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Mazda 5

EPA MPG: 24 mpg
Average Retail Price
$4,975 - $5,875

RECALL ALERT:
There is 1 recall on this vehicle. Learn More.

Reliability

Overall Reliability
/ 100

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

The 2012 Mazda 5 has been recalled 1 time by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
/ 5
Common Trouble Spot
/ 5

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Mazda 5 owners. The owner comments describe problems respondents experienced with this vehicle.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

/ 5

What Owners Say

Oil leaks

"Valve gasket starting to leak. Will replace soon."

Anonymous A., FL (2012 Mazda 5 Grand Touring 2.5-L 4 Cyl)
Problem(s) fueling the tank

"When fueling, the gas pump doesn't know to stop filling it up and it sometimes overflows."

Anonymous, OH (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

/ 5

What Owners Say

Master cylinder

"while driving at around 25 we went over an unexpected dip in the road at the same time we used the brakes, apparently an "air bubble"? entered the brake line causing the pedal to nearly to the floor. It has slowly come back to near normal. We will be changing out the fluid as a precautopn as the car has over 100K miles. Other than that it's been mostly fine."

Anonymous, CA (2012 Mazda 5 Touring 2.5-L 4 Cyl)
Rotors

"Was found on inspection last November and had rotors replaced"

Anonymous, VA (2012 Mazda 5 Touring 2.5-L 4 Cyl)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

/ 5

What Owners Say

Other/unsure

"The rear left door won't close completely and it keeps killing the battery. We have not gotten this issue resolved yet."

Anonymous, NY (2012 Mazda 5 2.5-L 4 Cyl)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

/ 5

What Owners Say

Other electrical system problem

"The rear tailgate actuator broke. Unable to open the rear from the outside, had to remove a panel to get to the manual release. Dealer repaired, went out again under warranty."

Anonymous, IN (2012 Mazda 5 Touring 2.5-L 4 Cyl)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

/ 5

What Owners Say

Shocks or struts

"Struts weak. Shock absorbers noisey."

Anonymous, (2012 Mazda 5 Touring 2.5-L 4 Cyl)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

/ 5

What Owners Say

Transmission computer

"The transmission control unit was not working properly causing car to slam into lower gears and sometimes not shift into higher gears. It happened every time I drove it until I had it fixed about 2 weeks after I purchased it at auction."

Anonymous, CO (2012 Mazda 5 Sport 2.5-L 4 Cyl)

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

/ 5

What Owners Say

Spark plugs or wires failure

"Engine oil was found on the spark plugs due to a leak in the valve cover gasket and new gasket and spark plug seals and spark plugs were required, even though the spark plugs only had 50K wear on them."

Anonymous A., ON (2012 Mazda 5 Touring 2.5-L 4 Cyl)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

/ 5

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

/ 5

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

/ 5

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

/ 5

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

/ 5

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

/ 5

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

/ 5

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

/ 5

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

/ 5

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

/ 5

2012 Minivans & 3-Row SUVs Reliability

This Car
vs. Similar Cars

Mazda vs. Other New Car Brands Reliability

Reliability History
* Redesign year
08
09
10
11
12*
13
14
15
16
17
Overall Reliability Verdict
NA
NA
NA

NA
NA
NA
POTENTIAL TROUBLE SPOTS
Powertrain
NA
NA
NA
NA
NA
NA
Engine Major
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
Engine Electrical
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
Fuel System/Emissions
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
Suspension/Steering
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
Build Quality
NA
NA
NA
NA
NA
NA
Electrical Accessories
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
Noises/Leaks
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
Recalls
PROVIDED BY
STRUCTURE
Sep 06, 2016
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Summary:
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
What should you do:
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V644000
Potential Number of Units Affected: 580455
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