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    Lexus NX Hybrid

    EPA MPG: 39 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 NX Hybrid will be more reliable than the average new car. This prediction is based on data from 2022, 2023, and 2024 models.

    The 2024 Lexus NX Hybrid has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2024 Lexus NX Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Apple CarPlay

    "This car shouldnt be sold to seniors without the technical skills of a 20 something."

    Anonymous, CA (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    "Sometimes the system wouldnt allow Carplay to function."

    Anonymous, NJ (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    Display screen freezes up

    "Problem not resolved. Navigation freezes and needs restarting. Hey Lexus has voice problems as well."

    Anonymous A., CA (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    External music device interface (e.g., smart phone, MP3 player)

    "Doesnt have CD player. Music has to run through IPhone and I dont have music on my phone. I just use the radio."

    Anonymous, CA (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    Other in-car electronics problem

    "Hey Lexus no longer asks "what do you want to do?""

    Anonymous A., CA (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    Phone pairing (e.g., Bluetooth)

    "Simply wouldnt pair with different phones in car."

    Anonymous, NJ (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "The non-hybrid battery ailed at 3 months rendering the car inoperable"

    Anonymous, TX (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    "The interior lighting is almost non existent. Specifically, it is hard to see the control panel information, such as speed, fuel amt, etc. even though the brightness is set all the way up. When the headlights are on it is fine, only when the headlights are not on is it a problem. Also, the Park light is not on until I press it. So when I pull into a dark garage, I have to run my finger down the paddle and find the P button by brail. That is not acceptable in my opinion. I told the service man that at the Lexus dealer and he told me they hear about that a lot."

    Anonymous A., CA (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "Something was loose and they had to tighten it"

    Anonymous, FL (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    "The camera was rattling. They replaced it"

    Anonymous, FL (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel gauge/sender

    "Loose connections caused all the problems"

    Anonymous, GA (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Problem(s) fueling the tank

    "Loose connection caused the problems"

    Anonymous, GA (2024 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    2024 SUVs Reliability

    This Car
    vs. Similar Cars

    Lexus vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict
    NA
    NA
    NA
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    NA
    Electric Motor
    NA
    NA
    NA
    NA
    NA
    EV Battery
    NA
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    NA
    Steering and Suspension
    NA
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    SEATS
    Jun 27, 2024
    A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
    What should you do:
    Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 19, 2024. A second notice will be sent once the final remedy is available. The final remedy is anticipated, phase 1 planned for late November 2024 and phase 2, January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V482000
    Potential Number of Units Affected: 11418
    AIR BAGS, STEERING
    Jul 12, 2023
    A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    What should you do:
    Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V480000
    Potential Number of Units Affected: 152927
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