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GREEN CHOICE
The 2025 NX Plug-in Hybrid is less reliable than other cars from the same model year.
The Reliability score is based on our latest subscriber survey of 2025 Lexus NX Plug-in Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.
AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
"The car has spent most of its time since purchase in the shop because of refrigerant leaks. I have requested a buyback."
Anonymous, CA (2025 Lexus NX Plug-in Hybrid 450h+ 2.5-L 4 Cyl plug-in hybrid)Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
"12 volt battery drained"
Anonymous A., NY (2025 Lexus NX Plug-in Hybrid 450h+ 2.5-L 4 Cyl plug-in hybrid)"Keyless key battery died yet I had no warning of low battery (if there was one Im not sure where to find it) Unable to call road assist as vehicle was locked Unable to use the physical key of remote due to ice in the drivers handle. A young man stopped to help after an hour of my trying"
Anonymous, NC (2025 Lexus NX Plug-in Hybrid 450h+ 2.5-L 4 Cyl plug-in hybrid)Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
"The suv has terrible body lean, if I brake hard the suv is not stable"
Anonymous, CA (2025 Lexus NX Plug-in Hybrid 450h+ 2.5-L 4 Cyl plug-in hybrid)Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
""The driver's side door handle was creaking. The dealer gaslighted me at first but after I complained to Lexus' Customer Experience Line, they addressed the problem and ordered me a new door handle. They replaced it and the creak finally stopped.""
Anonymous, MA (2025 Lexus NX Plug-in Hybrid 450h+ 2.5-L 4 Cyl plug-in hybrid)Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"Sometimes Siri doesn't respond to verbal commands when the phone is paired with the car's Bluetooth system."
Anonymous, MA (2025 Lexus NX Plug-in Hybrid 450h+ 2.5-L 4 Cyl plug-in hybrid)Electric/hybrid battery pack failure, replacement or malfunction, or cooling.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Electric drive failure, replacement or malfunction.
Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
Transmission rebuild or replacement, torque converter, premature clutch replacement.
Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
"Had a bad seal that made a loud flapping sound when heat turned on"
Anonymous, MD (2025 Lexus NX Plug-in Hybrid 450h+ 2.5-L 4 Cyl plug-in hybrid)