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    Hyundai Santa Fe

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Santa Fe will have about average reliability when compared to the average new car. This prediction is based on data from the 2024 model.

    The 2020 Hyundai Santa Fe has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2020 Hyundai Santa Fe owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "A little over a year after purchasing the Santa Fe new, my husband was stranded in the garage - the car would not start. It seemed to start (you could 'hear' it start), but then it would turn itself off (after about 5-10 seconds). The first time it would not start, they said it was a computer issue - they replaced that component. Two months later it happened again. I was stranded for over two hours. I was waiting for the towtruck to arrive. While sitting there, I would try to start the car, with no luck. The car then started unexpectedly after multiple tryings with no idea why it would not start vs why it suddenly did. I was stranded for more than two hours multiple times. The first time, they replaced a computer component, but then it happened again two months later, then again a month later, then again and again and again, getting closer and closer. They could not figure out how to fix it. They tried many things and replaced various parts/components. Towards the end, the car would not start even while still at the dealership. They had the car for more than seven attempts to repair it for multiple lengths of time (they had my car at one point for almost four weeks). They did many things and also replaced a whole computer system... nothing worked. Eventually, we decided to get another vehicle. Sadly, they did not lower the new car price any amount to compensate us. We were expected to pay full-price. You might ask why we bought another car from them... we did not feel comfortable going to another dealership and trade our barely two year old car for a new one knowing it had a problem even the dealership was having trouble repairing. They did give us the actual trade in value (even knowing the car had a problem). Generally, we have really liked the Santa Fe's... how they drive, how they feel, their safety features, etc. This was a very disappointing situation."

    Anonymous A., CO (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)

    "The "sunroof" malfunctioned and it took over 1 month for the dealership to repair everything."

    Anonymous, OK (2020 Hyundai Santa Fe SEL 2.4-L 4 Cyl)

    "Windshield wiper fluid would not eject onto windshield. Took many phone calls to dealerships and two trips to get fixed. Under warranty"

    Anonymous A., SC (2020 Hyundai Santa Fe Limited 2.4-L 4 Cyl)

    "Replacement of windshield (per vehicle recall). We did not experience any problems prior to or in connection with the recall."

    Anonymous, FL (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)

    "The ease of theft has made it difficult to insure"

    Anonymous, NY (2020 Hyundai Santa Fe)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "Cylinder 3 was misfiring. I was able to drive to dealer in limp mode. Replaced short block due to excessive blow by and oil consumption"

    Anonymous, WI (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)

    "Driving on the highway it suddenly started making a terrible grinding noise and losing power. By the time I pulled over it wasnt running. Dealership said it had blown a valve - have been waiting for replacement engine since February."

    Anonymous, OH (2020 Hyundai Santa Fe SE 2.0-L 4 Cyl turbo)
    Turbo or supercharger

    "took time to diagnose engine light which turned out to be the turbo then took 3 weeks to fix it"

    Anonymous, FL (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "Comes on while driving at highway speeds. Does not always sense objects or people"

    Anonymous, AZ (2020 Hyundai Santa Fe SEL 2.4-L 4 Cyl)
    Display screen goes blank

    "Have to either restart CarPlay or restart the car"

    Anonymous, AZ (2020 Hyundai Santa Fe SEL 2.4-L 4 Cyl)
    Other in-car electronics problem

    "Phone charger doesn't work. I have to plug in my phone in order to charge it."

    Anonymous A., MD (2020 Hyundai Santa Fe Limited 2.4-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Evaporator

    "took time to diagnose and fix this problem since you had to drive over 20 minutes for ac to not cool"

    Anonymous, FL (2020 Hyundai Santa Fe Limited 2.0-L 4 Cyl turbo)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2020 SUVs Reliability

    This Car
    vs. Similar Cars

    Hyundai vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
    00
    01*
    02
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    06
    07*
    08
    09
    10
    11
    12
    13*
    14
    15
    16
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    18
    19*
    20
    21*
    22
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    24*
    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    TRAILER HITCHES
    Mar 17, 2023
    A fire while parked or driving can increase the risk of injury.
    Summary:
    Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
    What should you do:
    Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V181000
    Potential Number of Units Affected: 584784
    VISIBILITY
    Dec 28, 2021
    A windshield that detaches from a vehicle during a crash can increase the risk of injury.
    Summary:
    Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
    What should you do:
    Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 21V00M000
    Potential Number of Units Affected: 26413
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