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    Kia Soul

    EPA MPG: 26 mpg

    RECALL ALERT:
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 Soul will have about average reliability when compared to the average new car. This prediction is based on data from 2022, 2023, and 2024 models and the Kia brand score.

    The 2014 Kia Soul has been recalled 5 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Kia Soul owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "It has come up as needing replacing with less than 95,000 miles and regular maintenance services."

    Anonymous, AL (2014 Kia Soul Base 1.6-L 4 Cyl)

    "This model year had a recall for the catalytic converter, but my VIN wasn't covered. The problem was diagnosed by code three years before things got so bad that I had to eventually replace the CC at personal expense ($3000)."

    Anonymous, TX (2014 Kia Soul Base 1.6-L 4 Cyl)

    "The catalytic converter failed 2 times in 12 months and had to be replaced"

    Anonymous, CA (2014 Kia Soul Base 1.6-L 4 Cyl)

    "Catalytic converter is clogged due to oil burning in engine. Loss of power and fuel efficiency. Leak in exhaust"

    Anonymous, BC (2014 Kia Soul Plus 2.0-L 4 Cyl)

    "Dealer supposedly replaced catalytic converter, less than a year later car went into limp mode, took to independent service tech, after diagnostic testing determined catalytic was never replaced, had entire exhaust replaced, less than year catalytic converter was replaced again"

    Anonymous, WI (2014 Kia Soul Plus 2.0-L 4 Cyl)
    Other/unsure

    "Trouble with vehicle starting. Replaced battery twice ans other items, until they found that the previous owner had spilled soda under the driver's seat shorting out some wires They replaced the issue and it's been fine since."

    Anonymous, NY (2014 Kia Soul Unsure)

    "To easy to steal, has been broken into twice this past year. Other than that, I love this car, but the insurance has gone up on it and Im afraid that I might be dropped from coverage."

    Anonymous A., NY (2014 Kia Soul Base 1.6-L 4 Cyl)

    "The theft flaw in the Kia Soul exposed and disseminated on TikTock led to issues with insuring the vehicle, required a system update, and increased risks of break-ins and theft."

    Anonymous, VA (2014 Kia Soul)

    "I'm not exactly sure what was wrong with the car but it shuddered, would not run, and the spark plugs were involved, they were burned out"

    Anonymous, CT (2014 Kia Soul Exclaim 2.0-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "Internal oli leak requiring oil needing to be topped off regularly. Someone told me these cars burn oil. Come to find out it was internally leaking oil which ultimately damaged the catalytic converter"

    Anonymous A., (2014 Kia Soul Plus 2.0-L 4 Cyl)

    "The car lost power and engine failed. Kia first replaced the serpentine belt but that did not fix the problem, then did an engine rebuild. They said it was because I did not change the oil consistently at the same time - e.g. sometimes I did it at 4,000 miles and sometimes at 5,000 miles even though the synthetic oil said it would go up to 7,000. I still do not understand - I never went longer than the oil change said I could go but they said that now I have to always change the oil at 4,000 - never earlier or later. I had to pay $5,000 but they paid the rest and they paid for my loaner /rental new car off the lot while they had it for 6 weeks (which was huge). It was not under warranty at the time - it had just gone off. That part felt fair but the whole failing was crazy. Overall the car is okay, it just isn't as good as my last car. But, I got it from a family member for a good price so I really can't complain."

    Anonymous, WA (2014 Kia Soul Plus)

    "Complete engine failure due to manufacturing defect. Engine ran out of oil with no warning and caused significant damage requiring replacement @ 137K Kilometers. Kia Canada replaced the engine under warranty. All we had to pay was labour. About $800. Kia stepped up to replace the engine as this was a issue resulting in over 300k failures for the 2014 models."

    Anonymous, BC (2014 Kia Soul Exclaim 2.0-L 4 Cyl)

    "Engine locked up. Kia knows they have a barring problem. Kia isn't a company that stands behind their products, would not pay for new engine. Fed Gov got involved, sent them my documents, they say Kia will be forced to pay for the engine when everything is worked out in courts - has been over a year. Is this guy buying another Kia? Yah right."

    Anonymous A., NJ (2014 Kia Soul Exclaim 2.0-L 4 Cyl)

    "Engine was making noise and burning oil. only had 150,400 miles on it. took it to the dealership and it turns out that the engine was under a recall and they replaced it at no cost to me."

    Anonymous, GA (2014 Kia Soul Plus 2.0-L 4 Cyl)
    Timing belt or chain

    "This event is related to the other."

    Anonymous, WA (2014 Kia Soul Plus)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Engine computer

    "This was a software issue that was corrected by Kia through a recall notice. The car would go into "limp mode" not allowing it to go over 20kph. Kia install new software to correct the problem."

    Anonymous, BC (2014 Kia Soul Exclaim 2.0-L 4 Cyl)
    Oil leaks

    "I had to have the oil topped off nearly every 1000 miles for about 3 months before I realized it was still under the 100,000 mile warranty. It took Kia 6 weeks to decide it was under warranty and repair it"

    Anonymous A., (2014 Kia Soul Plus 2.0-L 4 Cyl)
    Other minor engine problem

    "Misfire on cylinder one. Exhaust system overheated and began to melt rear bumper where exhaust tip is located"

    Anonymous, BC (2014 Kia Soul Plus 2.0-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Pulsation or vibration

    "Please see previous entry for explanation."

    Anonymous, (2014 Kia Soul Plus 1.6-L 4 Cyl)
    Rotors

    "I feel my experience started out of nowhere! I drove home from work, then as driving to work the next morning, I had no brakes! I tried to drive out of the neighborhood, but you could hear scraping of metal, and I needed to stop trying to drive."

    Anonymous, (2014 Kia Soul Plus 1.6-L 4 Cyl)
    Squeaking

    "The brakes started squeaking about 50 miles before we took the vehicle in for service."

    Anonymous, MI (2014 Kia Soul Base 1.6-L 4 Cyl)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    "Battery wasn't charging well. Replace battery. Tech noted alternator wasn't outputting enough power to charge property, had it replaced."

    Anonymous A., AZ (2014 Kia Soul Exclaim 2.0-L 4 Cyl)

    "the unit was regulating below the required voltage and eventually the battery would be to dead to start the car if you turned off the engine. Don't have an estimate of how long that took, didn't care to find out once I realized what the problem was."

    Anonymous A., FL (2014 Kia Soul Plus 2.0-L 4 Cyl)

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Tie rods

    "Every time I bring my vehicle in for maintenance, I have them check for any potential problems. I was told the tie-rods would need replacing in around six months. So, I scheduled an appointment to have them replaced."

    Anonymous, NY (2014 Kia Soul Exclaim)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Gear selector or linkage

    "It was almost impossible to shift from park when on a decline/incline. Transmission was replaced by Kia."

    Anonymous, AL (2014 Kia Soul Base 1.6-L 4 Cyl)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel pump

    "This is the 3rd fuel pump since 2015"

    Anonymous, MI (2014 Kia Soul Base 1.6-L 4 Cyl)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "Started when the car was new. Noise is intermittent. Its a rattler. Is most pronounced when a passenger is in the car. Dealer said it could not be fixed"

    Anonymous A., MD (2014 Kia Soul 1.6-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Other in-car electronics problem

    "Check engine light comes on and then turns off"

    Anonymous A., MD (2014 Kia Soul 1.6-L 4 Cyl)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Alternator

    "Engine would not start Oct. 30. 2023. Alternator replaced within 2 days by auto care centre."

    Anonymous, MB (2014 Kia Soul 2.0-L 4 Cyl)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    2014 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Kia vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    09
    10*
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    14*
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    Overall Reliability Verdict
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    Engine Major
    NA
    NA
    Engine Minor
    NA
    NA
    Engine Cooling
    NA
    NA
    Engine Electrical
    NA
    NA
    Transmission Major
    NA
    NA
    Transmission Minor
    NA
    NA
    Drive System
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    Exhaust
    NA
    NA
    Steering and Suspension
    NA
    NA
    Brakes
    NA
    NA
    Climate System
    NA
    NA
    Build Quality
    NA
    NA
    Electrical Accessories
    NA
    NA
    Body Hardware
    NA
    NA
    Paint/Trim
    NA
    NA
    Noises/Leaks
    NA
    NA
    In-car Electronics
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    AIR BAGS
    Feb 18, 2022
    Front air bags that do not deploy as intended can increase the risk of injury in a crash.
    Summary:
    Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
    What should you do:
    Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V096000
    Potential Number of Units Affected: 128280
    ENGINE
    Dec 02, 2020
    An engine compartment fire increases the risk of injury.
    Summary:
    Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
    What should you do:
    Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V750000
    Potential Number of Units Affected: 294756
    ENGINE, ENGINE AND ENGINE COOLING
    Feb 22, 2019
    Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
    Summary:
    Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
    What should you do:
    Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V120000
    Potential Number of Units Affected: 378967
    STEERING
    Sep 29, 2017
    If the pinion gear separates, steering will be lost, increasing the risk of a crash.
    Summary:
    Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
    What should you do:
    Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V608000
    Potential Number of Units Affected: 342381
    VEHICLE SPEED CONTROL
    Mar 02, 2015
    If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
    Summary:
    Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
    What should you do:
    Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V123000
    Potential Number of Units Affected: 208858
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