Name: 2021 Jeep Grand Cherokee L
Brand: Jeep

Jeep Grand Cherokee L

EPA MPG: 21 mpg

Owner Reported MPG:

EPA MPG: 21 mpg

Owner Reported MPG:

RECALL ALERT: There is 1 recall on this vehicle. Learn More.

There is 1 recall on this vehicle. Learn More.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2021 Jeep Grand Cherokee L owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Android Auto

"My phone won't connect to the vehicle without the USB cord. If I don't use the cord, it wouldn't stay connected."

Anonymous, IA (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Display screen goes blank

"Intermittent screen then failure"

Anonymous A., ME (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

"Display screen will go blank when trying to use the back up camera for just a few seconds. It doesnt happen often, however."

Anonymous, NC (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

External music device interface (e.g., smart phone, MP3 player)

"Lost all sound after several problems switching from phone audio to radio or XM Sirius radio. Seemed that the system would not let go of one source to allow the other and eventually stopped playing any sounds at all regardless of source."

Anonymous, CA (2021 Jeep Grand Cherokee L Overland 5.7-L V8)

In-dash navigation system (GPS)

"TomTom navigation program is not user friendly. Frustrating to use. Garmin navigation in previous vehicles was superb."

Anonymous A., ME (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

"Directions are down right wrong!"

Anonymous, NY (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Over-the-air software update failed

"Cannot get the WiFi to connect in the car. Has the capability, but the software has messed up and I dont want to spend money to get it looked at."

Anonymous, NC (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Premature brake wear

"Brake wear beyond acceptable limits began at probably 40,000 miles, this in spite of the fact that I am NOT a brake rider nor tow anything. Never had this problem before, much less at 40,000 miles!"

Anonymous, VA (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Rotors

"Vibration began at about 42,000 miles and got worse. Shop told me the rotors were worn and warped. All rotors were replaced as were all brake pads. NEVER had this happen before."

Anonymous, VA (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

"Car would not recognize fob as being in the vehicle and would not start. Was able to fix by getting out of the car and using remote start (which surprisingly worked). After that was able to drive car and the problem did not occur again before I brought it in for other unrelated recalls and they corrected the fob proximity sensor."

Anonymous, NC (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Steering And Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering

"Sometimes when starting the car, different systems in the engine wont work. The worst is them the power steering wouldnt work after starting the car. Normally turning the car off and back on fixes the issue. Essentially the car didnt boot up correctly and needs to be rebooted to work."

Anonymous, MA (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Paint And Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Paint is Bubbling on front hood"

Anonymous, NY (2021 Jeep Grand Cherokee L Laredo 3.6-L V6)

Noises And Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Rattle in headliner since new. Took to dealer multiple times but no dealer would put in the effort to fix the problem. The dealer are the main problem with the Jeep."

Anonymous, MA (2021 Jeep Grand Cherokee L Limited 3.6-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Evaporator

"The Jeep uses a new type of freon that my mechanic has seen cause many problems with cars that use it. The AC system was making a noise when first purchased and I told the dealer but they said they checked it out and everything was ok. This kind of problem is often pushed down the road by the dealership until the warranty expires so they don't have to pay for it which I believe happened in this case. It is a very expensive fix, $3000 at the dealership. Even if I have my mechanic fix it, I still have to go back to the dealer for the freon as it is only available at the dealership, another scam. The new freon is not readily available. The car is actually my daughters, and she loves it but I was against purchasing it for the very reason that jeep has a bad reliability reputation. My wife and I have driven Toyota's and Lexus for many years and never had any issues and love both of them. I am of the belief that once you own a Lexus, you're spoiled."

Anonymous, CA (2021 Jeep Grand Cherokee L Overland 3.6-L V6)

Jeep Grand Cherokee L

Reliability

Owner Reported Trouble Spots

In-car Electronics

What Owners Say

Brakes

What Owners Say

Electrical Accessories

What Owners Say

Steering And Suspension

What Owners Say

Paint And Trim

What Owners Say

Noises And Leaks

What Owners Say

Climate System

What Owners Say

Engine Electrical

Engine Major

Engine Minor

Drive System

Transmission Minor

Exhaust

Transmission Major

Engine Cooling

Body Hardware

Fuel System/Emissions

2021 SUVs Reliability