Lexus RX Hybrid

"Roadside service did not jump start correctly and damaged the electrical system thus needing to replace some electrical components"

"Unknown to me and to the Tech at Lexus. My 12v battery was faulty and not able to keep a proper charge. So on short trips, the battery would get low and then due to internal settings on the Center In Dash Monitor, the power supplied by the battery were too LOW, so the Monitor would go blank as an internal safety feature. Causing a host of other issues as i was unable to access a lot of car controls and entrainment, travel and comfort controls"

"The battery is in the trunk and is too small. It only sometimes gets a chance to charge properly and never gets a chance to warm up in winter. I had to buy a battery charger so the charge is high enough to prevent freezing. When I attach the charger, it usually indicates less than 50% charge. We live in Alberta. The car's electric system is not adequate for a cold winter environment. I would never buy another Lexus with this setup."

"It took 3 trips to the dealer before they replaced the whole unit"

"Randomly, when restarting the car after a SHORT drive somewhere (groceries, dog park). My center in dash display monitor would go totally blank and would not reset. So I was unable to use the cars temperature control system, Heated or cooled seats, Rear backup camera, any of the cars camera displays were not able to be shown, No Entertainment systems (radio, satellite radio, etc.) No Car display settings, alarms or control settings were accessible. No Travel or trip GPS systems were accessible. No Apple Car Play or other phone related services could not display or work. So I was able to drive the car but not very safely and would take it to the dealer where they were able to reset the screen. But did not know what was causing the failure for the first 6 months. Then they requested I leave it over night so they could run a lot of extra test and see what it was like in the morning. After having it happen to the tech at the dealership the next day. They discovered I had a Faulty 12V car battery which was causing all of these screen failures. Upon replacing the battery I have not had once incident since"

"It took 3 trips to the dealer to get it replaced."

"It was totaled in an accident"

"The rear trunk latch would not work. Kept a dog in a carrier in the trunk when traveling and it was impossible to retrieve the dog without lid opening. This happened on three different occasions. Each time it was taken to Lexus of Tucson for repair. This week the problem re-occurred (this will be the 4th time) and it has not yet been taken in for repair. This is a safety hazard."

"Maximum gallons of gas pumped in car has never exceded 11.5 gallons when gas light is on and indicates 18 miles to empty.17 fallon tank."