Hyundai Tucson

"A few months after purchasing the car, one day while driving all audio cut out. The radio stopped, you couldn't hear someone calling on your cell through the car speakers (although the caller could hear us). Internet research indicated that rebooting the system (removing the battery cable for 15 minutes) would fix it, and it did. Until the NEXT time it happened. Ultimately, this happened 3 or 4 times. The service technicians at Hyundai claimed to have never experienced this problem. More research on the Hyundai Tucson forum indicated a huge number of complaints about this problem. The forum said it was a defective amplifier on Tucson's produced from 5/23/22 - 9/16/22 with VIN numbers starting with 5NM. Hyundai issued a technical service bulletin on this issue, number 22-BE-008H. But the forum said that dealerships had to be forced to make the change, sometimes requiring the problem to have been repeated for 3 times. On my next service visit, I shared the technical service bulletin number and asked for a new amplifier. The mechanic refused because I could not "replicate the problem." I finally went over his head to the service manager, who agreed to give me a new amplifier (Part #96370-N9300) The problem has not happened since."

"I've had problems with the trunk since I bought it. I took car to dealership for repair. The needed part had to be shipped to dealership. It has been two years, but I was never notified."

"We can be driving and the sound stops. There is no recall yet. My husband read about the issue (safety voice beeps and commands stop too). It has happened about eight times. Our fix was to disconnect the battery and reconnect it. Works, but I took it for service to the dealer. They told me not to do that as it resets the diagnostics. We were instructed to stick a pen tip to reset the sound on the computer screen in the little hole on the left."

"Without phone pairing or maps able to be connected the car nearly caused my wife to be stranded and unable to figure out how to get home."

"The radio doesnt turn off when you turn off the car. You have to turn on and off the car twice in order for it to stay off. When it first happened I had no idea and was in the store for over an hour. I was worried that I may forget to check it when I left my car and drain the battery. They never fixed it even after they said they were would (Atlantic Hyundai in West Islip)"

"Channel selection is not working properly. Dealership doesn't know how to fix it"

"Had to have the audio amplifier replaced."

"The amplifier has been replaced twice in less than 2 years."

"The voice control commands stopped working during the first year. I bought a new phone because thought this was the cause. Deal updated system. Still didnt work. Employee in service dept tried. Still not working. Told me its a common problem!"

"Injector #3 failed at 34500 on a Friday afternoon with my wife driving from work fortunately near home. Multiple local dealers contacted and all were unable to perform diagnostics/address problem / until following Monday. No offer / program to provide courtesy vehicle while waiting for service on my purchased vehicle still under warranty. Was necessary to cancel weekend travel plans. Im telling all my friends and business contacts to avoid Hyundai purchase given service advisors suggestion to contact an attorney when I suggested courtesy replacement until issue resolved! Hyundai doesnt provide that even though I paid for extended coverages. In other words Hyundai rejects any responsibility to provide courtesy to customer when their products fail. Diagnostics on Monday, replacement injector unavailable locally so injector special ordered for receipt by dealer on Tuesday and vehicle not repaired (under warranty)/ drivable until Wednesday. In the meantime, I was expected to / and did make scheduled car payment on piece of sh_t vehicle and turned to old reliable 2001 Suburban with 400k miles."

"I have been to Hyundai service twice this year. Once to replace 2 fuel injectors. Returned 3 months later to replace the 3rd fuel injector. Why not replace all 4 at this point? Why would these fail? Toyota and Honda NEVER have these issues."

"All four fuel injectors went out one at a time leaving me stranded. Hyundai would only replace each one as it went out. Dealer took 2-3 weeks to replace each one with no loaner car."

"The dealership has to replace it. It left the vehicle without a injector"

"Radio lights would not illuminate at times."

"The USB port works inconsistently."