Jeep has refreshed the Cherokee, giving it a face-lift, additional creature comforts, and a turbocharged engine option. But despite those improvements, it’s still a mediocre model -- with little to like -- in a popular and competitive segment.
It still suffers from an uncooperative transmission, a stiff ride, and mundane handling. And the optional engine doesn’t help this SUV much, as it feels lethargic and sounds more like a piece of farm equipment.
Jeep added more creature comforts, and it jettisoned the headlight design that was controversial among Cherokee purists. But overall, this freshened version is a clear example of a vehicle that looks great on paper but doesn't do so well on the road.
The Jeep’s more fuel-efficient engine delivered swift acceleration on our track, but it felt hesitant everywhere else, punctuated by a notable delay in stop-and-go traffic. A less expensive, more refined V6 engine is available. The nine-speed automatic transmission isn’t smooth or responsive, and the engine noise is loud and coarse.
Even with suspension tweaks for 2019, the Cherokee still lumbers through turns, requiring hefty steering input to get around routine corners, making it feel dull to drive. The ride is calm on smooth roads, but now bumps are felt more severely by passengers than before.
The Cherokee is among the roomiest compact SUVs, with a generous backseat. Its cargo room is typical for this class.
The controls are easy to use, with clear buttons and knobs for most climate and audio functions. The Uconnect touch-screen infotainment system, when equipped with the optional 8.4-inch screen, is a rare bright spot in this SUV. All versions include Android Auto and Apple CarPlay compatibility. The text is large and clear, and the system is easy to navigate.
Updates for 2021 include standard forward collision warning, automatic emergency braking, lane departure warning, lane keeping assistance, blind spot warning, and rear cross traffic warning.
The Cherokee may portray the classic, timeless Jeep image but ultimately it amounts to less than the sum of its parts. With the exception of interior room, it’s not competitive with the current competition, and it has no price advantage.