Name: 2023 Hyundai Tucson Plug-in Hybrid
Brand: Hyundai

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Apple CarPlay

"The dealership said that due to the large screen the Apple car play and other potential Bluetooth features do not work. The phone will connect without being attached to the cable. Apple CarPlay randomly stops working. This problem still occurs after 11 months but is much improved."

Anonymous A., MA (2023 Hyundai Tucson Plug-in Hybrid Limited 1.6-L 4 Cyl plug-in hybrid)

Backup or other camera/sensors

"The car's backup camera and reduced audio volume associated with putting the car in reverse remain on after I put the car in drive until I have driven about 50-100 feet. This is distracting, annoying and unnecessary."

Anonymous A., UT (2023 Hyundai Tucson Plug-in Hybrid SEL 1.6-L 4 Cyl plug-in hybrid)

Phone pairing (e.g., Bluetooth)

"My iPhone 13 with the latest iOS intermittently delays or fails to pair with the car. The dealer is unable to fix the problem. I have deleted the phone from the car re-paired it multiple times without resolving the problem."

Anonymous A., UT (2023 Hyundai Tucson Plug-in Hybrid SEL 1.6-L 4 Cyl plug-in hybrid)

"It usually connects automatically but not always. Same issue with my phonak hearing aides"

Anonymous A., MA (2023 Hyundai Tucson Plug-in Hybrid Limited 1.6-L 4 Cyl plug-in hybrid)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Engine rebuild or replacement

"Engine required complete rebuild after exposure to contaminated or degraded fuel. Long period between fill-ups for a plug-in-hybrid may have allowed fuel to degrade in tank; it would be appropriate for there to be an engine warning light for contaminated fuel, but no such warning was given."

Anonymous, CA (2023 Hyundai Tucson Plug-in Hybrid SEL 1.6-L 4 Cyl plug-in hybrid)

EV Charging

What Owners Say

Other electric/hybrid charging problem

"It has a scheduling program to start and stop charging at off-hours for lower rates. You can select the time of day it starts (example, 11PM), days of week, and ending time (when it will allow the charging plug to be removed, even if not fully charged.) Once set, it inconsistently remembers the program, and often simply forgets various days, or starts to charge immediately. We are normally home by 9PM. We plug it in. Sometimes it starts charging immediately - at the higher power rate. We can then reset using the Hyundai blue tooth app (which was a nightmare to initially set up), or go into the car and do it from the dashboard. The car will not start with the charger connected. It mechanically locks when the charger turns on. So if you want to hurry back out, you have to find a way to turn it off (this could be at 7PM!) because the program has engaged early, not at llPM. Hyundai blamed the blue tooth progam designer. After many attempts we were able to reach them - a few times. Their program works fine. Hyundai's radio/computer interface is the problem, and Hyundai keeps passing the ball. We have come to accept that it cannot be trusted. And that the local dealer is a doofus who doesn't understand the vehicle."

Anonymous A., NY (2023 Hyundai Tucson Plug-in Hybrid SEL 1.6-L 4 Cyl plug-in hybrid)

EV Battery

What Owners Say

Electric/hybrid battery pack malfunction (didn't need replacement)

"Came out one morning and the car was dead. A problem occurred during charging, which fried the 12V battery and/or 12V electronics. Had to be towed to dealer, and took 10 days to get fixed (all under warranty)."

Anonymous, CA (2023 Hyundai Tucson Plug-in Hybrid SEL 1.6-L 4 Cyl plug-in hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Kept finding oil drips under middle of car when it was less than 10 months old. Took to the dealer three times before they finally found the leak. It was a connection in the oil line - not at the filter."

Anonymous, NV (2023 Hyundai Tucson Plug-in Hybrid SEL 1.6-L 4 Cyl plug-in hybrid)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"12v battery died and couldn't be jumped or charged. As a result the car could not be taken out of Park or release the electronic parking brake. The car had to be towed using a dolly (all wheels locked) to a dealer."

Anonymous A., WA (2023 Hyundai Tucson Plug-in Hybrid Limited 1.6-L 4 Cyl plug-in hybrid)

Electric Motor

What Owners Say

Other electric/hybrid motor problem

"The ICE was running while in EV MODE TO HEAT THE CABIN. THE DASH THERMADOR never increased from zero. The heater never provided any heat warmer than mild. Thus ICE would run for no reason, wasting gas. Our dealership tried to fix after Hyundai suggested a new heater part. This did not fix the problem. I contacted Hyundai USA, and they contacted my dealership and scheduled a new appointment. I understood this to be a ongoing problem for Tucson Plug in hybrids based on a conversation with a mechanic at our dealership"

Anonymous A., CO (2023 Hyundai Tucson Plug-in Hybrid Limited 1.6-L 4 Cyl plug-in hybrid)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Heater system

"Did not get warm in the cooler weather, and definitely not in the winter. Dealer checked out saying all systems were in correct calibration, etc. Problem not resolved in February 2024. We will see how car heats up this winter season."

Anonymous, NY (2023 Hyundai Tucson Plug-in Hybrid Limited 1.6-L 4 Cyl plug-in hybrid)

Hyundai Tucson Plug-in Hybrid

Reliability

Owner Reported Trouble Spots

In-car Electronics

What Owners Say

Engine Major

What Owners Say

EV Charging

What Owners Say

EV Battery

What Owners Say

Exhaust

What Owners Say

Electrical Accessories

What Owners Say

Electric Motor

What Owners Say

Climate System

What Owners Say

Body Hardware

Drive System

Steering And Suspension

Brakes

Engine Cooling

Engine Electrical

Transmission Major

Transmission Minor

Noises And Leaks

Engine Minor

Paint And Trim

Fuel System/Emissions

2023 SUVs Reliability

Hyundai vs. Other New Car Brands Reliability