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    Lexus NX Hybrid

    EPA MPG: 39 mpg

    RECALL ALERT:
    There are 3 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2025 NX Hybrid is more reliable than other cars from the same model year.

    The 2025 Lexus NX Hybrid has been recalled 3 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2025 Lexus NX Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Too much technology !"

    Anonymous, ON (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    ""The rear liftgate would not open automatically, the latch was misaligned and the dealer was able to fix it""

    Anonymous A., AZ (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    "The rear hatch switch is not firmly affixed to the rear hatch."

    Anonymous, CA (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    "Trunk rubber seal parted from frame after about 3 months - Lexus agreed to honor warranty only after discussion and negotiation."

    Anonymous, WA (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    12V battery

    "New car less than 50 miles 12v battery had a bad cell and had to be replaced."

    Anonymous A., PA (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)
    Keyless entry

    "Door would not open, had to have the door actuator had to be replaced"

    Anonymous, MA (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Hardware replacement

    ""All of the problems I checked off were due to the main infotainment screen display becoming intermittent. It happened after we owned the car for two months. The Lexus service department took the car as soon as we alerted them to the problem and were able to quickly diagnose the problem. However, it took 3 weeks to get a replacement infotainment module! Once the new module came in it was installed quickly.""

    Anonymous A., CA (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Seals and/or weather-stripping

    ""The rubber gaskets around the doors seem to have not been designed to be in the best location. Snow, slush, mud and dirt come in under the door edges and collect above the rocker panels and on the inside-lower portion of the door. When getting in/out of the car, it is very easy to get this "muck" on our pants legs. The dealership's service department has been made aware of this situation, and they have admitted to receiving LOTS of complaints about this same problem. There is nothing that can be done to correct the current situation, but it is definitely something the manufacturer needs to change in their future design.""

    Anonymous A., OH (2025 Lexus NX Hybrid 350h 2.5-L 4 Cyl hybrid)

    EV Battery

    Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2025 SUVs Reliability

    This Car
    vs. Similar Cars

    Lexus vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    01
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    09
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    15*
    16
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    22*
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    25
    Overall Reliability Verdict
    NA
    NA
    NA

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    Electric Motor
    NA
    NA
    NA
    NA
    EV Battery
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    BACK OVER PREVENTION
    Oct 30, 2025
    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
    What should you do:
    Dealers will update the parking assist software, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed December 16, 2025. Additional letters will be sent once the final remedy is available. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
    For more information:
    NHTSA CAMPAIGN ID Number: 25V744000
    Potential Number of Units Affected: 1024407
    SEAT BELTS
    Feb 06, 2025
    A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
    What should you do:
    Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 25V059000
    Potential Number of Units Affected: 40922
    SEATS
    Jun 27, 2024
    A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
    What should you do:
    Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 24V482000
    Potential Number of Units Affected: 11418
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