Name: 2011 Jeep Grand Cherokee
Brand: Jeep

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Evaporator

"The evaporator core failed in that the various valves which directed the air to the vents failed, resulting in the need to replace the whole housing."

Anonymous, TX (2011 Jeep Grand Cherokee Limited 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Exhaust manifold

"Rust issue, had it repaired"

Anonymous, WI (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

Other/unsure

"Gas odors became common. Gas tank was replaced - had warranty"

Anonymous A., AZ (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"Leaking radiator"

Anonymous, CA (2011 Jeep Grand Cherokee Limited 5.7-L V8)

"Backup camera failed and cannot be repaired but the dealership does not know what is wrong"

Anonymous, ON (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"Shocks and struts experienced some wearing, not critical, but intended to replace with another repair for the axles."

Anonymous, TX (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"It was in the dealership for 6 months because they said they couldn't find a strut for it. I finally told them to put it together and take it back as is. The strut was physically broken internally but was drivable. One of the service people gave me a bunch of dealer phone numbers that showed the strut in stock. I was told they don't like to buy parts from other dealers because they charge each other full price. After calling about five dealer that showed it in stock but their inventory list was wrong. I did finally find it in Alaska and had it shipped to me and I had my local mechanic install it. Not happy at all with Jeep on this issue. Oh and I did contact Chrysler Customer Service on the issue after about waiting the initial couple months and they looked into it and told me it looked like the dealership was doing what was expected. They could have done right for the customer (me) and make those calls and get my part but they didn't because of greed $$$. Not happy with them at all."

Anonymous A., NH (2011 Jeep Grand Cherokee Overland 5.7-L V8)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Calipers

"Three times the right rear brake caliper has locked up. I do not drive the car a lot as I am retired but when the vehicle sits unused for 10 to 21 days and it rains there is a good chance the brake caliper will lock up causing a very costly repair bill."

Anonymous A., NC (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

"The caliper pins get stuck in their rubber boots due to poor design of the grease reservoir. As a result the pads get stuck against the rotor and cook. I have repaired this problem many times, but no matter the grease type of care taken in the repair, the problem returns. Similarly, the pad ears grind into the machined area on which they ride, which creates grooves. Eventually the pads get stuck in the groves and against the rotors, and cook again. The only fix is to use a Dremel tool to grind down the machined area on a routine basis."

Anonymous A., NJ (2011 Jeep Grand Cherokee Limited 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

What Owners Say

Heated or cooled seats

"with the heated steering wheel not functioning the volume control for the radio on the wheel doesn't work, nor does the ability to change the item in the command center"

Anonymous, WA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

What Owners Say

Overheating

"Post oil change / fault in replacing oil pan resulted in loss of all oil. Engine had sudden severe overheating/seized up and was unrepairable. Engine was replaced with a new engine I"

Anonymous, MI (2011 Jeep Grand Cherokee Limited 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

CV joint

"The front CV axles became worn and needed replacement. Car intentionally stopped driving until repair and replacement could be done. This occurred 10 months ago, repair started this month."

Anonymous, TX (2011 Jeep Grand Cherokee Laredo 3.6-L V6)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Phone pairing (e.g., Bluetooth)

"had to buy a cheap Bluetooth after market that plugs into the infotainment system to get phone etc. to work. Call quality is poor with the after market Bluetooth system."

Anonymous, BC (2011 Jeep Grand Cherokee Limited 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Tire pressure monitor

"seem to be be easily set off"

Anonymous, WA (2011 Jeep Grand Cherokee Overland 5.7-L V8)

Jeep Grand Cherokee

Reliability

Owner Reported Trouble Spots

Climate System

What Owners Say

Exhaust

What Owners Say

Steering And Suspension

What Owners Say

Brakes

What Owners Say

Engine Major

What Owners Say

Engine Electrical

What Owners Say

Engine Cooling

What Owners Say

Drive System

What Owners Say

In-car Electronics

What Owners Say

Electrical Accessories

What Owners Say

Transmission Minor

Body Hardware

Transmission Major

Engine Minor

Paint And Trim

Noises And Leaks

Fuel System/Emissions

2011 SUVs Reliability