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    Mazda CX-5

    EPA MPG: 26 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 CX-5 will be more reliable than the average new car. This prediction is based on data from 2022, 2023 and 2024 models.

    The 2014 Mazda CX-5 has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Mazda CX-5 owners. The owner comments describe problems respondents experienced with this vehicle.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Ball joints

    "Didn't know there was a problem. Trusted the mechanic."

    Anonymous, GA (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Other steering/suspension problem

    "During maintenance, the mechanic noticed both control arms in the steering system were cracked and needed replacing. It became a safety concern and an unexpected $1300 repair cost."

    Anonymous, CA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "When driving slowly arount turns or on uneven turrain the car makes bumping noises as if something is rubbing together, perhaps on the suspension. A mechanic was unable to determine the source of the problem"

    Anonymous, WA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Lower control arms replace at 106000 mileage. No issues but needed. October 2023."

    Anonymous A., CO (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Shocks or struts

    "Started hearing creaking noises about Mar 2024. Seemed from one quadrant of car when in parking lots, going slow and/or over bumps. One mechanic said COULD be tie rods but they had botched brake job on other vehicle. Creaking noise expanded to all over chassis and heard all the time when driving slow. Another mechanic said it was the struts and it was safe to drive "across country". Had oil changed last week with different mechanic. They inspected car and they explained that it could lead to uneven wear on tires (which are new) and other things. They replaced one suspension control arm & ball joint assembly, front strut & coil spring assembly, rear shocks, and rear brake pads and rotors. Downtime less than a day and half. Just expensive having these large ticket items done all at once. Part of problem is not finding a competent mechanic."

    Anonymous, GA (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "Right rear strut failed."

    Anonymous, MA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Steering wheel vibration

    "It's had a number of issues, including steering wheel vibration and transmission issues. We've had 2+ very expensive repairs in the past two years at different shops. We received different assessments of it each time. It's operating for now."

    Anonymous A., AZ (2014 Mazda CX-5 Sport Unsure)
    Tie rods

    "Found during routine oil change and check over"

    Anonymous, NC (2014 Mazda CX-5 Sport 2.0-L 4 Cyl)
    Wheel bearings

    "Rear wheel bearings, making noise. They were replaced before they failed."

    Anonymous, MA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "Check engine light started coming on in city driving, now more permanent. Code indicates warm-up catalyst fault, will need to replace in order to pass emissions test"

    Anonymous A., IL (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "Exhaust gas leak at the connection point (weld) where the catalyzer is connected to the forward pipe of the exhaust system. Add to replace the entire exhaust system from the manifold to the muffler, when this could been easily repaired if it would have been properly diagnosed."

    Anonymous, QC (2014 Mazda CX-5 Touring 2.0-L 4 Cyl)

    "CC failed based on sensor info. Likely burnt out according to service manager"

    Anonymous, MB (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Other/unsure

    "Sunroof would not close/open"

    Anonymous, ID (2014 Mazda CX-5 Touring)

    "This car drains the battery. If the car is not driven regularly, for example, if I go on a 3 week holiday, I need to use my own battery charger to charge the battery. True with a new battery. The dealership has been unable to resolve the problem- and it has been long standing. They gave me the battery charger. I have just discovered that one can insert a kill switch onto the battery- my nephew has the same problem with his Mazda 3 (dont know the year) - he put on a kill switch."

    Anonymous, ON (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Headlights

    "Left headlight went out, dealer service dept determined it needed a new control module and new bulb and installed them. But It failed soon after that, requiring another control module, a new headlight assembly, and a new bulb."

    Anonymous, DC (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Other electrical system problem

    "There is a "Park" switch below the Gear shift level that does not always turn power off to the radio and it can fdrain the battery"

    Anonymous, PA (2014 Mazda CX-5 Touring 2.0-L 4 Cyl)

    "The Automatic Transmission Shifter was not be detected in the park position and a warning was coming on when I turned off the car."

    Anonymous, CA (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Warning lights

    "Engine turns off but radio, anti theft warning, buzzer, stays on. Not able to lock the car. Happens often. Not resolved."

    Anonymous, SC (2014 Mazda CX-5 Grand Touring 2.0-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Evaporator

    "Evaporator had to be replaced, along with additional heating and cooling equipment."

    Anonymous, CA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Heater system

    "The heater unit on the passenger side stopped working."

    Anonymous, WA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Heater system, and AC, stopped working at all."

    Anonymous, CA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    In-dash navigation system (GPS)

    "The online updates to chip DO NOT Work... Mazda knows this, encourages owners to purchase wildly expensive new chips!!! This FEELS LIKE A SCAM!!!"

    Anonymous, OR (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)
    Phone pairing (e.g., Bluetooth)

    "It refuses to pair until I stop the vehicle, turn off the engine, and restart. Then it is fine."

    Anonymous, OR (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Rotors

    "The front and rear rotors were worn and the front rotors were slightly warped, causing a bit of pulsation."

    Anonymous A., BC (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)
    Squeaking

    "It squeaked because the brake pads were hard and old."

    Anonymous, NJ (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Spark plugs or wires failure

    "Car would not accelerate. Caused false read of alternator failure. All lights on dash were on."

    Anonymous, MD (2014 Mazda CX-5 Grand Touring)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Transmission sensor or solenoid

    "When shifted into park the car doesnt fully enter park and multiple attempts are sometimes needed."

    Anonymous, (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Other major transmission & clutch problem

    "Due to frequent manual shifting of the automatic transmission on my part over 200,000 miles of operation, the gear shifting mechanism needed to be replaced"

    Anonymous, CA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    Other driveline problem

    "Original tensioner replaced at 82000 mileage (March 2020), then second one replaced at 110000 (June 2024). Either first one excellent, or second one poor, by comparison."

    Anonymous A., CO (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    2014 SUVs Reliability

    This Car
    vs. Similar Cars

    Mazda vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    STRUCTURE
    Sep 06, 2016
    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
    What should you do:
    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V644000
    Potential Number of Units Affected: 580455
    STEERING
    Apr 11, 2016
    If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
    What should you do:
    Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V203000
    Potential Number of Units Affected: 578
    FUEL SYSTEM, GASOLINE
    Feb 03, 2016
    A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
    What should you do:
    Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V064000
    Potential Number of Units Affected: 268799
    VISIBILITY
    Jan 19, 2016
    If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
    Summary:
    Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
    What should you do:
    Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16E002000
    Potential Number of Units Affected: 193
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