EV Charging
Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.
What Owners Say
"Your box will not take a long answer."
Anonymous, FL (2023 Hyundai Ioniq 5 SEL Electric)"Known issue with all Hyundai GMP platform cars. The AC inlet temp gets to high (over 230F) and trips the overheat sensor, which stops charging the car. Hyundai provided a "band-aid" solution software fix that reduces charging rate when AC inlet temp on charging port reaches a certain temp. Car is advertised to AC charge at 11kw, however, in reality it's more like 7kw, which significantly extends the time to recharge the battery. Class-action lawsuit has been filed against Hyundai and dealers seem to just ignore the problem, or say it's working as intended (band-aid software fix)."
Anonymous, CA (2023 Hyundai Ioniq 5 Limited Electric)"TSB: 23-EV-003H; There is a problem charging the car at 48A. Hyundai fails to fully address this problem. The safety measure drops the charge down to roughly half the kW/h, which means double the charging time. I purchased this car as Hyundai claims and constantly advertises that this is the fastest charging car on the market. Hyundai claims the car can charge 48A/11Kw/h using a level 2 home charger. The vehicle fails to charge at this level and often stops charging all together. I have complained about this to Hyundai and they do not take this seriously. Something needs to be done about this charging problem and lack of accountability."
Anonymous, PA (2023 Hyundai Ioniq 5 Limited Electric)"Have to reduce charging rate to prevent overheating."
Anonymous A., WA (2023 Hyundai Ioniq 5 Limited Electric)"The onboard charger would not accept a charge from a level 2 or 3 charger. The entire onboard charger had to be replaced."
Anonymous A., FL (2023 Hyundai Ioniq 5 Limited Electric)"Known issue that charging port overheats in hot weather and car would stop charging. Hyundai released a bandaid software fix that now slows charging when port gets hot thus slowing charging speed. Vehicle no longer charges at advertised level 2 charging speeds and takes longer to charge. It wasnt really a fix from Hyundai but more of a way to get out of repairing actually problem"
Anonymous, BC (2023 Hyundai Ioniq 5 SEL Electric)"The ICCU on my 2023 IONIQ 5 Limited (odo 11,096) failed on March 5, 2024. It had to be towed to the nearest Hyundai EV service center, about 60 miles away, in Killeen, Texas. Picked up the car on March 21 after they replaced the ICCU (36400-1XAA0-QQH) and high voltage fuse. This problem incapacitated the car. I also learned my failure coincided with a major recall that entailed replacing the unit and a related software update."
Anonymous, TX (2023 Hyundai Ioniq 5 Limited Electric)"After 4 months of charging at 48A the car would stop charging. I reduced it to 35A and it charged without issue for about 10 months. After that it stopped charging even at 32A and now I have to reduce my amperage to 28A to charge it without it cutting out."
Anonymous A., NJ (2023 Hyundai Ioniq 5 SEL Electric)"Icca"
Anonymous, MA (2023 Hyundai Ioniq 5 Limited Electric)"Typical charging problems in the cold weather and the range drops significantly in the cold weather"
Anonymous, PA (2023 Hyundai Ioniq 5 Limited Electric)"ICCU failed at around 7700 miles after having both software updates to try and prevent the issue. Car was out of service for 2 months while waiting for parts"
Anonymous, NH (2023 Hyundai Ioniq 5 Limited Electric)"ICCU failure, to be replaced by the dealer."
Anonymous, DC (2023 Hyundai Ioniq 5 SEL Electric)"Cover came off one of the plug in ports. Ordered a new part and fixed in a week. No problems"
Anonymous, GA (2023 Hyundai Ioniq 5 Limited Electric)"AFTER THE ONBOARD CHARGING UNIT WAS REPLACED, I HAVE HAD CONSTANT PROBLEMS WITH THE 12-VOLT BATTERY DISCHARGING. I HAVE JUMP-STARTED THE CAR SEVERAL TIMES."
Anonymous A., FL (2023 Hyundai Ioniq 5 Limited Electric)"It charges for a short period of time and then the charging fails."
Anonymous, VI (2023 Hyundai Ioniq 5 SEL Electric)"When the weather became warmer last year, the car stopped charging on its own. Although the Hyundai dealership said they were unaware of any problems, I found a website ( The Ionic Guy) that described the issue and found a problem sheet from the car company that I was able to take to the dealership for a repair."
Anonymous A., GA (2023 Hyundai Ioniq 5 SE Electric)
"AC charging overheats and stops charging. Hot at port. Same symptom on several different level 2 chargers."
Anonymous A., WA (2023 Hyundai Ioniq 5 Limited Electric)