Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Save products you love, products you own and much more!

Save products icon

Other Membership Benefits:

Savings icon Exclusive Deals for Members Best time to buy icon Best Time to Buy Products Recall tracker icon Recall & Safety Alerts TV screen optimizer icon TV Screen Optimizer and more

    Mazda CX-5

    EPA MPG: 26 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2014 CX-5 is more reliable than other cars from the same model year.

    The 2014 Mazda CX-5 has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Mazda CX-5 owners. The owner comments describe problems respondents experienced with this vehicle.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Ball joints

    ""Easy to replace, cheap parts. Worth changing.""

    Anonymous A., NY (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Bushings

    "The front lower control arm bushings needed to be replaced. But this necessitated replacing the whole control arm assemblies."

    Anonymous, NH (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)
    Shocks or struts

    "The ball joints and struts aged to replacement and/or failed prematurely."

    Anonymous A., (2014 Mazda CX-5 Grand Touring 2.0-L 4 Cyl)

    "Mount broke due to road salt exposure."

    Anonymous, ME (2014 Mazda CX-5 Sport Unsure)
    Tie rods

    "The tie rods failed prematurely primarily due to road conditions in the Chicagola area. The replacement costs were high due to the work time needed to replace the broken rods."

    Anonymous A., (2014 Mazda CX-5 Grand Touring 2.0-L 4 Cyl)
    Wheel bearings

    "Easy to change. Would consider purchasing OEM parts as they lasted about 125k miles."

    Anonymous A., NY (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "Emision de gases permitidos"

    Anonymous, 99 (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Exhaust leaks

    ""I had exhaust leaks. Mazda dealership repair centers as well as chain auto repair (Midas, etc.) want to replace the entire exhaust system for between $5000 and $9500. Finally Meineke repaired two small holes for about $600 and everything was fine. Replacement of my entire exhaust system was not necessary. It was quite a scam. I've since passed exhaust system tests.""

    Anonymous, IL (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Exhaust manifold

    "During state inspection an exhaust leak was noted. It was coming from the flex pipe portion of the exhaust manifold. The fix turned out to be very expensive since the flex pipe is one unit with the exhaust manifold and catalytic converter."

    Anonymous, NH (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)
    Other/unsure

    "Rear coil spring broken"

    Anonymous A., MA (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "Passenger side engine mount leaking at 180k miles. About $150 for the OEM part. Easy fix."

    Anonymous, NC (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    ""Just stopped coming on. Stays on whatever screen is active, like it's not even equipped""

    Anonymous, NC (2014 Mazda CX-5 Unsure 2.0-L 4 Cyl)
    Phone pairing (e.g., Bluetooth)

    "Started when car was new - have never been ble to use phone hands-free; dealer said they could t fix"

    Anonymous, MD (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    ""Started about 8 months ago; pairs to random choice of two phones, doesn't pair at all sometimes (long stint where it never did and needed a restart by disconnecting the battery)""

    Anonymous, NC (2014 Mazda CX-5 Unsure 2.0-L 4 Cyl)

    "The pairing of my smart phone sometimes fails to bring up my phone numbers or the ability to play my music."

    Anonymous A., CA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Radio

    "radio signal sensitivity is poor on weaker signals"

    Anonymous, IA (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Calipers

    "One front caliper froze. Result was bad shimmy when braking. Immediately repaired. Dealer recommended replace both calipers and brakes."

    Anonymous, CO (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Rear calipers tend to seize up early. Must cycle e-brake often to ensure operation."

    Anonymous, NS (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Other brakes problem

    ""three times when I was driving slowly and stepped on the brakes, the car would vibrate. one time it shook the entire car and the car jerked forward. I thought the car behind me hit me but they didn't. The dealer couldn't find the problem since it only occurred 3 times in 4 weeks. They replace the brake pads and brake fluid. They said the brake fluid was dirty. It seems to have fixed the problem""

    Anonymous, SC (2014 Mazda CX-5 Touring 2.0-L 4 Cyl)
    Premature brake wear

    ""As back brakes are not great, front has to do so much more stopping and create a lot of wear/brake dust. front rims are always grimy.""

    Anonymous, NS (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Regular brake failure

    "Normal wear and tear 3 months"

    Anonymous, NC (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Condenser

    ""A/C stopped working. Mechanic replaced condenser and all is good (Remember - the car has 235,000 miles on it and I use the A/C a lot.)""

    Anonymous, OR (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "Replaced as part of heat/air conditioning repair."

    Anonymous A., CA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Heater system

    "Heater system quit working. Dealer's repair department replaced entire system including heating and air conditioning components."

    Anonymous A., CA (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Alarm or security system (excluding aftermarket systems)

    "Switch on automatic gear selector wore out"

    Anonymous, GA (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)
    Automatic headlights

    "Cant see screen info (nav/audio) due to dark screen when headlights are on in daylight - eg when raining (and state law requires headlights)"

    Anonymous, MD (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Other electrical system problem

    ""Fuse failure totally disabled car, local mechanic couldn't locate. Dealer able to diagnose, locate and replace.""

    Anonymous, CT (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Air or water leaks

    ""Water was dripping down from the rear hatch when I opened it. Mechanic replaced rubber seal around the rear wiper. (Remember: the car has 235,000 miles on it)""

    Anonymous, OR (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Squeaks or rattles

    "I would love to but it is going in for service in two days and Ill know more then."

    Anonymous, AK (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Water pump

    "Water pump stopped rotating, which destroyed the serpentine belt."

    Anonymous, RI (2014 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose interior trim or moldings

    ""The upholestry around the doors under the windows, the seats in front and back seats is coming apart.""

    Anonymous, CA (2014 Mazda CX-5 Unsure 2.5-L 4 Cyl)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Other minor transmission & clutch problem

    "When I park the SUV and put it in park, it makes me restart the car, move it to neutral, then put it into park."

    Anonymous, AK (2014 Mazda CX-5 Sport 2.5-L 4 Cyl)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Mirrors

    "Drivers side view mirror shakes at highway speeds"

    Anonymous A., CA (2014 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    2014 SUVs Reliability

    This Car
    vs. Similar Cars

    Mazda vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
    00
    01
    02
    03
    04
    05
    06
    07
    08
    09
    10
    11
    12
    13*
    14
    15
    16
    17*
    18
    19
    20
    21
    22
    23
    24
    25
    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Suspension/Steering
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    STRUCTURE
    Sep 06, 2016
    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
    What should you do:
    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V644000
    Potential Number of Units Affected: 580455
    STEERING
    Apr 11, 2016
    If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
    What should you do:
    Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V203000
    Potential Number of Units Affected: 578
    FUEL SYSTEM, GASOLINE
    Feb 03, 2016
    A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
    What should you do:
    Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V064000
    Potential Number of Units Affected: 268799
    VISIBILITY
    Jan 19, 2016
    If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
    Summary:
    Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
    What should you do:
    Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16E002000
    Potential Number of Units Affected: 193
    Check Vehicle for Unrepaired Recalls
    Enter a valid 17-character VIN
    Enter a valid 17-character VIN
    Change Vehicle