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    GREEN CHOICE

    Lexus NX Hybrid

    EPA MPG: 39 mpg

    Reliability

    Overall Reliability

    We expect the 2025 NX Hybrid will be more reliable than the average new car. This prediction is based on data from 2022, 2023, and 2024 models.

    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2022 Lexus NX Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "Battery died leaving me unable to enter the car (i.e., keyless entry doesn't work when the battery is dead). The key was inside the car so I couldn't access it. I had to get a second physical key from home (this was a multiple hour process where I was stuck in the open on the roof of a hospital parking structure in 90+ degree temperatures. AAA had been engaged but could do nothing without the key because the battery is in the trunk, hence inaccessible when the car was locked. When I got the car to Lexus, they (1) replaced the battery and (2) told me I "didn't drive the car enough." I'm 76 years old, so I don't drive a lot, but when purchasing the vehical I was never informed there was a minimum-daily-driving requirement. (This was the second time the car stranded me in a year)."

    Anonymous A., TN (2022 Lexus NX Hybrid 450h+ 2.5-L 4 Cyl hybrid)

    "Lost all electrical power. Would not jump start"

    Anonymous A., OH (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    Keyless entry

    "Failure to recognize key, and failure to start using backup procedure recommended in manual"

    Anonymous, PA (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    "On 2 occasions on the especially cold days this winter all the door locks froze and entry into the vehicle using either the remote or the door sensor buttons was not possible. We finally got the drivers door to open. Lexus had no previous report of this issue and offered no backup option for opening the car."

    Anonymous, VA (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    "I already explained how Keyless entry didn't work when the battery died. However, even the entry by a physical key was whatever the opposite of 'intuitive' is. That is, even with the physical key (which was hard to find, embedded as it was in the keyless fob or in the card associated with the Lexus) there was a special 'trick' associated with opening the door. I was told by the Lexus people to look at YouTube videos to figure it out. (Again - I was standing on the roof of a parking structure in 90+ degree heat). The AAA guy, who was knowledgeable and very helpful, didn't know how to remove the cover on the handle that hid access to the keyhole."

    Anonymous A., TN (2022 Lexus NX Hybrid 450h+ 2.5-L 4 Cyl hybrid)
    Wireless charging pad

    "We have found the pad to be ineffective in charging."

    Anonymous, VA (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "Does not always connect. Need to shut down can and restart"

    Anonymous A., OH (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    Other in-car electronics problem

    "When I enter the car if my partner had previously driven it and logged in, it does not recognize me and I have to enter my password. Even then it sometimes does not connect to my android phone in bluetooth, and does not start android auto. Lexus is telling me that having two users with their own passwords is something that the Lexus car cannot make work properly. The digital key application only became usable in early 2024. On top of this, on starting the car it takes a long time to get everything connected and working, and sometimes requires multiple restarts to make it all work properly."

    Anonymous, BC (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    Phone pairing (e.g., Bluetooth)

    "When starting the car it is maybe 50% of the time that it connects immediately to my phone in bluetooth. If it doesnt I either have to manually ask the car app to connect, or sometimes restart the car more than once to get it connected. My phone is an android (Samsung) and seems harder to connect than my partners apple phone."

    Anonymous, BC (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Fuel door or charge port door

    "The fuel door wouldn't open when pushing the fuel door button from inside the car. It seemed jammed. The dealership changed it under warranty stating that it was a common issue they were aware of."

    Anonymous A., ON (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "The paint quality doesn't seem to be of high quality as I have noticed some orange peel and the paint at corners of the bumper or the front bumper seem to be inconsistent."

    Anonymous A., ON (2022 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2022 SUVs Reliability

    This Car
    vs. Similar Cars

    Lexus vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    Electric Motor
    NA
    NA
    NA
    NA
    NA
    EV Battery
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
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