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We expect the 2025 Sorento will have about average reliability when compared to the average new car. This prediction is based on data from 2022 and 2023 models, and the Kia brand score.
The Reliability score is based on our latest subscriber survey of 2020 Kia Sorento owners. The owner comments describe problems respondents experienced with this vehicle.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
"Trailer hitch had a recall because of wiring problem and possible fire. No down time"
Anonymous, WI (2020 Kia Sorento EX 3.3-L V6)"Oil pan cracked but under warranty"
Anonymous, PA (2020 Kia Sorento LX 3.3-L V6)"The windshield was defective and hazy seeing out of it"
Anonymous, FL (2020 Kia Sorento EX 3.3-L V6)"Tire was causing shimmy."
Anonymous A., ON (2020 Kia Sorento LX 2.4-L 4 Cyl)Transmission rebuild or replacement, torque converter, premature clutch replacement.
"Our warning light went on, I had it tested at auto one and the report came back saying that something is wrong with the transmission. I had it checked at the dealership and it was shot."
Anonymous, UT (2020 Kia Sorento EX 3.3-L V6)"Purchased 09.2020. 1st transmission remanufactured replacement 11.2021. 2nd transmission replacement 07.2022. Replaced with new transmission. No trouble since."
Anonymous, PA (2020 Kia Sorento S 3.3-L V6)Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
"Tire wear uneven even after alignment and wheel bearing replacement"
Anonymous, ME (2020 Kia Sorento EX 3.3-L V6)"Car made a noise, brought it in and was told it needed a wheel bearing"
Anonymous, ME (2020 Kia Sorento EX 3.3-L V6)Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
"The road noise from the original set of tires was terrible. Loud inside the car. A new set of Michelin tires helped a lot but it is still not quite."
Anonymous A., GA (2020 Kia Sorento 2.4-L 4 Cyl)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"Was 2 year problem that was reported but dealer couldnt get replacement"
Anonymous, PA (2020 Kia Sorento SX 3.3-L V6)Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
"I noticed oil in the parking spot and took it in and was told it was a cracked oil pan that needed replacing"
Anonymous, WA (2020 Kia Sorento LX 2.4-L 4 Cyl)Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
"Acceleration problem that was replaced once correctly diagnosed"
Anonymous, PA (2020 Kia Sorento SX 3.3-L V6)AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
"The Panoramic roof has failed. It started opening and closing very slowly, and stopped partially open. It took 3 days to periodically try operating the roof to slowly get it to close completely. This one of the main features that I wanted this vehicle. Not able to use. too expensive to repair and not covered by any extended warranty policies."
Anonymous, LA (2020 Kia Sorento LX 3.3-L V6)