In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"The display screen turns off and restarts itself repeatedly when the car is hot or cold. Bluetooth connections must be restarted each time the display screen restarts"
Anonymous, PA (2016 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"Heads up display is continuously resetting and makes all interfaces/navigation/radio unable to be used."
Anonymous A., CO (2016 Mazda CX-5 Touring Unsure)"system continuously reboots"
Anonymous A., TX (2016 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"The whole system crashes repeatedly. Can't listen to anything for long."
Anonymous, MT (2016 Mazda CX-5 Unsure Unsure)""The display is on but does not work well and will randomly turn on the radio, raise the volume, etc.""
Anonymous A., CA (2016 Mazda CX-5 Unsure Unsure)"It randomly receives button pushes when no one has touched it. There was a lawsuit about it and Mazda is suppose to fix it, but I haven't done it yet."
Anonymous, 99 (2016 Mazda CX-5 Touring Unsure)"The screen dies repeatedly and then restarts. Always dies when GPS requested"
Anonymous, MT (2016 Mazda CX-5 Unsure Unsure)"Apple phone contacts no longer download for on screen choosing. (past 3 months)"
Anonymous A., NC (2016 Mazda CX-5 Sport 2.5-L 4 Cyl)"Bluetooth in this car has always been problematic. Phones which have been previously paired often take a while to get added to the bluetooth. Playing music / media on the phone through bluetooth will eventually (and randomly) disconnect. In some cases, this requires a the system to be fully rebooted to regain the bluetooth connection, despite the phone still showing the Mazda. In other cases, it is so bad that the car must be shut down completely and restarted before bluetooth will resume, and then it will last for some random amount of time from 5 minutes to 5 hours. Phone calls are especially problematic for this. When using the phone through the Mazda's bluetooth, it almost always drops in and out of bluetooth mode several times in a given call, and eventually stops reconnecting. The bluetooth is basically unusable. Note:This has been true for every phone, Samsung, Pixel, OnePlus, that we have paired to this device."
Anonymous, CA (2016 Mazda CX-5 Touring 2.0-L 4 Cyl)"The car stops pairing with phone and I'm forced to reset the system to pair again. Huge problem with happens constantly and I rely on phone for navigation since the navigation system in car, even with the newer update, doesn't work."
Anonymous, (2016 Mazda CX-5 Touring Unsure)"Phone pairing has been a bit inconsistent for many years, getting worse over time. Problems like the car saying a phone is connected, but music playing from the phone speakers. Also the infotainment system just can take a long time to load, including connecting a phone."
Anonymous, MA (2016 Mazda CX-5 Touring Unsure)"difficulty initial pairing and maintaining pairing. When it worked it worked well"
Anonymous A., OR (2016 Mazda CX-5 Unsure 2.0-L 4 Cyl)"every time the system reboots, the phone disconnects from the car and then reconnects causing untenable phone conversations. Started about 12-15 months ago and has gotten progressively worse."
Anonymous A., TX (2016 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)""Bluetooth will no longer pair, dealer wanted 800 to fix""
Anonymous A., IN (2016 Mazda CX-5 Unsure Unsure)"intermittent disconnects require a complete reset."
Anonymous A., NC (2016 Mazda CX-5 Sport 2.5-L 4 Cyl)"In cold weather, radio does not stay on as it goes in and out. If I drove more miles it would be an issue. Except for radio issue, I would purchase again."
Anonymous, (2016 Mazda CX-5 Sport Unsure)
"Apple CarPlay disconnects while still plugged in. Happens every second or thirds drive. It is fixed by unplugging the phone and plugging it back in."
Anonymous, QC (2016 Mazda CX-5 Touring 2.0-L 4 Cyl)