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    Jeep Grand Cherokee

    EPA MPG: 21 mpg

    RECALL ALERT:
    There are 6 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Grand Cherokee will be less reliable than the average new car. This prediction is based on data from 2022, 2023, and 2024 models.

    The 2017 Jeep Grand Cherokee has been recalled 6 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2017 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Exhaust leaks

    "The Check Engine light came on and when I check for the code it was P0456 which is a small exhaust leak. I replaced the ESIM (located in the driver sided rear tire well) and the issue did go away but it has come back so I will have to do a smoke test to see if there is another leak."

    Anonymous, TX (2017 Jeep Grand Cherokee Laredo 3.6-L V6)
    Other/unsure

    "Water pump began leaking nearly 7 years after purchase. The water pump was replaced under an extended warranty."

    Anonymous, LA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    "Small leak where the radiator core meets the radiator side tank. Started leaking around 50,000 miles. Jeep paid for the repair, even though I was outside of the #Warranty period because it was obviously defective from day 1."

    Anonymous A., MI (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    "Jeep has switched wifi carriers, when I tried to renew my uconnect i was informed that because of the change in carriers i can now only get limited coverage. 911 emergency is one of the functions that is no longer available for my 2017 Grand Cherokee. Dealer suggested I buy a new car if I wanted this feature. Im shocked that a safety feature that was highlited when I purchased the car could be taken away just like that!"

    Anonymous, NJ (2017 Jeep Grand Cherokee Unsure)

    "key fob failure"

    Anonymous A., TX (2017 Jeep Grand Cherokee Overland 5.7-L V8)

    "Panoramic moon roof back (fixed) panel exploded on its own."

    Anonymous, WA (2017 Jeep Grand Cherokee Summit 5.7-L V8)

    "Air bag sensor needed repair"

    Anonymous A., NJ (2017 Jeep Grand Cherokee Overland 3.6-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "defogger didn't defog, had to get it fixed."

    Anonymous, PA (2017 Jeep Grand Cherokee Limited 3.6-L V6)
    Blower (fan) motor

    "Will not blow hot air to passengers side"

    Anonymous, TX (2017 Jeep Grand Cherokee 5.7-L V8)
    Evaporator

    "The evaporater is known problem that requires a complete disassembly of the dash an steering column"

    Anonymous, NC (2017 Jeep Grand Cherokee Limited 5.7-L V8)
    Refrigerant leaks

    "It was behind the dash. Had to take whole dash out to fix. It was covered under warranty."

    Anonymous, CA (2017 Jeep Grand Cherokee Limited 5.7-L V8)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen goes blank

    "Display screen freezes up and will not respond to touch. It does not turn on at all when starting the car on occasion. I have to shut off the vehicle and start it back up. Satellite radio cuts in and out as well."

    Anonymous A., ID (2017 Jeep Grand Cherokee Limited 5.7-L V8)
    Phone pairing (e.g., Bluetooth)

    "There are times when pairing takes forever, 5 to 10 minutes. Most of the time its seamless and it pairs in 30 seconds"

    Anonymous, TX (2017 Jeep Grand Cherokee Limited 3.6-L V6)
    Radio

    "Changes radio station by itself, there was a period when the radio would change stations on its own every day. I thought it could be me, the way I hold steering wheel but I paid close attention then, it was radio doing it on its own"

    Anonymous, TX (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Powertrain cooling leaks

    "Sound under driver side front."

    Anonymous, PA (2017 Jeep Grand Cherokee SRT 3.6-L V6)
    Squeaks or rattles

    "Smell antifreeze don't see a leak."

    Anonymous, PA (2017 Jeep Grand Cherokee SRT 3.6-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Spark plugs or wires failure

    "had to have plugs replaced, also coils. it was expensive, but it was worth it, when the plugs were missing, my mpg was down, since the repair, gas is better, and the ride is better."

    Anonymous, PA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Difficult to fill up gas tank

    "Unless you turn the nozzle upside down you cant fil the tank without repeated stops of the kick off"

    Anonymous, NC (2017 Jeep Grand Cherokee Limited 5.7-L V8)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Body control module

    "The doors did not lock and there was operational problem with the brakes. It was power control module"

    Anonymous, PA (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Transmission rebuild or replacement

    "4WD Service light came on along with Collision Warning systems disabled. Cost $5000 to repair both issues."

    Anonymous, GA (2017 Jeep Grand Cherokee Summit 5.7-L V8)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Water pump

    "Water pump failed, it's a common part to fail on all cars so no big deal...."

    Anonymous, FL (2017 Jeep Grand Cherokee Limited 5.7-L V8)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Rust

    "The aluminum engine hood panel developed corrosion on the leading edge seam which became unsightly for an otherwise good looking SUV."

    Anonymous, MI (2017 Jeep Grand Cherokee Limited 3.6-L V6)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    2017 SUVs Reliability

    This Car
    vs. Similar Cars
    Reliability History
    * Redesign year
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    22*
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    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA

    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
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    NA
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    Engine Major
    NA
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    NA
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    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    NA
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    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    ENGINE AND ENGINE COOLING
    Jun 08, 2023
    An engine stall can increase the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
    What should you do:
    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V411000
    Potential Number of Units Affected: 80629
    FUEL SYSTEM, DIESEL
    Jun 09, 2022
    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
    Summary:
    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
    What should you do:
    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V406000
    Potential Number of Units Affected: 138645
    ENGINE AND ENGINE COOLING
    Nov 12, 2020
    Combustion in the intake manifold can increase the risk of a fire.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
    What should you do:
    FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V699000
    Potential Number of Units Affected: 28884
    ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
    May 17, 2018
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
    What should you do:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V332000
    Potential Number of Units Affected: 4815661
    ENGINE AND ENGINE COOLING
    Oct 19, 2017
    A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
    Summary:
    Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
    What should you do:
    ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17E061000
    Potential Number of Units Affected: 99
    EQUIPMENT
    Sep 23, 2016
    If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.
    Summary:
    Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.
    What should you do:
    Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V686000
    Potential Number of Units Affected: 100
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