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    Mazda CX-5

    EPA MPG: 26 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2015 CX-5 is more reliable than other cars from the same model year.

    The 2015 Mazda CX-5 has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2015 Mazda CX-5 owners. The owner comments describe problems respondents experienced with this vehicle.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Bushings

    "Bushing on control arms worn causing shake in suspension and moderate speeds"

    Anonymous A., AB (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Needed early replacement. Did not hold up to aggressive cornering."

    Anonymous, (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Shocks or struts

    "The suspension in the rear was completely broken. $1300 bill to get replaced/fixed."

    Anonymous, PA (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "The plastic seat cracked possibly 2 years ago."

    Anonymous, VA (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "One of the front struts went bad and we were advised to replace both."

    Anonymous, VA (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Springs or torsion bars

    "Needed replacement, took car to independent mechanic for service."

    Anonymous A., IL (2015 Mazda CX-5 Grand Touring Unsure)

    "The dealer claimed that these issues were weather related."

    Anonymous, IL (2015 Mazda CX-5 Sport 2.5-L 4 Cyl)
    Tie rods

    "Once I began hearing strange noises, I took it in to the dealer. What frustrated me was that my car repair bill was $6000 when my car is serviced in the dealership 2x per year."

    Anonymous, IL (2015 Mazda CX-5 Sport 2.5-L 4 Cyl)

    "Needed replacement, took to independent mechanic for service."

    Anonymous A., IL (2015 Mazda CX-5 Grand Touring Unsure)
    Wheel bearings

    "Front driver side bearing needs to be fixed. Trusted Mechanic identified problem on test drive when changing tires (winter to summer)"

    Anonymous A., ON (2015 Mazda CX-5 Touring Unsure)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "Electrical wiring chewed by rats."

    Anonymous, CA (2015 Mazda CX-5 Sport 2.5-L 4 Cyl)

    "Check engine light came on for the cooling system. Flushing the system only fixed it for about a month. The heater core had to be replaced. It was covered under an extended warranty."

    Anonymous A., OR (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Poor air flow from air vents"

    Anonymous A., WA (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    ""I heard a rattle that sounded like it was coming from the front. I replaced the strut assembly since it looked like it needed it, and also replaced the tires, which were getting worn. I checked everything else but couldnt find the source of the noise, so I decided to just live with it for now. Recently, I found some loose plastic covering, so I plan to get under the car and secure it with zip ties until I can get the proper fasteners.""

    Anonymous, TN (2015 Mazda CX-5 Grand Touring 2.0-L 4 Cyl)

    "Occasionally when get in driver's seat a squeak or grind only with weight of getting in."

    Anonymous, TX (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Interior trim rattles due to loose screws. Reduced somewhat when tightened but still fairly noisy."

    Anonymous, MN (2015 Mazda CX-5 Sport 2.5-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    In-dash navigation system (GPS)

    "Difficult to program and small screen"

    Anonymous, (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Phone pairing (e.g., Bluetooth)

    "Regularly the phone will pair and then disengage over and over and over"

    Anonymous A., MN (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Other major transmission & clutch problem

    "See my comments regarding the transmission issues. The transfer case was also deteriorating and was replaced with a used part at the same time as the transmission."

    Anonymous, OH (2015 Mazda CX-5 Touring 2.0-L 4 Cyl)
    Transmission rebuild or replacement

    "Vehicle struggled under heavy load like hills and developed a rotational noise that was initially thought to be wheel related. According to the mechanic, the bearings in the transfer case and transmission were failing. Mazda apparently issued a technical bulletin about the issue but not a recall. Due to the high cost of replacement with rebuilt units, I decide to replace them with used parts (with about 80K miles already on them)."

    Anonymous, OH (2015 Mazda CX-5 Touring 2.0-L 4 Cyl)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Other electrical system problem

    ""Hatchback switch replaced, still finicky, especially after heavy rain""

    Anonymous, FL (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "Shift lever sensor prevents remote start and leaves the car in aux mode when shutting it off."

    Anonymous A., NY (2015 Mazda CX-5 Sport 2.0-L 4 Cyl)

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    What Owners Say

    Transmission leaks

    "Regular mechanics noticed a small amount of transmission fluid where it shouldn't be and sent me to a transmission shop. There was a small leak around the left front axle. Replaced the seal for under $325."

    Anonymous, NC (2015 Mazda CX-5 Sport Unsure)

    "A large leak in the transfer case was discovered at last scheduled service. Replacement will be several thousand dollars."

    Anonymous, KY (2015 Mazda CX-5 Grand Touring Unsure)

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    What Owners Say

    Other engine cooling problem

    "Occasionally the air would not turn on. It was very random and seemed to happen when it was very hot outside."

    Anonymous, GA (2015 Mazda CX-5 Touring Unsure)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Rotors

    "Rotors warped due to excessive heat and deep puddles if water"

    Anonymous, NL (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "Paint chipping on rear."

    Anonymous, MN (2015 Mazda CX-5 Sport 2.5-L 4 Cyl)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Spark plugs or wires failure

    "Power Loss R/R Plugs"

    Anonymous, CA (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "The drivers and passenger seat have become uncomfortable"

    Anonymous A., MN (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel pump

    "The plastic cap on the fuel pump developed cracks that allowed fumes and gas to leak out of the fuel tank into the passenger compartment. The dealer said this is a common problem. We had to replace the entire fuel pump assembly even though only the plastic cap was broken. The cost of the new fuel pump was $600 and the installation was another $500."

    Anonymous, NY (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "My car stopped working 8/14/2024 and it needs a new engine and I cannot afford $7000 or more for a engine so the car is not driveable anymore"

    Anonymous, GA (2015 Mazda CX-5 Touring Unsure)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Engine mounts

    "Front Engine Mount worn, R/Replaced"

    Anonymous, CA (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    2015 SUVs Reliability

    This Car
    vs. Similar Cars

    Mazda vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Suspension/Steering
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    STRUCTURE
    Sep 06, 2016
    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
    What should you do:
    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V644000
    Potential Number of Units Affected: 580455
    STEERING
    Apr 11, 2016
    If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
    What should you do:
    Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V203000
    Potential Number of Units Affected: 578
    FUEL SYSTEM, GASOLINE
    Feb 03, 2016
    A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
    What should you do:
    Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V064000
    Potential Number of Units Affected: 268799
    VISIBILITY
    Jan 19, 2016
    If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
    Summary:
    Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
    What should you do:
    Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16E002000
    Potential Number of Units Affected: 193
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