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    Mazda CX-5

    EPA MPG: 26 mpg

    RECALL ALERT:
    There are 4 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2025 CX-5 will be more reliable than the average new car. This prediction is based on data from 2022, 2023 and 2024 models.

    The 2015 Mazda CX-5 has been recalled 4 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2015 Mazda CX-5 owners. The owner comments describe problems respondents experienced with this vehicle.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Alignment

    "DIAGNOSED AND FIXED AT 72000 KM."

    Anonymous, BC (2015 Mazda CX-5 Sport 2.0-L 4 Cyl)
    Ball joints

    "Lower suspension control arm seized up"

    Anonymous, ON (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Bushings

    "Replaced some bushings in the front"

    Anonymous A., PR (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "REPLACED REAR DIFFERENTIAL SUPPORT BUSHING"

    Anonymous, BC (2015 Mazda CX-5 Sport 2.0-L 4 Cyl)
    Shocks or struts

    "My mechanic replaced the struts and lower control arms due to noise and upon inspection found the bushings cracked. I had them replaced although it wasn't critical."

    Anonymous A., ON (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "I replaced the rear shocks"

    Anonymous A., PR (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Springs or torsion bars

    "An attachment for the rear torsion bar fell off likely to to my failure to slow down for speed humps."

    Anonymous A., WI (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "The heater core had to be replaced after the check engine light indicated a problem."

    Anonymous A., OR (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Technician did not tighten battery cables- Kept having to go back to Mazda service center because my car would not start. Finally pulled in automotive place and the head mechanic found the cables were loose and tighten both of them. I called Mazda service and let them know what the problem was,and it that it had been Resolved!"

    Anonymous A., SC (2015 Mazda CX-5 Grand Touring Unsure)

    "multiple leaks in radiator and heater core"

    Anonymous A., IN (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Replaced rear stabilizer bar links after one of them was found to be broken."

    Anonymous A., MN (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    "Heater core leak"

    Anonymous, AB (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "AC doesn't work as well as it used to"

    Anonymous, NY (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    "Compressor failed"

    Anonymous, NH (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Refrigerant leaks

    "refrigerant leaks completely before oil changes. Have not had this fixed, yet."

    Anonymous, MN (2015 Mazda CX-5)

    "It has a small leak in the refrigerant system. When I get the system charged, the AC blows cold for about 4 months, but then slowly begins to turn warmer."

    Anonymous A., TX (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen freezes up

    "When I shift to reverse, the rear camera screen should display. About 5% of the time, display freezes. I then turn off engine, remove key then restart. Normally all is then ok."

    Anonymous, FL (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    External music device interface (e.g., smart phone, MP3 player)

    "OuriPod no longer works with the CX5 infotainment system. It did work OK initially, but now not at all. There are no updates to the Mazda system available for our year of vehicle that might make it work again. A newer vehicle would have software updates available."

    Anonymous, ON (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Phone pairing (e.g., Bluetooth)

    "I am unable to pair my Samsung Galaxy s23 smart phone. I have tried several times and cannot get it to pair. I'm concerned about this for emergency reasons."

    Anonymous A., OH (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Voice control commands

    "Voice control of the built in navigation system is a joke. Nor oriented towards Canadian destinations. Only exception is asking for directions to Costco. It does find those."

    Anonymous, ON (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel pump

    "We started noticing a slight fuel smell about a year ago, when our car had about 60k miles, that slowly got worse. Our local mechanic was unable to find the cause until recently (our closest Mazda dealer is 80 miles away since the local dealer left the area 5 yrs ago). The fuel smell was caused by small cracks in the plastic top of the fuel pump sending unit that leaked when the tank was filled up. the dealer would have taken 3 days to get the part to us so I had to pick the part up myself. Mazda doesn't sell the sending unit without the fuel pump, although they do sell the fuel pump by itself. The dealer said this is a common problem with cx-5s. My mechanic's cost of the sending unit with pump was $600 and his labor was $300."

    Anonymous, NY (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Other emissions/fuel system problem

    "Car lost acceleration power while driving and would not start the next day. Diagnosed as a fuel pump issue. Replaced high pressure fuel pump and runs fine now. Problem occurred at about 165,000 miles. Low pressure fuel pump in the fuel tank was fine."

    Anonymous, NH (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Sensors (includes O2 or oxygen sensor)

    "Two engine cooling system temperature sensors had to be replaced"

    Anonymous, ON (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Interior lights

    "Interior light on the side of the passenger sometimes works, sometimes do not work. Still with the problem at the moment."

    Anonymous, PR (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Keyless entry

    "Sometimes the keyless entry do not work, even when change for a new battery. Then, like an art of magic, without any repairing, it begin to work."

    Anonymous, PR (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Other electrical system problem

    "There was an electrical sort that resulted from a ground wire being connected to a painted bolt. It took four months and three visits to two different dealerships to diagnose the issue, even after i provided the dealership with technical bulletins that described the issue. Cist me $600 to diagnose and fix. Mazda corporate would not reimburse me for the issue."

    Anonymous A., NC (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Cylinder head

    "It felt like the engine was slipping"

    Anonymous A., MO (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Engine rebuild or replacement

    "In 2023 the engine had to be replaced because my grandson didnt maintain the oil level."

    Anonymous, NJ (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Calipers

    "Design problem requires regular clenaing/lubrication. Do it twice per year (at seasonal tire change) otherwise tend to seize up"

    Anonymous A., ON (2015 Mazda CX-5 Touring 2.0-L 4 Cyl)
    Rotors

    "Rotors warped and were replaced under lifetime replacement warranty."

    Anonymous A., ON (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    What Owners Say

    Clutch replacement

    "I asked that the clutch be replaced at the same time as the transmission replacement. I paid $500 Canadian for the clutch and the labor was free as they were already changing the transmission. Car has worked very well since."

    Anonymous A., QC (2015 Mazda CX-5)
    Transmission rebuild or replacement

    "Immediately when I bought the vehicle from AutoClic in Mascouche, Quebec I noticed that the transmission was slipping in 4th gear. I called AutoClic immediately and advised. They told me they would replace the transmission at their cost. I told them I wanted the clutch replaced at the same time and I paid the $500 for this. It took a week and they provided with a loaner car. I was and am very happy with the new transmission and clutch. The car feels and rides brand new. I drove the vehicle from Ottawa to south of Puerto Vallarta Mexico and back this winter and the car ran superbly without any problems."

    Anonymous A., QC (2015 Mazda CX-5)

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    What Owners Say

    CV joint

    "Had to replace both front cv joints"

    Anonymous, NY (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
    Electrical failure

    "Faulty relay"

    Anonymous, FL (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Loose interior trim or moldings

    "small plastic cover on front left of console near accelerator pedal would click into place but eventually pop off and interfere with use of accelerator pedal. As the cover was cosmetic only, I removed the cover to eliminate the problem"

    Anonymous, CA (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)
    Paint (fading, chalking, cracking, or peeling)

    "Paint is chipping/flaking from the hood and doors. The problem began when the car was roughly 5 years old and continues today."

    Anonymous A., GA (2015 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Other body problem

    "Driver side seat track problem. When using the brake, sometimes the seat would slide forward because it would not reliably lock into position. Wen to Mazda dealership to diagnose and repair the problem. Required replacement of the seat track at a cost of $1,500."

    Anonymous, CA (2015 Mazda CX-5 Touring 2.5-L 4 Cyl)

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Squeaks or rattles

    "Even after brake replacement, the car continues to squeak/rattle; particularly when making left turns?"

    Anonymous, NJ (2015 Mazda CX-5 Sport 2.5-L 4 Cyl)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    2015 SUVs Reliability

    This Car
    vs. Similar Cars

    Mazda vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2024 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    STRUCTURE
    Sep 06, 2016
    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
    What should you do:
    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V644000
    Potential Number of Units Affected: 580455
    STEERING
    Apr 11, 2016
    If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
    What should you do:
    Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V203000
    Potential Number of Units Affected: 578
    FUEL SYSTEM, GASOLINE
    Feb 03, 2016
    A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
    Summary:
    Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
    What should you do:
    Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16V064000
    Potential Number of Units Affected: 268799
    VISIBILITY
    Jan 19, 2016
    If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
    Summary:
    Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
    What should you do:
    Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 16E002000
    Potential Number of Units Affected: 193
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