Jeep Grand Cherokee

""I had to replace the entire unit, $2000""

"It happened as the back was peeling off the inside of the touchscreen. I replaced the screen and radio with an aftermarket product."

"The info system quit working completely and had to be replaced. I never purchase extended warranty on products but I did for the jeep and the unit was replaced under warranty."

""Its start out with delamination and eventually it will stop working, had to replace the unit it was 800.00""

"At around 50k miles the head unit display started delaminating and at around 55k miles it started randomly selecting soft bottoms on the screen every second or two making the head unit completely unusable. Jeep Cares will not pay to repair this even though it's a known issue and occurred at only 50k miles. Completely unacceptable for the highest trim of their flagship vehicle at the time (2018 Grand Cherokee SRT)."

""screen delamination, freezes.Cant use HVAC system, radio, nav, etc,,,,, causes distracted driving trying to adjust temp......""

"The screen display start fading away after"

"The touch screen separated, and bubbles appeared. The touch sensitivity was lost."

"Navigation has lost its location awareness. It thinks we are in the middle of a lake in another state."

""The display/touch screen which controls the infotainment, navigation, and many other functions delaminated. This resulted in constant, random, phantom touch commands making the function it controlled unavailable or worse randomly functioning. In my opinion the is should not have failed. There are hundreds of internet discussions about the screen failing. I asked Stellantis for a good will replacement and after many phone calls and wasting about 6 hours of my time they refused to help me. The repair cost quoted was $1800. I will never buy another Stellantis product. They (pardon) suck. I purchased and self installed a 3rd party replacement part at reduced cost. Remarkably it worked.""

"Cold weather affected auto pairing"

"Would change stations on its own. Also would change climate settings. Compass did not work."

"Drive shifter has been a problem over the past two years. It should have been repaired by the dealship but they will not pay for it."

"I believe this was a problem when I first purchased the Jeep. We did have it serviced around 2 to 3 years ago where we had to put out over $400 to have the refrigerant refilled. They claim they did not find a leak. I will be contacting Jeep Cares to address this issue. I do not think I should have to pay to have the refrigerant refilled again. I think it is the responsibility to find where the leak is and fix it."

"Refrigerant added to system. Refrigerant pump down and additional hcfc 134a added"

"Twice lost AC from leak"

"The air conditioner failed at 55k miles. It no longer cools and creates a hissing noise under the dash. This is another known low mileage issue on the Grand Cherokee."

"Radiator Leak. Forced to replace radiator and related components (hoses, thermostat, etc.)"

""Ride height adjuster failed. While still drivable, it took the dealer about 3 months to get the right part.""

"The oil pan had to be replaced because there was a crack in it and it had a leak"

""Vehicle came with a Sirius radio. Less then 2 years, a sticky substance came out of the bottom of radio and ran down dashboard. Dealer said "glue" used by Sirius melted in some vehicles; especially in the South's hot climate. Sirius was contacted. End result was Sirius provided a new radio and paid Dealer install costs. It was an inconvenent as had to take vehicle into Dealer at least 3 times and be without vehicle. However, have not had a problem with radio since.""