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We expect the 2025 Grand Cherokee will be less reliable than the average new car. This prediction is based on data from 2022, 2023, and 2024 models.
The Reliability score is based on our latest subscriber survey of 2021 Jeep Grand Cherokee owners. The owner comments describe problems respondents experienced with this vehicle.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
"The water pump started leaking coolant enough that you could smell coolant if standing outside. The leak was not large enough that puddles were forming."
Anonymous, FL (2021 Jeep Grand Cherokee Limited 3.6-L V6)"Rattling in the ceiling over the back seat."
Anonymous, AZ (2021 Jeep Grand Cherokee Limited 5.7-L V8)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"Google search, soft reset of the screen."
Anonymous, LA (2021 Jeep Grand Cherokee Laredo 3.6-L V6)"The system randomly wont connect with my phone, for calls and radio"
Anonymous, TX (2021 Jeep Grand Cherokee Limited 3.6-L V6)Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
"The vehicles allows water entry everytime it rains and the path of the water shorts the electrical system and battery before creating a pool of water on floor of passenger side that is so much it can be bailed out"
Anonymous A., CA (2021 Jeep Grand Cherokee Trailhawk 5.7-L V8)Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
"Interior is black. In the summer months, the interior panels warped. Got them replaced under warranty. Now, I try to keep the windows open when the Jeep is outside in the sun."
Anonymous, CT (2021 Jeep Grand Cherokee Laredo 3.6-L V6)Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
"Brakes are very grabby, Especially when cold."
Anonymous, NE (2021 Jeep Grand Cherokee Limited 3.6-L V6)AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
"The system is poorly designed. Not enough vents to properly cool the car."
Anonymous, TX (2021 Jeep Grand Cherokee Limited 3.6-L V6)Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
"Vehicle leaks, allowing water entry anytime it rains on the passenger side resulting in pooling water [as much as 1/2 inch] on floors on passenger side. However as the water travels into the vehicle it shorts the electrical system."
Anonymous A., CA (2021 Jeep Grand Cherokee Trailhawk 5.7-L V8)