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    Kia Sorento

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Sorento will have about average reliability when compared to the average new car. This prediction is based on data from 2022 and 2023 models, and the Kia brand score.

    The 2012 Kia Sorento has been recalled 5 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2012 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "It stopped working."

    Anonymous, FL (2012 Kia Sorento EX 2.4-L 4 Cyl)
    CD player

    "CD player stopped working, they said they don't replace them."

    Anonymous A., FL (2012 Kia Sorento EX 2.4-L 4 Cyl)
    In-dash navigation system (GPS)

    "In 2012, the year I purchased the car, it was the last year Kia made available updates for it's navigation system. It's only accurate for the year 2012. If a new road or address appeared in 2013 it isn't shown on the unit. There is no way to update it."

    Anonymous A., FL (2012 Kia Sorento EX 3.5-L V6)
    Steering wheel controls

    "Since purchase the volume controls have never worked."

    Anonymous A., CA (2012 Kia Sorento EX 2.4-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "The engine died and was under a recall. Since I bought the car there have been at least5 to 6 recalls. They made me pay for the parts to put in what I thought was a new engine, only to find out it was remanufactored . Now I have another recall saying I can't park the car in my garage because it might catch on fire. Whatever happened to the lemon law???"

    Anonymous A., FL (2012 Kia Sorento EX 2.4-L 4 Cyl)
    Head gasket

    "Approx.in Sept.of 2023 as I was driving in a traffic jam, I heard a bubbling sound coming from the engine bay; after checking, the coolant reservoir had a milky substance which my mechanic identified as a mix oil & coolant due to a busted head gasket."

    Anonymous A., PR (2012 Kia Sorento SX 2.4-L 4 Cyl)
    Other major engine problem

    "I received a letter from the manufacturer to not park my vehicle in the garage or next to any other vehicle in case of fire."

    Anonymous A., CA (2012 Kia Sorento EX 2.4-L 4 Cyl)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Alignment

    "Car jumps back and forth on roads or highways."

    Anonymous A., PA (2012 Kia Sorento 3.5-L V6)
    Power steering

    "sluggish response to steering wheel input"

    Anonymous A., FL (2012 Kia Sorento 2.4-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Other climate system problem

    "Air conditioner blowing hot air. Started March 24 continued every day until it was fixed in April."

    Anonymous, FL (2012 Kia Sorento LX 3.5-L V6)

    "See previous comment about cooling."

    Anonymous A., FL (2012 Kia Sorento EX 3.5-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Headlights

    "Had to replace low beam head light wiring harness twice."

    Anonymous A., TN (2012 Kia Sorento LX 3.5-L V6)
    Keyless entry

    "Constant key fob issues. Replace battery and key fob works for a couple of months but then it will be hard to open doors and vehicle will only start if key fob is put into slot. The same issue happens with 2 separate key fobs."

    Anonymous, ON (2012 Kia Sorento LX 3.5-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "The catalytic converter wore out at the connection to a pipe on the engine side. This resulted in an expensive repair with the replacement of the catalytic converter and adjoining pipes."

    Anonymous, ON (2012 Kia Sorento LX 3.5-L V6)
    Other exhaust system problem

    "Problem started in December 23. Was repaired January 2024"

    Anonymous, FL (2012 Kia Sorento LX 3.5-L V6)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel injection system

    "6 mos ago I checked oil and it has the smell of gas"

    Anonymous A., PA (2012 Kia Sorento 3.5-L V6)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Problem(s) fueling the tank

    "When I try to put gas in the tank, the hose clicks off every 1/3 of a gallon. I have to pull the hose out and restart filling over and over and over. They recently said its a blocked filter. One has been ordered."

    Anonymous, HI (2012 Kia Sorento LX 2.4-L 4 Cyl)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Windows

    "Had to replace ignition cylinder on steering column and drivers door lock cylinder. Had to replace climate control panel."

    Anonymous A., TN (2012 Kia Sorento LX 3.5-L V6)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Cooling fan

    "I noticed an erratic behavior on the temperature gauge; to make a long story short, I was given a free cooling fan by the local KIA Dealer!"

    Anonymous A., PR (2012 Kia Sorento SX 2.4-L 4 Cyl)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    2012 SUVs Reliability

    This Car
    vs. Similar Cars

    Kia vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
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    NA
    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
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    Engine Major
    NA
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    NA
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    Engine Minor
    NA
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    Engine Cooling
    NA
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    NA
    NA
    NA
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    NA
    Engine Electrical
    NA
    NA
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    NA
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    Transmission Major
    NA
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    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
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    Drive System
    NA
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    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
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    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    SERVICE BRAKES, HYDRAULIC
    Sep 25, 2023
    An engine compartment fire while parked or driving can increase the risk of injury.
    Summary:
    Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
    What should you do:
    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V652000
    Potential Number of Units Affected: 1730192
    ENGINE
    Dec 02, 2020
    An engine compartment fire increases the risk of injury.
    Summary:
    Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
    What should you do:
    Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V750000
    Potential Number of Units Affected: 294756
    ENGINE, FUEL SYSTEM, GASOLINE
    Dec 19, 2018
    A fuel leak in the presence of an ignition source can increase the risk of a fire.
    Summary:
    Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
    What should you do:
    Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 18V907000
    Potential Number of Units Affected: 71653
    ENGINE AND ENGINE COOLING
    Mar 31, 2017
    Bearing wear may result in the engine seizing, increasing the risk of a crash.
    Summary:
    Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
    What should you do:
    Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V224000
    Potential Number of Units Affected: 618160
    POWER TRAIN
    Oct 06, 2015
    Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
    Summary:
    Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
    What should you do:
    Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V626000
    Potential Number of Units Affected: 377062
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