In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"About 6 months ago My MotoG7 no longer interfaces with Android Auto, although other Android phones work with it when tested. All available updates have been researched and made, including dealership researched updates without resolution of the problem. Phone is older, will try when I buy a new phone. In addition, I'm very disappointed in the failure of the "infotainment" system and no resolution of the radio station ghosting: randomly changing stations. Was told the entire "screen" needs to be replaced. A five-year old vehicle requiring this costly replacement of a perk in this car is enough that I will not purchase another Mazda."
Anonymous A., IL (2019 Mazda CX-5 Touring 2.5-L 4 Cyl)"After being connected, it sometimes loses the connection - particularly frustrating when using maps."
Anonymous, WA (2019 Mazda CX-5 Signature 2.5-L 4 Cyl)"Connection between Apple phone and navigation system is randomly lost. Can't reconnect until car is stopped and placed in Park. This is a real problem when navigating in unfamiliar territory."
Anonymous, SC (2019 Mazda CX-5 Signature 2.5-L 4 Cyl turbo)"It has been something that happens a couple times a month and seems to only occur when I am stopped at a traffic light."
Anonymous, MO (2019 Mazda CX-5 Touring 2.5-L 4 Cyl)"The radio would switch stations on its on and the GPS screen would rotate. It only happened at stops as the touch screen is locked out while driving. I found out the problem is called "ghost touch" the vehicle was out of warranty so I purchased the screen repair kit from an online Mazda parts dealer. After watching a YouTube video the screen replacement wasn't difficult and I was able to replace it in about 40 minutes sitting in the driveway with just routine hand tools."
Anonymous, NC (2019 Mazda CX-5 Signature 2.5-L 4 Cyl turbo)"Ghost touch- radio changed stations without me - changed to GPS navigation, Sirius, etc without me touching controls at all. 2 visits to dealership - ultimately replacement of screen seems to have resolved it."
Anonymous, NY (2019 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"We experienced functionality issues multiple times. The dealership finally replaced the display screen."
Anonymous, CA (2019 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"Display switches from radio to other modes uncommanded."
Anonymous, NC (2019 Mazda CX-5 Touring 2.5-L 4 Cyl)"Display would change between screen."
Anonymous, NC (2019 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"Intermittent screen changes when traveling. Usually jumps from radio to navigation. Sometimes changes navigation screen view ."
Anonymous, NJ (2019 Mazda CX-5 Touring 2.5-L 4 Cyl)"Periodically, I would notice that the radio would suddenly start scanning stations. It might take a few minutes to stop but might stop at a station not of my choosing. It would do this without me touching the radio or controls. When mentioned to the service person at the Mazda dealership they said it was called "ghosting" and it would cost about $1,000.00 to repair. I chose not to do anything about this. It's a nuisance but not worth $1,000 to fix at this time."
Anonymous, FL (2019 Mazda CX-5 Touring 2.5-L 4 Cyl)"The screen and radio will start to randomly skip around. Sometimes the volume will randomly turn up to the maximum level in addition to the stations skipping around"
Anonymous A., FL (2019 Mazda CX-5)"Random failure of the Link with Xm/Sirus satellite download when starting the car."
Anonymous, AZ (2019 Mazda CX-5 Grand Touring 2.5-L 4 Cyl turbo)"The radio / display will change stations, settings, and visuals without owner input, not often but several times a year"
Anonymous, GA (2019 Mazda CX-5 Touring 2.5-L 4 Cyl)"About 6 months ago, the radio began and continues to randomly change stations, screen changes to display a "dial" image. Dealership said a new screen system is required, no other resolution is offered. All updates were researched at the dealership and all are, according to the dealer, up to date."
Anonymous A., IL (2019 Mazda CX-5 Touring 2.5-L 4 Cyl)"As mentioned the screen and entertainment system will jump around. It occurs at least a few times per week. It started about a year and a half ago. Though it is a common problem, Mazda won't do anything to fix it unless I pay for the replacement module."
Anonymous A., FL (2019 Mazda CX-5)"Memory problems with "favorite stations" Forgets them. Forgets what station you were on when the engine is started."
Anonymous, CA (2019 Mazda CX-5 2.5-L 4 Cyl turbo)"Random switching of channels, volume, navigation, etc. According to the dealer it is a common problem with Mazda's. My first Mazda dealer played dumb and wanted to charge me even though I had problems from the very beginning."
Anonymous, CA (2019 Mazda CX-5 Sport 2.5-L 4 Cyl)"it has a mind of its own concerning station selection."
Anonymous, FL (2019 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)"When iPhone connected to car and CarPlay in use, if you use the phone for something else, the radio forgets what its source is. You have to switch out of CarPlay into music and you see that neither AM,FM or Sirius is selected."
Anonymous, NY (2019 Mazda CX-5 Grand Touring 2.5-L 4 Cyl)
"Connection between Android Auto and navigation system is randomly lost. Cannot reconnect until car is stopped and placed in Park."
Anonymous, SC (2019 Mazda CX-5 Signature 2.5-L 4 Cyl turbo)