen often goes blank and the. Does some sort of reboot. This issue is very frustrating as it affect the use of the phone, stereo, navigation system et."

"Recall piece Honda dealer took 3 tries to fix. Piece was on back order."

"The system was a manufacture defect. A recall was issued last year, finally, and the dealership replaced defective wire harness and connection. This eliminated the problem."

"Maps have been update at Garmin site 3 timesa lengthy download process. We drive to FL, NE and NY. From Lincoln NE its a straight run to NY on I-80. The Honda GPS tries to route us to St Louis via I-29 & I-70 before connecting with I-80 in eastern Ohioa significantly longer and busier route. (I ignore the Hondas directions ). Honda service people advise to use phone for GPS instead of the Honda system."

"The Bluetooth OR USB-1 plug does not efficiently handle calls with my Iphone13. Can you hear me now repeatedly."

"After a recall that took a day rehooking cables, I had a serious problem the following day. I had driven it a couple times without problem. About the third time I drove it, I parked my car and the doors were locked. I was not able to open the door with the handle. I was not able to use the button inside the car and unlock the door. I was not able to unlock the car using the fob. I rolled down the window and I was not able to open the door using the exterior handle. I was not able to unlock the door using the button on exterior handle. I FINALLY unlocked the door by reaching my hand through the window again and using the physical key to unlock the car. I took the car to the dealership and after multiple times the dealer rep opened the door. They were not able to replicate the problem that day or on a subequent visit."

"Hard to change from my phone to spouse's."

"Intermittent issue that a recall was addressed. Recently acted up and needs attention."

"It's alwasy been a really aannoying system. Sometimes it doesn't pick up my phone even though I always use the same phone. I don't even use the carplay because of the frustrating interface. When I first got my Honda I had a friend with similar vehicle and she said yes, it's hard to use, and neither one of use ever do.And when I am not hooked up to bluetooth devices sometimes when I make a call say on wireless headphones, the hands free speaker in car starts working when the person I'm calling answers their phone. Sometimes if my phone is playing say an audio book over hands free, the hands free doesn't sync with the audio book. The hard to use systems is my biggest complaint about this vehicle."

"It came with a faulty wiring harness that caused it to stop working. Once the harness was replaced it resumed working. Honda stated this was a fairly widespread problem in the 2020 Pilot's that had the read entertainment system."

"The speakers produce a crackling sound, especially in hot weather."

"I would be driving and listening to the radio or a podcast from my phone and the speakers woukd just turn off"

"Crackling in speakers, usually when on the phone using Bluetooth. Known issue. Honda has extended the warranty, but cant find the issue after several attempts."