In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"Several bluetooth related issues - I always use music on a usb drive. Randomly, when I get in the car the system will try to pull music off of my phone. My husband also has a cellphone set up in the car and we have both had to re-add our phones at least 3 times. We have had several instances where I am on my cell in the house and when he pulls into the driveway my call appears to be cut off and that person is connected in the car. We previously leased a Honda CRV with these features and never had one problem in the 3 years we leased it. My opinion is that the Hyundai has faulty software."
Anonymous, (2022 Hyundai Tucson Limited 2.5-L 4 Cyl)"Trunk does not close. The in-car button does not. Suddenly the display trunk remains open. Loud alarm sounds and continues drive. Trunk will not open either."
Anonymous, TX (2022 Hyundai Tucson SEL 2.5-L 4 Cyl)"A few months after purchasing the car, one day while driving all audio cut out. The radio stopped, you couldn't hear someone calling on your cell through the car speakers (although the caller could hear us). Internet research indicated that rebooting the system (removing the battery cable for 15 minutes) would fix it, and it did. Until the NEXT time it happened. Ultimately, this happened 3 or 4 times. The service technicians at Hyundai claimed to have never experienced this problem. More research on the Hyundai Tucson forum indicated a huge number of complaints about this problem. The forum said it was a defective amplifier on Tucson's produced from 5/23/22 - 9/16/22 with VIN numbers starting with 5NM. Hyundai issued a technical service bulletin on this issue, number 22-BE-008H. But the forum said that dealerships had to be forced to make the change, sometimes requiring the problem to have been repeated for 3 times. On my next service visit, I shared the technical service bulletin number and asked for a new amplifier. The mechanic refused because I could not "replicate the problem." I finally went over his head to the service manager, who agreed to give me a new amplifier (Part #96370-N9300) The problem has not happened since."
Anonymous A., HI (2022 Hyundai Tucson Limited 2.5-L 4 Cyl)"I've had problems with the trunk since I bought it. I took car to dealership for repair. The needed part had to be shipped to dealership. It has been two years, but I was never notified."
Anonymous, TX (2022 Hyundai Tucson SEL 2.5-L 4 Cyl)"We can be driving and the sound stops. There is no recall yet. My husband read about the issue (safety voice beeps and commands stop too). It has happened about eight times. Our fix was to disconnect the battery and reconnect it. Works, but I took it for service to the dealer. They told me not to do that as it resets the diagnostics. We were instructed to stick a pen tip to reset the sound on the computer screen in the little hole on the left."
Anonymous, FL (2022 Hyundai Tucson Limited 2.5-L 4 Cyl)"Without phone pairing or maps able to be connected the car nearly caused my wife to be stranded and unable to figure out how to get home."
Anonymous, CA (2022 Hyundai Tucson SEL)"The radio doesnt turn off when you turn off the car. You have to turn on and off the car twice in order for it to stay off. When it first happened I had no idea and was in the store for over an hour. I was worried that I may forget to check it when I left my car and drain the battery. They never fixed it even after they said they were would (Atlantic Hyundai in West Islip)"
Anonymous A., NY (2022 Hyundai Tucson SE 2.5-L 4 Cyl)"Channel selection is not working properly. Dealership doesn't know how to fix it"
Anonymous, NJ (2022 Hyundai Tucson SEL 2.5-L 4 Cyl)"Had to have the audio amplifier replaced."
Anonymous, AZ (2022 Hyundai Tucson SEL 2.5-L 4 Cyl)"The amplifier has been replaced twice in less than 2 years."
Anonymous, TX (2022 Hyundai Tucson Limited 2.5-L 4 Cyl)"The voice control commands stopped working during the first year. I bought a new phone because thought this was the cause. Deal updated system. Still didnt work. Employee in service dept tried. Still not working. Told me its a common problem!"
Anonymous, MD (2022 Hyundai Tucson)
"Drops out once in a while"
Anonymous, IL (2022 Hyundai Tucson SEL 2.5-L 4 Cyl)